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We’re repeat guests! This time, our whole family stayed to celebrate my mother’s 88th birthday. Since we told you in advance, you even prepared a special 88th-birthday outfit and took commemorative photos for us—thank you so much. One disappointment was that solar panels had been installed where the dog run used to be, so it had become much smaller than before. Still, your heartfelt hospitality and delicious meals always make us feel at ease, and my mother was very happy, so it became a wonderful memory. Thank you very much.

We stay here mainly for Arashi no Yu, and every time it’s one moving experience after another—thank you again for this visit. The table tennis & darts Room was a hidden gem, and the kids were thrilled! If I had one request, it would be to have some board games the kids can enjoy (even something like UNO) in the table tennis Room or at the front desk—then children wouldn’t get bored even during a Multiple Night Stay. In any case, thank you as always for another wonderful experience.

Each time we visit, the meals somehow get even better, and we thoroughly enjoyed three wonderful days with the luxuriously free-flowing Onsen, elegant setting, and attentive service—thank you for taking such great care of us. We were lucky to enjoy both the summer and autumn versions of dinner: beautifully presented menus featuring carefully selected local ingredients, delightful textures from thoughtful pairings, and a luxurious course that stayed delicious all the way through dessert. The Silk Curry served as the final dish is so addictive that we finished it even though we were already full. It had been a long time since we felt so completely satisfied in every way—thank you very much! We look forward to visiting again in another season.

From the Shuttle Service from the parking lot to the attentive hospitality, meals, and everything in between, everything was perfect and made for a truly comfortable stay. While many places in recent years have reduced staff and their service feels lacking, this long-established Ryokan showed us the true essence of thoughtful hospitality—anticipating every need. As long as I am able, I would love to return again on my next opportunity.

I stayed with my elderly mother, my niece who had returned from abroad, and my daughter. They were very kind and attentive to foreign guests, and they accommodated our food requests exactly as asked. We are truly grateful. Unfortunately, it rained heavily both days so we couldn’t do much sightseeing, but Hakone Shrine was within walking distance for a stroll. The next day the roads were closed and it was quite difficult, but the staff informed us early in the morning, which helped a lot and became a good memory for my nieces as well. I would definitely like to visit again.

From check-in to departure, the attentive service was excellent and we were very satisfied. The only drawback was the condition of the access road; we encountered oncoming cars once on arrival and twice on departure, but managed without any issues. If given the opportunity, we would like to stay again.

This was our first stay since visiting Nasu Wan. It’s a very nice Hotel—dog-friendly and well stocked with amenities. The meals featured many local specialties and were delicious. The Room was spacious, and our dog was able to relax comfortably. Great value for money, and we’d love to stay here again.

We thoroughly enjoyed relaxing in the in-room Onsen; it was very soothing. The meals were delicious, and we were very satisfied. All of the staff were pleasant and helpful. The only disappointment was that there was no light near the bed and no bedside table to place glasses or a smartphone. The road to the Accommodation was narrower than expected, which was a bit scary.

On my first trip to Kusatsu Onsen, I stayed for two nights in the private open-air bath guest room “TAKASAGO.” Guest Room (TAKASAGO) The layout is wonderfully spacious, with the bedroom and tatami-style living area separated, creating a quiet and relaxing atmosphere. Personally, I felt the room was a little dim due to limited natural light depending on its orientation, and I would have loved a larger sofa where you can really sink in rather than a low table—but overall it was an expansive, truly luxurious space. The tatami room with the low table faces a private garden and had a lovely sense of traditional charm. The maisonette-type rooms looked brighter and seemed to have more comfortable sofas as well, so I’d like to try one next time. Onsen Two different hot spring sources—Jizo Gensen and Bandai Kosen Gensen—are supplied here, making for an indulgent bathing experience. In addition to enjoying high-quality spring water anytime in the in-room open-air bath, the three private reservable baths each had their own distinct character and conveyed refined Japanese aesthetics. I thoroughly enjoyed soaking in Onsen throughout my stay. In particular, I loved “AWASE,” where three tubs are lined up from low to high temperature so you can experience a traditional bathing method—I went back again and again. Breakfast As dinner service was suspended during my stay, breakfast was the only meal offered—but its quality was outstanding, easily on par with dinner. I often stay at cuisine-focused Ryokan, and this was among the best I’ve experienced: creative composition of dishes, cooking that brought out the best of each ingredient, and thoughtful selection of tableware that elevated every course. Hospitality & Service The staff’s attentiveness and perfectly balanced approach—present when needed but never intrusive—left a strong impression and made my stay very comfortable. While there are a couple of minor preferences regarding the guest room setup, overall I was extremely satisfied with every aspect: Onsen, food quality (breakfast), and hospitality. I would absolutely love to return when visiting Kusatsu again.

This was my first time visiting Togura Kamiyamada Onsen. The proprietress kindly showed me to my room, and I was already in relaxation mode after being served delicious pickles and tea. The hot spring is 100% free-flowing from the source, available 24 hours a day. The water was wonderfully smooth with a gentle sulfur scent, and I enjoyed it many times—after arrival, at night, and again in the morning. And then the meal I had been looking forward to! Every dish was carefully prepared and truly delicious. I also tried the seasonal strawberry liqueur; it wasn’t overly sweet, and the fresh strawberry aroma was delightful. The proprietress served me with a warm smile, and our small conversations were so enjoyable that even though I was traveling solo, I had a wonderful time dining. I also appreciated being able to relax over my meal in the newly renovated private dining room. This was my first visit to Togura Kamiyamada Onsen, and both the baths and the cuisine were outstanding—I’d love to return in another season. Thank you very much.

