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The amenities were excellent, and the ReFa shower head and hair dryer were very comfortable to use—thoughtful services that many women will appreciate. The Room was cozy and made me feel like I was staying at a small boutique Hotel in Paris. It was my first repeat stay in a while, and I would definitely like to stay again.

As always, we had a relaxing stay. No matter how many times we visit, the service from the front desk and restaurant staff is consistently excellent. I would also like to express my sincere gratitude to Mr./Ms. Y from the reservations team for kindly accommodating our various requests in advance. We will stay again.

This property boasts a wonderful location where you can soak in the hot springs while gazing at Mt. Fuji. Located at Ubako Station, it is easily accessible by ropeway. The hotel also runs frequent shuttle buses, which was very convenient. You can also enjoy views of Mt. Fuji from the Japanese-style room, making for a relaxing and luxurious stay.

During the Obon holiday period, I was looking after my grandchild and searched for a nearby Hotel where a 2-year-old could play. We stayed in a family Room created in collaboration with Miki House. While the Hotel’s structure is undeniably old, it has been beautifully renovated and we had a very comfortable stay. The children’s pool inside the Hotel, the slide and jungle gym set up in the Room, toys such as building blocks, and the evening festival-style event all delighted my grandchild. Dinner was served in our Room so we could relax without worrying about others, and the breakfast buffet offered delicious dishes made with local ingredients in a restaurant with a great view. This was an especially recommended Hotel for families traveling with children. Thank you very much.

It was a wonderfully relaxing space, with no TV or music—almost completely cut off from the outside world. The meals were delicious, and you could really tell they were carefully prepared using local ingredients. The rice was so good I ate too much; at dinner I couldn’t finish my portion, and at the staff’s suggestion they made it into onigiri for a late-night snack. After my bath, when I got a little hungry, it was great to have those small onigiri to enjoy. I also really appreciated being able to sit in a lovely chair in the lounge and freely enjoy soft drinks or alcohol along with light snacks. I’d love to stay again.

Despite being in a prime location right in the heart of Minato Mirai, we were able to stay at the very affordable rate of 33,148 yen for 2 guests for 2 nights with breakfast included. We were given a Room with a wonderful view, and since it was our honeymoon, it became a great memory. Thank you very much.

I made a Reservation for a concert at Niterra Civic Hall (Nippon Tokushu Togyō). It was perfectly close—just a 30-second walk to the venue. Even though the Hotel is in a lively area, it was very quiet, and the staff were kind and attentive. The Room was spacious and relaxing, and I was very satisfied with the perfectly sized shelf in the changing area—just the right height and width. The lounge coffee was delicious, and although the manga corner is small, it had an appealing selection and I really enjoyed it! For breakfast, I had a Japanese set meal at “Tenya” on the first floor. The salmon, spinach ohitashi, and miso soup were all deeply comforting and delicious—I felt happily full from the morning for the first time in a while. I’d love to stay at this Hotel again—so much so that I’m thinking of checking upcoming concerts at Niterra Civic Hall just as an excuse to come back. Thank you very much for your wonderful hospitality.

We stayed for two nights during the Obon holiday season. It was a good Accommodation with easy access for swimming in the sea. However, at breakfast on the first morning, the rice was undercooked with many hard parts and clumps, which was disappointing. Also, there was a dragon decoration in front of the bath area that looked eerie at night and felt scary. The meals on the second night were tastier than on the first night; our whole family felt the same. All of the staff were kind and courteous, which we appreciated.

It is very conveniently located just a short walk from Osu Kannon. The hotel itself shows its age, and the rooms are simple and modest. The in-room bath is not particularly impressive, but the public bath is pleasant to use. The complimentary drinks service and amenities are more than sufficient and much appreciated. It was disappointing that there were no disposable slippers. All staff are kind and courteous. I would like to stay here again if I have the opportunity.

We stayed on a Plan with breakfast included. There were children’s toys, and the dog characters seemed fun for our child to look at. It’s very close to the outlet mall, and the view from the breakfast venue was wonderful with the ocean in sight. This is a Hotel we would definitely like to visit again.

This was my first stay here. I arrived earlier than the check-in time and asked to leave my luggage, but since housekeeping had already finished, they kindly accommodated me and let me into my Room early. The Room was spotless and very comfortable. I was impressed that the in-room safe was designed to blend in with the interior so it wouldn’t disrupt the Room’s atmosphere. Also, while there were no drinks provided in the Room, there was a complimentary drink service in the lounge. From 17:00 to 20:00, happy hour included sparkling wine and other alcoholic beverages as well as light snacks, which felt like a great value. Whenever I went out or returned to the Hotel, staff always greeted me with “Have a nice day” and “Welcome back,” which made my stay very pleasant. I would love to stay again if I have the chance.

