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The private family bath was spacious and even had a waterfall feature, with the water at just the right temperature, so we could soak and relax. The atmosphere of the large public bath was also wonderful. The meals featured local ingredients, the portions were just right, and we were very satisfied! If you have mobility issues, going up and down to the first floor may be difficult, but it was a quiet place to spend time. We’d love to visit again after a hike in the mountains.

From the moment we arrived until we left, the hospitality was truly wonderful and deeply impressed us. The proprietress quickly remembered my daughter’s name and even came to greet us at dinner, and the staff who served our meal had such warm smiles. We thoroughly enjoyed the delicious food. We were also able to relax and fully enjoy the Onsen. I was happy that we could take a photo with the proprietress when we checked out. We would love to visit again, and we appreciate your continued hospitality.

It was a wonderful Accommodation, just as the Reviews said. The food, the interior decor throughout the building, and the furnishings in the guest room were all tasteful, and since there were only six groups of guests, we were able to relax even though it was peak season. The staff’s service was also excellent.\nIt was an Accommodation that made us want to come back again for the first time in a while.

This was our first stay here, and among all the places we’ve visited, it was the best Accommodation for Western-style cuisine. Thank you to all the staff for your hospitality from welcome to farewell. The Room (very relaxing) and the bath (the in-room bath was more than enough) were both excellent. Above all, the meals were outstanding—both dinner and breakfast. Each dish was beautifully presented (including the tableware) and delicious, and we were amazed by how many items there were in the Japanese breakfast (we finished everything). We will definitely visit again during the autumn foliage season. One request: it would be nice to have body wash towels available in the bath area.

The cuisine was outstanding. Each dish conveyed the chef’s heartfelt hospitality and was truly exquisite. Local ingredients were crafted into wonderful flavors. A taste that even supports the local community—I ended up buying local products at roadside stations on the way home. The Onsen was also excellent, and I could faintly see stars from the open-air bath in my Room. The view from the Room, comparable to a panoramic route, was also great. The cats were adorable too.

After enjoying canoeing in Kushiro, we arrived and were immediately impressed by the spacious, beautiful entrance. The lobby, centered around an irori hearth, felt wonderfully open and soothing with its charming design. Every member of the staff was truly welcoming, making our stay relaxing and comfortable. The milk soft-serve and milk were rich and flavorful, and the morning daifuku and ozenzai were also delicious. This is our number one Accommodation we’d love to visit again.

My parents and I had a very comfortable stay. They said they would like to come again, which made me happy as the one who gave them this trip as a gift. All the staff were very courteous and attentive to every detail. We relaxed with coffee in our Room, warmed up to the core in the free-flowing Onsen, and slept soundly. Every dish was delicious. The acqua pazza, in particular, was the best I have ever had.

It was a wonderful stay. Thank you for your thoughtful hospitality. Even though the weather wasn’t great, we could still enjoy the garden and a hint of autumn foliage, and relax at a leisurely pace surrounded by lush greenery. The meals were delicious, the Onsen was very comfortable, and it made us wish we could stay for two or three days. If we have the chance, we would love to visit again.

We had a truly wonderful stay. We stayed for two nights with our 1-year-old daughter. Dinner and breakfast were included, and the food was outstanding. They thoughtfully accommodated our child’s meals, taking her egg allergy and the size of the ingredients into consideration, and she was very happy. The staff also looked after her throughout, so we could enjoy our meal with peace of mind. The Room has special touches that help you forget the busyness of everyday life. Thanks to that, we were able to enjoy an extraordinary experience we don’t usually get to have. We would love to return again next time.

