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This was my first stay here! The front desk staff were very kind, and the Room was very clean and comfortable. I will definitely stay here again!

The parking lot was spacious and convenient. The Room was clean and functional! The only slight dissatisfaction was the lack of a nearby convenience store, but while exploring, I found a yakiniku restaurant and enjoyed a delicious dinner. I appreciated the staff's thoughtful gestures, such as the handmade map.

Stayed during a weekday due to a cancellation, aiming to relax with my dog in the Room for 3 nights during the hot summer. After returning from a morning walk, we were met with a tsunami advisory and then a warning! While waiting in the Room wondering what to do, the front desk staff kindly checked if we could evacuate with my dog to the Hotel across the street. Thanks to their excellent support, we safely evacuated and enjoyed an empty Ichinomiya. Thank you for your wonderful assistance. I'll definitely come again!

We stayed at Kinugawa Onsen “Kizuna” from July 31 to August 2, 2026 (2 nights/3 days). We checked in with two adults, one child, and two Chihuahuas. I thought I had made a Reservation for a Room without an open-air bath, but due to what seemed to be a communication issue, we were instead shown to a Room with an open-air bath (a lucky surprise). Having an open-air bath in the Room meant we could enjoy the Onsen anytime, day or night, and our whole family had a truly happy time. For every meal (breakfast and dinner), we were able to dine in a private room (rather than the usual shared dining area). The menu changed each time, so we looked forward to every meal and headed there excitedly. Each dish was refined and absolutely delicious. With drinks as well, we felt completely satisfied after every meal. By chance, the Nikko Fireworks Festival was held on Saturday, August 8, and we were able to enjoy spectacular fireworks from our Room as well (another lucky moment). Above all else, what made our stay so comfortable was the attentive service from the manager and staff members—and their genuine hospitality in accommodating guests’ requests. That level of professionalism seemed to fill the entire Ryokan, allowing guests to relax completely and enjoy an exceptional experience. For three days, we fully enjoyed an extraordinary getaway both physically and mentally. It may sound childish, but it was such a wonderful Ryokan that I didn’t want to leave—I wanted to stay forever. Everyone in our family kept saying “Let’s come again,” so we will definitely return. My heartfelt thanks go out to everyone who took care of us at “Kizuna.” Thank you very much for everything.

It was my first time back in Ube City in a very long while, and the town has completely changed, but I was truly moved that the Hotel was still there just as before. The building is understandably old, but in return, the staff’s kind service and the wide variety and abundance at breakfast were wonderful. (I was happy to see kawara soba again—it brought back memories.) I met my friend at the restaurant next door, and I was glad to receive a discount as a guest privilege. Thank you for taking care of me.

It was a highly satisfying stay. The Room was clean and well maintained, and we were able to relax comfortably. The staff were polite and kind, and we truly felt their warm hospitality. For dinner, we could choose kamameshi from three options and enjoyed it freshly made. Breakfast also offered a wide variety of dishes to go with rice, so satisfying that we ended up eating more than usual. Although the bath is not a natural Onsen, it was spacious and very relaxing, helping us fully recover from travel fatigue. The location is excellent and very convenient as a base for sightseeing. We would definitely like to stay here again when visiting Arashiyama.

We stayed here after visiting the Kushiro Marsh. The medicinal cuisine dinner was delicious. The Onsen was spacious and clean, and it warmed us up and felt great. There is a guest-only laundry, which was very helpful. If we go to Kushiro again, we would like to stay here again.

I didn’t have much time to relax on this trip, but I was very satisfied with the courteous service despite my late-night check-in.

Wearing a hat in the misty drizzle, I will never forget being able to fully enjoy the beautiful mountain stream and its free-flowing Onsen straight from the source. The abundant volume of hot water, like a geyser, was truly the height of luxury and made for an exceptional holiday. However, it was disappointing that some young people got heavily drunk in the river bath late at night and were shouting loudly, but when I reported it you responded immediately, which I appreciated. I was deeply impressed by your dedication to maintaining order at this traditional Ryokan even at the expense of sleep. I understand there are limits to judging guests in advance, but I feel it would be better to provide thorough reminders beforehand. Sorry for my blunt suggestion. I know it must be difficult with so many different kinds of guests. Still, I thought that filtering out preventable trouble as much as possible would also make things easier for your staff. After all, I want to enjoy this beautiful stream-side hot spring source in peace—and that tranquility is what makes the wonderful cuisine and Room truly shine.

This was my second stay. I chose the plan for guests aged 50 and over, which included spiny lobster, abalone, and golden eye snapper. The meals were so delicious that I decided to return. Both the fish-focused dinner and the breakfast featuring spiny lobster miso soup and grilled horse mackerel were satisfying and filling. However, there were two things I found a bit disappointing this time. First, there was noise after 11:30 PM. It seemed to come from upstairs, possibly due to cleaning in the bath area. Other than that, it was very quiet, so the noise at night surprised me. Second, while they were preparing my futon bed, my coffee cup was taken away even though I had been using it. When I wanted to drink coffee later on but couldn’t find the cup anymore, it left me feeling disappointed. The staff serving breakfast were very pleasant and made for a nice departure experience overall. Since Awa-Kominato is one of my favorite places, I'll probably visit again in the future. Even if accommodations are not large-scale establishments, I'd like to choose based on their unique qualities each time!

