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The Comfort Twin West Room was spacious, with refined interiors and a great view, making for a very satisfying stay. We booked a breakfast-only Plan, but the buffet was delicious, including their signature freshly grilled patty burgers and French toast. A fond memory is going with my niece again and again to make the monthly-flavor soft-serve ice cream. My mother liked it so much that she said she would like to stay here every month as a way to unwind. We made wonderful family memories. We were extremely satisfied and would love to stay again.

I stayed here during a trip to Hiroshima. It was in a very convenient location, close to major sightseeing spots. There were also many restaurants nearby, so finding dinner was easy. I stayed with relatives, and everyone raved about the pillows! They were extremely comfortable, and we all felt refreshed after a day of sightseeing. If I come back to Hiroshima, I would definitely stay here again. Thank you very much to all the staff.

On my first trip to Toyama, I stayed here for two nights during a 4-night, 5-day visit. I chose this Hotel for its convenient access to the trolley train, the wide variety of Toyama local cuisine, the table tennis, and above all, the incredible view from the Room. The Room was even better than I imagined—wonderful and very comfortable. We were lucky with the weather, so we could clearly see the trolley train, and I was moved every day by the beautiful scenery outside the window. The Onsen was somewhat busy at times but still within an acceptable range. The water left my skin feeling smooth. A small issue came up at dinner, but the way it was handled was truly heartfelt. They even gave my son some fireworks, which added something special to our family time together. It’s impressive that their response made me feel not only that it canceled out any inconvenience, but that it almost happened for a reason. I have great respect for the manager who assisted us. Everyone at this Hotel was wonderful—even down to each greeting from staff members. Thank you to the Shuttle Service driver for taking us back and forth to Unazuki Station so many times! And thank you as well to the woman working at the bar counter in the buffet venue for teaching me how to make a recommended delicious drink! Also, thank you for writing a letter for my son—he was deeply touched. He brought it home as a keepsake and is treasuring it. Toyama Prefecture has so much depth—I found many more places I want to visit. After entrance exams are over, I’d like to come again in autumn. This time I debated between a Deluxe Japanese-Western style Room and a Western-style Room, and chose the Western-style one. The Room was amazing, but now I’m curious about the Japanese-Western style too—choosing next time will be exciting. Beyond just the view, as a woman I was also impressed by how high-quality the hair dryer in our Room was. Such great attention to service detail. Is it the same hair dryer in every Room? My hair felt so silky afterward. If there’s one request: I’d be happy if there were women’s amenities in each Room (or at least amenity sets in deluxe Rooms). Some guests may want light makeup after using the Onsen as well; having an amenity set would make an already perfect stay even better. We used this Hotel as our base while sightseeing around various places. Next time I'd like to stay three nights. Thank you very much for everything!

The guest lounge was great. On the day I stayed, there was an event where I could meet Qoo, and it was amazing. So cute!! The breakfast was delicious too!

I finally got to experience this Accommodation I’d been curious about for a while, thanks to its appealing Instagram posts and high rankings online! In conclusion, it’s a wonderful Onsen Accommodation with a high level of satisfaction that truly lives up to the hype. The food is especially outstanding. At dinner—famous for its boat platter—you can enjoy Kishu-style whale dishes, along with a lineup of carefully prepared courses. As for the Onsen, it was a bit disappointing that every bath felt too hot to fully relax in, but you can still enjoy thoughtfully designed baths, including an open-air bath where you can feel the sea up close. I’m glad I found an Accommodation I’d love to return to in another season.

Everything was great except that the Room was so hot I could barely sleep. There was a fan in the Room, so I should have turned it on, but I couldn’t be bothered to get up, plug it in, and switch it on, so I just endured it until morning. After taking a bath in the evening, I enjoyed 4 of the 12 kinds of complimentary shochu in the lounge. Then live music started as well, and it was such a lovely time relaxing on a comfortable sofa. For the shochu, ice, cold water, and hot water are provided, so you can drink it however you like. As is often the case with buffets, it was quite crowded at mealtime, but there were also Kagoshima local dishes, which made it fun.

