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The Room was spotless in every corner, the meals were delicious, and the service was pleasant, allowing us to enjoy a truly relaxing time. Thank you very much.

For early departures, we prepared sausage bread for breakfast in advance. In the cold of December, we wanted to warm it up in a microwave but found none available. It would be helpful if a microwave could be installed at the coffee corner on the first floor.

I stayed for a Multiple Night Stay. The staff were very helpful, and when I returned the next day, I was happy to find fresh towels hanging on the doorknob. The bathroom was small, but I had a comfortable stay. Thank you for your hospitality.

1. Meals Breakfast was excellent, with a great selection including local specialties—we were very satisfied. On mornings when we were short on time, we chose the meat udon! The late-night noodles were great, and the dining staff were kind—we were very satisfied. 2. Bath There were no foreign guests doing unhygienic things like leaving towels in the bathwater, so we could use the bath with peace of mind. We enjoyed the Onsen.

I was surprised when an alarm went off at 6:00 a.m. even though I hadn’t set one. Other than that, everything was good. It seems the large public bath had been out of order until recently, but it’s now available as usual. There was also a morning bath option.

It was a wonderful Accommodation. The staff’s service was very pleasant and made us feel truly comfortable. Their efforts for guests and thoughtful hospitality felt warmly sincere. It is a wonderful Accommodation where you can truly relax. We would love to visit again if we have the chance. It was our first time staying in Nasu, and it became a lovely memory for us. In particular, the male attendant’s lighthearted talk at dinner made everyone smile and created a relaxed atmosphere. Thank you very much. We also visited for an anniversary, and we were very happy to receive such a lovely gift. In fact, we just celebrated our 25th wedding anniversary. Thank you again for all your kindness and care. We will cherish it and use it with gratitude.

I found Sugatani Onsen while looking for an Accommodation where I could stay with my pet, without knowing the name beforehand. It was very comfortable. I brought pet pads, but if possible, I would like you to provide some spares. There is no need to lay out the futon during meals; I worry my dog might bark, so it makes me more concerned. The air conditioner noise felt a little loud. The meals were very delicious. It is a quiet location away from the crowds.

Five siblings stayed here together. Our Room was on the second floor, but because the Accommodation is on a hill, we had a great view over the green trees and the Onsen town. The spacious bedroom and Japanese-style room can be separated with sliding doors, which helped us catch up on sleep after the ferry ride. The floor chairs were also very helpful for our elderly family members, and we appreciated the thoughtful touch of having a coffee maker in the Room. We were also grateful that you accommodated an allergy request even though we had failed to inform you in advance. The meals were delicious as well—beautifully presented creative dishes with wonderful colors. The Hotel’s atmosphere, furniture, and furnishings felt beautiful, as everything is carefully maintained and used with respect despite its age. We love Kyushu, so when we visit Beppu again, we would like to stay here again.

I realized upon arrival that I had stayed here once for work about 25 years ago. Perhaps it has been renovated since then, because the Room doesn’t feel dated at all. Oh—there is a card key, but it’s not the type that turns the power on when inserted (though it does have an auto-lock). The charging connectors support various types, giving me the impression they’ve tried to accommodate guests’ detailed needs as much as possible. The welcome drink was made with a single-cup machine, so I could enjoy a delicious coffee. The rental bicycles are also great value: 500 yen for 1 night and 2 days, and you can use them until check-out. It was very helpful since I needed to go out at night. A helmet is included as well.

We stayed in a Japanese-style Room for three people, and it was spacious and very relaxing—thank you. We were also satisfied with the Onsen, and the breakfast was delicious. Thank you as well to the staff for their courteous service. Although recovery is still ongoing, we sincerely hope for the region’s full restoration.

There is a large supermarket across the street, making it very convenient. The breakfast is delicious! This Hotel is always busy, and I highly recommend it.

This was our last trip of the year. We were fully satisfied with this Ryokan in every way—the cuisine, the Onsen, and the kind hospitality of the staff. There was only one small issue, but it was addressed promptly. We would like to continue coming here in the future.

We stayed in a guest room with a private rock bath fed directly from the hot spring source. The water quality was among the best three we’ve ever experienced, and we could enjoy it 24 hours a day—absolutely satisfying! The staff were also very welcoming, and we had a truly enjoyable stay.

Because it is located a little away from Yubatake, we were able to spend a very quiet and relaxing time. The interior has a refined, design-forward atmosphere, yet since the building was originally a cottage and has been renovated, it also feels wonderfully cozy with the warmth and scent of wood. The guest-room bath with free-flowing Onsen water direct from the source was a bit hot at first, but once we got used to it, it felt amazing and allowed us to fully enjoy Kusatsu’s Onsen. After bathing, we felt warmed through to the core and our skin felt pleasantly moisturized. Even the amenities such as lotion were high quality, and we could sense attention to detail throughout. Both dinner and breakfast were truly outstanding, and each dish reflected great care in ingredient selection. The vegetables, shiitake mushrooms, and Joshu beef grilled over a wood fire had an especially fragrant savoriness that left a strong impression. The octopus rice at dinner and the white rice cooked in an earthenware pot at breakfast were also exceptional—perfect with grated yam and bonito flakes. It was a meal where you could really appreciate how delicious the rice itself is. We are not very knowledgeable about wine or sake, but there was an impressive selection, and the well-informed master recommended options tailored to our preferences—making this Accommodation particularly appealing for those who love drinks. Some past Reviews included harsh comments, but after staying ourselves, we could clearly see sincere efforts to improve; it felt like this Accommodation continues to evolve into something even better. Even understatedly put, it was an exceptional stay. We were completely satisfied with everything—the Facility offerings, Onsen baths, cuisine, and hospitality. It was such a wonderful Accommodation that we would absolutely want to stay again when visiting Kusatsu.

The staff at the Hotel were very attentive, the Hotel was clean, and the large public bath was especially excellent! I would love to stay again!

While enjoying the view overlooking the town, I sipped coffee and reflected on life. Though brief, I appreciated learning about Kyoto through the provided books. I look forward to visiting again. Thank you.

I booked dinner mainly for the beef sukiyaki, but every other dish was delicious as well. Breakfast was also great, and I had an extra serving of rice. I also appreciated the complimentary coffee. Both dinner and breakfast were generous portions, and I was very satisfied. The Room is a bit old, but it is clean and comfortable. There is no toilet in the Room, but there is a sink, so it didn’t feel inconvenient. The bath was relaxing too. The staff were warm and welcoming, which made me feel truly happy. I would love to visit again.

We stayed here after visiting the Kushiro Marsh. The medicinal cuisine dinner was delicious. The Onsen was spacious and clean, and it warmed us up and felt great. There is a guest-only laundry, which was very helpful. If we go to Kushiro again, we would like to stay here again.

Highly satisfied. The Accommodation Fee and the breakfast rice balls were excellent.

The staff were very helpful. I think this was the best Hotel I have ever experienced in terms of service. I’m glad I stayed here and would like to stay again. Thank you very much.