I stayed here for several nights while sightseeing in Hagi, and it was truly a wonderful hotel! First of all, the location is perfect—just a short walk from Higashi-Hagi Station. Since I had a rental car, it was easy to get around to the sights in Hagi, and the spacious parking lot was very convenient. What impressed me most was how large the room was! It felt far too roomy for a single room, and I also appreciated that the toilet and shower were separate. There is also a large public bath, so having only a shower in the room wasn’t an issue at all. The morning onigiri were delicious—and being able to enjoy soft-serve ice cream as well was fantastic! Another pleasant surprise was that free drinks were available on every floor. I was genuinely touched by how thoughtful this hotel is. They even have free massage chairs and a relaxation room. I didn’t use the massage chair this time, but I was amazed by how well-equipped everything is. With all these amenities, the price still felt very reasonable, and my overall satisfaction was incredibly high. Most of all, what stayed with me was the warmth of the staff. When I mentioned that I came to Hagi for an anime collaboration event, the front desk staff chatted with me in such a friendly way—it made me really happy. When I asked about places to eat, they kindly took time to help me as well, which I truly appreciated. It felt different from hotels in big cities—there was something genuinely warm and gentle about their hospitality that left a lasting impression. One more personal highlight: all of the artwork displayed throughout the hotel! Near the glass elevator up to reception, above the free drink area, and even in places like the women’s public bath changing area, there were adorable glass animal ornaments on display throughout various parts of the building. The dolphin and penguin pieces in particular—brightly colored yet beautifully transparent—were so stunning that I couldn’t stop looking at them. There were also many paintings and other crafts displayed everywhere; just walking around inside was enjoyable. Perhaps they are part of the owner’s collection? Everything was lovely and very memorable. The location, rooms, facilities, food, staff service—even the atmosphere inside—everything exceeded my expectations! This hotel became one of my favorite memories from Hagi.

It was conveniently located near Sannomiya Station, and being on the south side, the area around the Hotel was clean and pleasant. The Room was clean and comfortable. Amenities and service are streamlined—you pick up water yourself after check-in—but I felt that this simplicity helped keep the price reasonable. The bath was a typical in-room bath found in many hotels, but I appreciated receiving a bath additive.

The service was excellent, and all the staff were courteous and attentive, making our stay very comfortable. Both dinner and breakfast were satisfying, with great portions and quality. The Onsen was especially enjoyable—the open-air bath felt wonderful, the water quality was great, and we were able to relax and fully enjoy it. As for the Facility, some areas felt a bit dated, but everything was kept clean, and overall we had a comfortable stay. With such high satisfaction in service, meals, and the Onsen, this was an Accommodation we would gladly stay at again if given the opportunity.

It was rainy on the day we arrived, so we couldn’t use the open-air bath we had been looking forward to, which was a bit disappointing. The next morning, I went to the open-air bath first thing at 6:00 and enjoyed it. With the indoor bath on B1 and the open-air bath on the 9th floor, it felt a little inconvenient to use.

Whenever I visit Toyama, I always stay here. The service is courteous and the breakfast is delicious, so I’m always satisfied. However, the only disappointment is the bath. I understand it may be difficult to install a shower booth in each Room, so I would be happy if you could add a large public bath, even if it’s in the basement. I’m looking forward to it! Please keep up the great work as Toyama’s number one Hotel. Thank you for your hospitality.

From check-in to check-out, your attentive and kind hospitality made our trip truly wonderful! We were a bit anxious because we were traveling with our dog, but we had no inconveniences at all and were able to stay comfortably—thank you so much. Thank you as well for kindly accommodating our request to adjust the meals. We would love to stay again if we have the opportunity.

We stayed four consecutive nights in total—two nights at Mimatsu and two nights at Sakika, Mimatsu’s sister property. Everything was excellent. The standout feature is the large public bath with natural Onsen. It was a little disappointing that bathing hours are limited to 6:00–9:00 and 16:00–24:00, but that is understandable if it is cleaned daily. The dinner and breakfast were also more than satisfactory for the price. Overall, it feels like a well-established and very good Ryokan or Hotel.

I stayed here to cheer on my daughter at a track and field meet. It was my first time in Kure City, and the location was excellent—easy access to sightseeing spots, restaurants, and cafés—so I had a very comfortable stay. The breakfast was wonderful and delicious; I was especially happy they had okonomiyaki. I would like to stay again if I have the opportunity.

I stayed for an extended period for work, and the sunny, beautiful Room made my stay very comfortable. The breakfast was delicious, and the front desk staff were kind—I was very satisfied. The location also faces the charming Takase River area, and I would love to stay here again when I’m in town for work.