We had another very comfortable stay. We were soothed by everyone’s smiles and warm hospitality, the delicious meals, and the Onsen. The large public bath has everything you need, so it’s great that you can go empty-handed—it’s so easy and convenient. The Niagara wine we enjoyed in the lounge was also excellent! It was my sister’s first time at Otaru Furukawa, and she was very satisfied. Thank you as well for taking a two-shot photo of us in front of the Hotel! We usually enjoy a quiet couples’ getaway, but this time we left our car with you before check-in and enjoyed sightseeing in Otaru for the first time in a while. Furukawa is in a wonderful location right by the canal, and the view from our Room was lovely. Kojohama, Jozankei, and Otaru each have their own unique charm, and they’ve made us love Furukawa even more. We would love to visit again.

My first trip to Karuizawa with my mother! This Accommodation is famous for being hard to book, and we happened to find an available date, so we made a Reservation right away!! We drove there in a rental car, and from the moment we arrived, the staff’s warm hospitality made us feel truly welcome. Everything about the Accommodation was wonderful. There are four private Onsen baths that don’t require a Reservation, as well as a large public bath and a cave bath. Surrounded by trees, it’s an Accommodation where you can feel time passing quietly. I’ve stayed at many Hotels and Ryokans before, but this was the first time I experienced such outstanding hospitality—including the food!! It’s easy to see why so many guests return again and again!

During the Obon holidays, my daughter and her husband came back home with our grandchild, and we stayed here. It’s a Hotel specialized for children, and our grandchild was absolutely delighted. With the all-inclusive plan, we fully enjoyed both alcoholic and soft drinks. The meals were buffet-style, which made my daughters very happy as well. We also enjoyed the late-night snacks. We stayed in Room “Casual 10,” and since there are only two Rooms on the 8th floor, it was very spacious and cute. Everyone loved it—our grandchild especially—and kept saying how wonderful it was! The baths were also great; we were able to use both a private bath and the large public bath. Everyone was extremely satisfied. Thank you very much.

We’d been looking forward to staying here because of its great reputation for food. Every dish was carefully prepared, and the homemade sweet bean paste in the dessert was lightly sweet and delicious. We wanted to eat it again, so we made a Reservation for November. At the large public bath “Kawa-no-Yu,” you can enjoy natural hot spring water while watching goldfish. There is also a private bath on the 3rd floor of the main building. You can also use the private baths at the annex Tamaya, making this Accommodation perfect for amazing food and Onsen!

I stayed in a newly renovated Room, and it was wonderful. The in-room perks were excellent. In particular, the all-you-can-eat gelato was an incredibly generous service—perfect after the Onsen—and I enjoyed trying many different flavors. Everything was delicious. The pre-dinner aperitif can be chosen from the menu, and the lounge coffee machine is truly high-quality, so I used it many times. Both the quality and quantity of the meals were very satisfying, and what impressed me most was the staff. There were many young team members, but everyone’s hospitality was outstanding. Some staff members spent a long time chatting with elderly guests because they were approached for conversation, yet they responded without showing any displeasure at all—I was genuinely impressed. You can also enjoy two different types of Onsen water, and I think this Accommodation offers excellent value for money. I will definitely return again. Thank you very much for taking such great care of me.

My family and I stayed here the day before our Kamikochi sightseeing trip. The young proprietress was very friendly and easy to talk to, and her unpretentious, thoughtful hospitality was truly comfortable. The open-air bath in our Room felt amazing—I could have stayed in it forever. Dinner featuring Hida beef had so many dishes that we wondered if we could finish them all, but everything was delicious and we all ate every last bite. The beef tataki we received as a gift from the Accommodation was also outstanding! They also kindly helped us plan for the next day’s Kamikochi sightseeing, making our stay completely satisfying. We would definitely like to stay here again on our next trip to Kamikochi!