The hotel’s location was wonderful, and we thoroughly enjoyed the pool. The ocean-view open-air bath felt incredibly spacious and refreshing. We could relax anywhere on the property and truly enjoy a blissful stay. With drinks stocked in the refrigerator and so many thoughtful services, we were completely satisfied. Dinner was served at a stylish restaurant where we savored delicious Italian cuisine. The staff were friendly and attentive, making us feel very comfortable. We also appreciated that they changed our table between dinner and breakfast so we could dine from the best seats—such a thoughtful touch. It wasn’t too far from Kumamoto City either, and we’d love to come back again.

This was our second visit, and it was wonderful again. The cuisine, the room, the bath (the in-room hot spring), and everyone’s hospitality—everything was simply outstanding. It is truly an inn that makes you glad you came back. Above all, the proprietress’s warm hospitality left a lasting impression. We were welcomed so kindly once again, and her thoughtful care during meal service and at departure made us feel at ease. It made us want to see her again, so we are hoping to visit next spring. We look forward to seeing you then.

A clean Room and a spacious large public bath. The breakfast was delicious and enjoyable as well. I only regret that I arrived early, so I could have relaxed more.

The three of us—my spouse, my sister, and I—had a relaxing stay. The Room was clean, and the Onsen was at a comfortable temperature, so we enjoyed soaking many times while looking out at the sea. The meals were all delicious, and even the grilled fish at breakfast was prepared in an easy-to-eat way. Both dinner and breakfast were excellent, and all three of us finished everything. Thank you very much.

I visited to experience an auberge.\nThe food was wonderful, and the service was kind and welcoming, making my stay warm and comfortable.\nI would definitely like to come again.

As a couple, we were able to relax and enjoy a comfortable stay. We had high expectations because the Reviews were highly rated, and this Hotel truly lived up to them. The Room layout is closer to that of a Business Hotel, but it was very clean, well equipped, and we had no complaints. The large public bath was never crowded, so we were able to use it several times during our stay. There was also a massage chair, which made it easy to unwind and relax. Breakfast was a standard buffet with plenty of variety. The French toast in particular was delicious. We also enjoyed visiting the adjacent Isuzu Plaza more than we expected. If you stay here, I recommend making a Reservation in advance for the tour.

We stayed with my parents and husband—four adults in total. There was a complimentary alcohol service available until 10:00 p.m. (there was even beer in the Room refrigerator!), and the all-inclusive drinks with meals included a great selection of alcohol. We could even enjoy sparkling wine at breakfast—perfect for my father and me, as we both love drinks. Every summer, we stay one night at an Accommodation in Fukushima to coincide with my mother’s visit home, and my father really loved this place, saying, “Let’s stay here again next time—let’s make it our regular.” From the bath to the lobby to the Room, everything about the interior design and use of space was wonderful no matter where you looked. The staff were also warm and welcoming while still polished and professional. It was our first trip gifting my parents a stay, so it became a truly memorable experience for us. Thank you very much.

We stayed in a Room with a private Onsen. We also used the large public bath, and since there are only a few Rooms, we were able to enjoy it privately. I couldn’t tell the difference between the two hot spring sources, but the water was soft and the temperature was just right. In any case, the garden is wonderful. Although Tendo Onsen is located in town, it’s in a calm setting where you can hear cicadas. And the food is outstanding—no typical “just to increase the number of dishes” meals; instead, you can enjoy local and seasonal ingredients prepared with care and served with refined flavors. They also have an excellent selection of Dewazakura sake. I stay at various Accommodations for work, and among those that fit our budget and lifestyle, this is one of the very best. We’d love to stay again.

I found this Facility on IKYU and liked it so much that I made a Reservation. Just as expected, I thoroughly enjoyed the Facility, the meals, and the Onsen (ceramic bath). During a conversation with the staff at dinner, we talked about Hachimantai’s Dragon Eye. They told me they had gone there after borrowing rental boots and that it was wonderful. So I went the next day right away. Like Zao Okama last year, I was moved by the breathtaking scenery. It was a truly great stay—enjoying both the magnificent nature and the delicious meals at the Facility. Thank you very much for taking such good care of us.

I had work scheduled in Nagasaki on Sunday and planned to arrive early in the morning, but I ended up staying the night before at short notice. (If Setre hadn’t had availability, I might not have stayed the extra night.) I also enjoyed the summer lounge treat of shaved ice, and for the first time I joined the evening “Saruku” walk as well. Since I ate a late lunch, I came back from Saruku and fully enjoyed the lounge’s late-night snack service too. I slept very well. In some regional areas it can be hard to arrange a taxi in the morning, but that wasn’t a concern in Nagasaki. I was able to take my time with breakfast and head to work with plenty of time. The Room is understandably showing its age, so I’d rate it a 4—but that sense of history is part of this Hotel’s charm, and I had no complaints at all. One note: there are no toothbrushes among the amenities here, and since I forgot mine, I went to a convenience store. It’s actually very close by. A Hotel where you can both have fun and relax. I’d love to stay here again next time I’m in Nagasaki. (The staff also told me about Setre properties in Kansai—I'd like to visit one someday.)