A luxury to soak in the hot water while listening to Japanese bush warblers during the day and a chorus of frogs at night. The spring-inspired meals were also delicious and truly enjoyable. There aren’t any particularly special amenities or services, but everything feels comfortable—from walking barefoot on the tatami floors throughout the property to the subtle aroma in the air—and it’s genuinely relaxing. The building seems old, but it’s kept very clean, with no faults at all. It was so quiet that I could clearly hear the pleasant snoring from the next room—perhaps part of its charm. The Onsen is, of course, wonderful as well.\nI would definitely love to visit again.

We searched for a well-reviewed Onsen with an ocean view and decided to stay here. From check-in to being shown to our Room, and even during meals, the staff always served us with a smile, making our stay very pleasant. The meals were very luxurious and absolutely delicious. The ocean-view terrace was also beautiful, and we were able to relax at our leisure. This is a Facility we would love to visit again.

Not only is the Room very clean, but the service from all staff—including the front desk, dining area, and housekeeping—is pleasant and welcoming. The free coffee in the lobby is truly delicious. I think it’s a wonderful Hotel.

Both dinner and breakfast were excellent! Dinner was a set course meal, and everything tasted amazing. We were completely full. It was a refined, adult-style menu, but my daughter also found it delicious and ate everything. It was truly wonderful.

This was my first time staying here, and I came on a solo trip I’d been looking forward to.\nThe hot spring water was amazing—silky and smooth—and I loved it.\nThe meals were very well seasoned and delicious.\nThe Room was just the right size for one person.\nI’ll be back again on my own in autumn.\nIt was the perfect way to relieve everyday fatigue and stress.\nThank you very much.

Our family of five (four adults and our third son, 1 year and 9 months old) stayed here. We had been looking forward to this trip for a long time, but the weather on the day was terrible—so bad we were caught in a sudden torrential downpour. The heavy rain made visibility poor on the way to the Facility, and it was still pouring at check-in, but thanks to the staff’s kind and careful guidance, we were able to get into our dome tent safely. Unfortunately, the bonfire event planned at the center was canceled, but that couldn’t be helped given the weather. Even so, the Facility offered a rainy-day-only service of lending a projector free of charge (normally 1,000 yen). Thanks to that thoughtful gesture, our kids never got bored and we were able to enjoy glamping in a way that only a rainy day can offer. By the time we headed to the large public bathhouse, the rain had stopped for a while and there were few other guests. The men’s bath (with our kids) and women’s bath (for my wife) each felt like private use. We could relax without worrying about anyone else—and for our 1-year-9-month-old son it was his very first large public bath. Seeing him enjoy it without being scared put smiles on all of our faces. Even at night the weather remained unsettled—rain on and off with occasional thunder—but we couldn’t give up on seeing the stars. After putting our youngest to sleep, we took it easy with coffee. When I stepped outside around 3:00 a.m., all the clouds had cleared away, revealing an unbelievably beautiful sky full of stars. Countless stars shone brightly—far more than you could ever see in town—and I felt staying up late was truly worth it. On another note, perhaps because of the heavy rain, a few millipedes found their way into our house tent area and our older two boys made quite a fuss in the middle of night (laughs). We ended up slightly sleep-deprived, but now it has become one more funny family story—something that comes with being surrounded by nature. In the morning we woke up to birdsong. The fresh air made for an incredibly pleasant start to day—a luxurious moment you can’t experience in everyday life. The previous day’s bonfire had been canceled as an event, but they kindly arranged for each house area to enjoy one until 8:30 a.m. next morning instead. Watching fire while drinking coffee and reading was exactly what I’d hoped for. We enjoyed both dinner and breakfast together as family on deck in front of house area; meals eaten in nature are something special every time—and everything was delicious. Even after returning home,we kept talking about how much we'd love come back again."

I arrived a little earlier than the expected arrival time I entered during the Reservation, but I was promptly picked up, which was very helpful as it was snowing. The Room was lovely, and the meals were extremely delicious. It was a trip for a special occasion, and I had a luxurious day that made it truly memorable. I would love to stay here again.

We chose this Accommodation for a 3-night Multiple Night Stay because it can host three pets, has parking, and the hinoki bath was the deciding factor. During the day, we left our pets at a nearby pet house and fully enjoyed sightseeing in Kyoto by rental bicycle. Coming back to the Accommodation and relaxing in the hinoki bath to soothe our tiredness was the best! Also, there was a supermarket nearby, so we had no trouble with meals. The staff were very kind, and we would like to stay again next year. Thank you very much.

We stayed here for the first time to celebrate my husband’s birthday. The space was incredibly comfortable, and we’d love to come again. The welcome drink and baked treats won us over right away, and the Accommodation itself was wonderful. The sauna was available as much as we wanted from 6:00 to 22:00, and 90°C was just perfect. The cold bath water felt silky—you could tell it was rich in minerals and iron. There were plenty of towels, the herbal tea in the fridge was delicious, and the loungewear felt amazing on the skin. If I had to mention one thing, the OSAJI? amenities—toner and emulsion—had not been replenished. When I asked, I was told they weren’t available due to import circumstances, so it would have been even better if we had been informed in advance. (There’s a convenience store nearby, so we went to buy some.) The food was very tasty—especially the shabu-shabu and seafood, which were fresh and delicious. It did need a bit of reheating, but it was great being able to enjoy it indoors without worrying about others around us. Thank you very much. Next time we’d like to stay at hanare!

This is my favorite Accommodation, where you can enjoy a large bath and delicious meals at a reasonable price (I especially love Matsunoi’s Chinese cuisine). This time, I made a Reservation because my elderly father wanted to visit with his siblings, and he came home completely satisfied. Even after the renovation, I hope Matsunoi will keep what makes it special and that we can still enjoy the same delicious shrimp in chili sauce.