From the moment I was picked up, the staff made a great impression, and as soon as I stepped into the Hotel, I was soothed by a wonderful aroma scent. I was shown to a private Room to check in. The Room had a simple design and was very comfortable to stay in. I also enjoyed choosing my favorite scent with the aroma diffuser in the Room. This time I joined the 1-night, 2-day fasting course. Since it wasn’t a water-only fast, I had carrot juice, homemade umeboshi (pickled plum), bancha tea, and more for dinner and again the next morning. After checkout, they treated me to rice porridge, miso soup, handmade umeboshi, hana ingen beans (runner beans), and bancha tea—everything was very satisfying. Personally, the hana ingen beans slowly simmered over two days with beet sugar were so delicious that I couldn’t help asking if they were available for purchase. After check-in, I also received a brown-rice onigiri with umeboshi, which I enjoyed on my long-distance bus ride home. There is no TV in the Room, but Wi‑Fi is available so you can use your smartphone. However, since it was such a good opportunity, I tried not to use my phone during my stay as much as possible. Time flew by as I read health magazines in the lounge with herbal tea in hand; opened the window in my guest room to read my own book while listening to birdsong; and reviewed personal finances that had been put off due to everyday busyness. From the Onsen bath area in the morning, you can see Mt. Asama—the view was truly wonderful. If there’s one thing to mention: since exercise is part of my routine personally, having showers in every Room would have made it even more comfortable by allowing me to rinse off quickly after working out. Other than that minor point, everything exceeded expectations—the staff were lovely throughout—and it was a stay I would definitely like to repeat.

After seeing photos, I had long wanted to visit this Accommodation at least once, and this was my first stay. The real view was even more magnificent than the photos; while enjoying matcha in the lobby, the full glass wall opened up, removing any obstruction from sight, and I was deeply moved by the sensation of being completely filled with the lush green valley right before my eyes. Although the weather that day was unfortunately poor—perhaps due to a typhoon—the drifting rain mist added atmosphere like a sea of clouds, creating a truly ethereal world. Perhaps thanks to traditions passed down over many years, the hospitality was exceptionally polished; from being escorted to and briefed on our Room at check-in to every aspect of dining service, it was flawless with nothing to criticize. While traditional in spirit, the Facility is kept impeccably clean in a modern style (every faucet in both the Room and bath areas gleamed so much that it felt beyond mere cleanliness—I could almost sense the staff’s dedication), and we enjoyed every dish while also appreciating the presentation of their signature specialties. This is purely my personal impression, but it reminded me of a well-known culinary Ryokan in Yugawara (back before it was acquired by Hokkaido-based capital), and it has been a long time since I felt so strongly that I had found an outstanding “traditional Japanese Ryokan” with all three elements—service, cuisine, and location (including Facilities and Onsen)—perfectly aligned. It soothed both body and mind. Wanting to see snowy scenery through those windows, I went ahead and made a Reservation for December as well. With global warming reducing snowfall these days, there may not be much snow yet in December… (laugh). The only reason my rating for “Onsen / Baths” is 4 out of 5 is simply my small wish that the open-air bath were a bit larger.

This was an Accommodation I’d wanted to visit for a long time. I was hoping for the riverside bath and a starry sky, but due to the river running high and cloudy weather, it didn’t happen. Still, the Accommodation was wonderful, so I was completely satisfied. At check-in, we were served delicious homemade sweets: hanamame beans with shiratama in kinako and kuromitsu. The proprietress and staff were very pleasant, and the hot spring bath—fed directly from the source—overflowed generously and felt amazing. The meals were beautifully presented using local ingredients, and we were happily full. The Room was clean and relaxing, with the sound of the river (it was quite loud this time because of the high water, but I’m sure it’s usually soothing). It was also lovely to see small wildflowers displayed throughout. It’s an Accommodation I’d love to stay at again and again. We will definitely return.

We were delighted to see the beautiful snow lanterns once more. The private bath "Issun" is my husband's favorite, and we thoroughly enjoyed a snowy bath while it was snowing outside. With a door now added to the changing room, it was warm and comfortable for changing clothes

I had a very pleasant stay. All of the staff were extremely courteous, and the restaurant team in particular was attentive to each guest and kindly took care of us. Not only the room but also the hallways and other areas throughout the property were well maintained and spotlessly clean. Thanks to the warm hospitality and comfortable environment, I was able to relax and enjoy my time here. I would like to stay again if I have the opportunity.