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By chance, my wife heard about this Ryokan from a friend, and because of our pet we chose a day-use Plan. The course included an Onsen bath and lunch, and we were very satisfied. The Facility, service, and food were all flawless. Next time, I’d like to try the dinner Plan. If pos

The main attraction was skewers grilled over charcoal, made with plenty of local ingredients and prepared with great care. And the drinks! The selection was irresistible for sake lovers. Breakfast was also delightful. It was delicious and served in just the right portions, and

The service was truly impeccable, and the special kaiseki dinner was luxurious, beautifully presented, and absolutely delicious. Breakfast was also extravagant with both Japanese and Western options—I've never had such a luxurious and heartwarming morning meal before. The oce

Meals were delicious with just the right portions, beautifully presented, reflecting thoughtful hospitality. The private dining area was brand new and spotless, with all staff being exceptionally pleasant. This small-scale ryokan offers unique charm that makes us want to return a

I enjoyed bathing multiple times, and the onsen truly lived up to its reputation as one of Japan's three most famous hot springs! The highlight of Kinsan is the Kyoto-style Kaiseki cuisine. Every dish was delicious! From Kobe beef to seasonal delights like "matsutake mushrooms

The footbath was also extremely comfortable, allowing me peaceful moments of relaxation. Each dish was beautifully presented, and I savored them slowly while enjoying the natural flavors of seasonal ingredients. The tableware also had an elegant beauty that enhanced each course

This was my fourth stay. The garden is wonderful, the Accommodation is spotless, the staff are attentive, and the Onsen is simply outstanding. The Room with an open-air bath is very comfortable, and the tea sweets, complimentary drinks, and amenities are all well provided. The nu

Except for the tatami Room, everything was barrier-free, and we were able to let him enjoy the Onsen in the Room, which made him very happy. The spaciousness of the Room, the open-air bath, the cuisine, the amenities, everything was excellent. We are also grateful for the heartfe

The Room was very comfortable, with a great selection of amenities, alcohol, and snacks. It may have been included as part of IKYU’s Diamond benefits souvenir set, but there were plenty of local sweets as well, which was very satisfying. I was also happy that the drinks—from beer

Even my mother, who usually eats lightly, said "This is delicious" and had seconds. For us, this was an accommodation we splurged on a bit when making our reservation, but it turned out to be a truly satisfying trip worth every penny. Thank you so much! We would love to stay aga

A unique and exceptional accommodation in Aomori and Tsuta Onsen, where you can truly feel the heartfelt hospitality. As someone from Aomori who often travels with guests from overseas, returning to Tsuta Onsen after a long time brought back nostalgia and a deep sense of gratit

Thank you very much for your gracious hospitality. You even prepared unexpected services, and thanks to you I was able to spend an irreplaceable time that truly soothed both body and mind. From the comfortable Shuttle Service in such a fine vehicle, to the dignified yet perfectly

The Hotel features elegant furnishings and decor, especially the chairs and sofas, creating a refined and luxurious atmosphere. The staff's attentive hospitality ensures a comfortable and pleasant stay. From the luxurious welcome sweets provided upon arrival, you can feel their h

The quality exceeded the price, in our opinion. Overall, it was a truly special experience, and we left with a strong desire to return. The service was incredibly attentive yet natural, and we were pleasantly surprised in many ways. We would love to visit again on another sp

It was truly the best Accommodation. The Onsen, the meals, the heartfelt service, the ice cream we enjoyed in the lounge, and even the forest walking trail that felt like fairies might appear and the firefly-viewing event—everything was wonderful and became an unforgettable memo

Their hospitality was truly wonderful. All of the meals were delicious; I was impressed. The proprietress went around each table to greet us; she was a lovely person!! In any case, everything about this place is excellent and it's a property you must stay at. I'll definit

It is a prestigious and charming old Ryokan, yet very comfortable. The entire facility, including the rooms, was meticulously clean. Both dinner and breakfast featured seasonal Kaiseki cuisine, which was excellent. Since I live near Izu and Hakone, I visit luxury Ryokans in the v

What left an even deeper impression was how thoughtful and attentive all staff members were throughout my stay. From their warm smiles during check-in to their subtle yet considerate gestures, everything contributed to making me feel completely comfortable. At their lounge area,

Thank you to the proprietress and staff for their heartfelt hospitality. My father, who is hard of hearing at 88, was deeply grateful that they kindly explained each dish close to his ear and chatted with him—thanks to them, I was able to show him proper filial care. The in-Room

There were also many picture books, allowing both children and adults to enjoy reading, making it a leisurely and happy time. The attention to detail in the lounge and drink service, including the tea snacks, is evident. The cuisine is exquisite, and everything we ate was truly d