The front desk staff welcomed us with exceptional kindness. The Room was spacious and spotless, with a breathtaking panoramic view of Lake Toya. In the private open-air bath, we could soak in the Onsen while fully enjoying the spectacular scenery of Lake Toya. The open-air bath in the large public bath on the top floor was at the perfect temperature—never too hot—so we could relax without having to step out repeatedly. Looking down over Lake Toya from the infinity bath, we felt completely refreshed in both body and mind; it was truly outstanding. The dining was also excellent. The dinner buffet featured an abundant selection of fresh sashimi and nigiri sushi, including scallops, sea urchin, and shrimp. There were also hot dishes such as grilled crab legs and steak—all you can eat. Breakfast offered a wide variety of seafood as well, including raw surf clams and sweet shrimp, and our whole family was thoroughly satisfied with the meals at “Kohan no Sumika.” I have stayed at more than 70 Japanese Onsen Ryokan so far, but “Kohan no Sumika” is one of the few Hotels that I can say I absolutely want to return to. Thanks to the warm hospitality of all the staff, our family enjoyed an unforgettable and perfect stay. Thank you very much. 2. Business Courtesy Version (more formal and polite tone) This is a flawless Onsen Resort Hotel. I stayed at “Kohan no Sumika” on August 30. The front desk service was extremely courteous, and the Room was spacious, impeccably clean, and well maintained. From the guest Room we could enjoy sweeping views of Lake Toya, and in the private open-air bath we were able to savor both the Onsen experience and the beautiful scenery of Lake Toya to our heart’s content. The top-floor open-air bath had a wonderfully comfortable temperature that allowed for a long soak without overheating. Relaxing while looking down over Lake Toya from the infinity Onsen made for an exceptionally luxurious moment of calm. Dinner was highly satisfying: along with plentiful fresh sashimi and nigiri sushi—such as scallops, sea urchin, and shrimp—there were also all-you-can-eat options like grilled crab and steak. Breakfast likewise included seafood such as raw surf clams and sweet shrimp, leaving our entire family very pleased with its quality. Although I have stayed at more than 70 Japanese Onsen Hotels to date, “Kohan no Sumika” is one of those rare outstanding Accommodations that I would very much like to visit again. I would like to express my sincere gratitude for everyone’s warm hospitality; thanks to you all, our family enjoyed a truly perfect time together.

The Onsen offers a wide variety of spring qualities, and whether in the dome-shaped Roman-style large public bath or the open-air bath, it feels wonderfully spacious and warmed us through to the core. The meals featured an excellent selection of seasonal Hokkaido flavors and were delicious, and the Room was clean, comfortable, and relaxing. The staff were kind and attentive as well—an Accommodation we would gladly return to when visiting Noboribetsu again.

We were very satisfied, but if possible, we have three requests: 1) Since the bathroom has both a bathtub and a washing area, we would like a wash bucket. 2) Since the bathroom has both a bathtub and a washing area, we would like a mirror in the bathroom. 3) We would like hooks for bath towels by the sink. Thank you very much.

We stayed for one night with five people: myself, my third-grade son, my wife, my wife’s older sister, and our preschool-age daughter. Our Room was on the 10th floor of the Annex Building. Check-in is separate for the Hotel Building, Condo Building, and Annex Building, and we mistakenly went to the Hotel Building first—please be aware. However, they provide a Shuttle Service by cart, so even though the property is large, it was not an issue at all. All of the buildings were clean and felt upscale. With kids, we really appreciated having a washing machine in the Room and a layout where you take off your shoes indoors—it’s very thoughtfully designed. Dinner was at a restaurant called Orange; it had great taste and everything was delicious. For breakfast the next morning, we chose the top-floor restaurant in the Annex Building. It said Agu pork would be available; I didn’t expect much at first, but after trying it I was truly impressed. Not only was the meat itself excellent, but I was surprised by how it was served—more like “please help yourself.” They had plenty prepared in generous portions, and whenever it ran low they quickly replenished it. You can enjoy as much outstanding Agu pork as you like. Even just considering this shabu-shabu breakfast alone, I can confidently say this is an excellent value Hotel. Also around 8:45 PM, fireworks were launched from the seawall right in front of us. The view was great—nothing to complain about. It was a wonderful Hotel that we will definitely return to.

The meals (both breakfast and dinner) are delicious! The Room is also clean (if you use the in-room bath there, it’s hard to secure a place to change, but here there is). Since there is no cleansing makeup remover, I’m giving one item four stars; otherwise, no complaints!

