Ulasan & Kesan Tetamu Castle Hotel Kofu

(Prefektur Yamanashi/Stesen Kōfu hanya 1 minit berjalan kaki.) [Jumlah keseluruhan 175 bilik]
Skor Keseluruhan
4.52
Hebat (153)
  • Bilik & Kemudahan
    4.47
  • Kemudahan
    4.50
  • Perkhidmatan Pelanggan
    4.56
  • Makanan
    4.69
  • Mata air panas・Mandian
    4.43
  • Kepuasan
    4.51
5.00
kitahiro

Very satisfied.

Almost perfect. The only thing missing was a washcloth or sponge for showering. Otherwise, everything was excellent—location, price, service, and amenities.

  • Bilik & Kemudahan5
  • Kemudahan5
  • Perkhidmatan Pelanggan5
  • Makanan－
  • Mata air panas・Mandian5
  • Kepuasan5
  • 14/3/2026～
  • 1 orang 1 bilik
  • Room type will be assigned by the Hotel.
  • Tiada makanan

Balasan daripada Kemudahan

Thank you very much for staying at Castle Hotel Kofu. We were delighted to read your kind comment that you were “very satisfied,” along with your high rating. We are also pleased to hear that you were satisfied with our location, pricing, service, and amenities—your feedback is a great encouragement to all of our staff. On the other hand, we sincerely apologize for the inconvenience caused by the lack of towels and a sponge available for use during showering. We will take your comments into consideration as we review and improve our supplies and services, and we will continue working to create an even more comfortable environment for our guests. We will keep striving to be a Hotel that feels not “almost perfect,” but truly “perfect.” When you visit Kofu again, we would be grateful if you would choose our Hotel. We look forward to welcoming you again. Front Desk Kanamaru

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