I thought it was a very nice Ryokan. Even though the building and Facility are understandably old, all of the staff were wonderful. Dinner had a wide variety of dishes, and for my growing son they kindly provided extra white rice in addition to the final rice course, which we really appreciated. The attendant was also very kind, and we enjoyed our meal at a relaxed pace. There were several baths and we couldn’t try them all, but I’d definitely like to come back and enjoy them again. One small downside was that the shower temperature in the bath area wasn’t consistent, but overall it was a great stay. Thank you very much for your hospitality.

It’s a Business Hotel rather than an Onsen Ryokan, but the large communal Onsen bath has excellent water quality and really helped melt away my fatigue. In the evening, there was a free light-meal service that was far more generous than expected. Breakfast was buffet-style with a wide variety of options, and the taste was very satisfying. Some parts of the in-house Facility feel a bit dated, but it more than makes up for it with comfort and overall satisfaction. Highly recommended for anyone looking for great value while still enjoying an Onsen.

Everything was great—the service, the room, and the breakfast—but the breakfast selection was outstanding! Eel, pickled plums, acacia honey, cheese, vegetable juice, and more. There were so many carefully chosen items that I wanted to try but couldn’t fit in, so I’ll save them for next time (lol). During the busy breakfast hours, a staff member helped me out. They seemed a bit surprised but were happy about it. It’s also close to JR Namba Station and the West Exit of Osaka-Namba Station. You can get to the Hotel without getting wet, and there’s a Life supermarket open until midnight nearby—so there was nothing to worry about.

This was our first stay. My husband has an illness and limited mobility, but our family of four was well taken care of with a wheelchair. The Hotel was very clean throughout, and all the staff were kind—truly a wonderful Hotel. We were very satisfied with both the room and the private open-air bath, and the large public bath was excellent! However, since our room was on a lower floor, we sometimes made eye contact with construction workers in the building right in front of us, which was a bit uncomfortable... Next time, we hope to stay on a higher floor. It’s a Hotel that makes you want to come back again soon! Thank you for your hospitality.

The Hotel was clean and well maintained, and housekeeping was thorough. Although we ended up staying on short notice, the staff were very welcoming. After checkout, I realized I had left something behind, and their response was excellent as well. Thank you very much for everything.

The Room was clean and felt more spacious than it looked in the photos. Both the property and the Room were stylish, and having a foldable makeup mirror in the Room was very helpful. Everything was well maintained and spotless. All of the housekeeping staff we passed in the hallway greeted us, which created a very pleasant atmosphere. I wish we had used the café as well, so I’d like to do so on our next stay.

Thank you very much for taking such wonderful care of us. We were able to fully enjoy the outstanding quality of the Onsen at Tamago-yu. The milky white sulfur spring felt surprisingly gentle—hard to believe it is strongly acidic—and wrapped our bodies softly. It was a truly special Onsen that made us want to soak again and again. We felt that being able to enjoy such wonderful baths so comfortably is thanks to everyone who carefully cleans and manages the Accommodation each day. We sincerely appreciate your thoughtful attention, even in ways guests cannot see. We would love to visit again in a different season. Thank you very much.

Our first trip to Nasu-Shiobara. We had been looking forward to our stay very much. There were four of us: my 90-year-old mother, my husband and I in our 60s, and our daughter in her 30s. Everyone agreed that the Room, baths, and meals were all extremely satisfying. Our Room had a private open-air bath with free-flowing natural hot spring water, so my mother could soak many times with peace of mind. The spring quality was excellent as well—the hot water flowed continuously and left our skin feeling wonderfully smooth. The meals featured plenty of seasonal ingredients, were beautifully presented, and had gentle flavors—absolutely satisfying. It was such a wonderful Accommodation that our whole family agreed we definitely want to return during the autumn foliage season.

This was my third stay in a row (three consecutive years), and once again I had a very satisfying stay. I feel this Hotel is thoughtful in every way. They have a large public bath, a pool, and dedicated areas for washing and drying diving gear. The in-house voucher service for choosing light cleaning, hangers in the bathroom, and charging cables for smartphones are also services I truly appreciate. Honestly, there are probably many more luxurious Hotels in terms of facilities, but at a reasonable price you can fully enjoy a resort atmosphere here—and when you consider cleanliness and an overall satisfying Hotel stay, I don’t think there’s anything better on Ishigaki Island. I’m usually the type who wants to try different Hotels each time, so I rarely stay at the same place repeatedly, but I’ve stayed here three years in a row and would like to return again next year as well. If I had to mention one thing, it would be great if you could add more reclining chairs by the pool (even if it makes the regular seating area a bit tighter).