Tokinos

The Facility is comfortable, and the staff are very attentive. I’m especially grateful that when taxis were busy and we were told it would be 30 minutes past checkout, we were waiting outside in the heat, and they kindly invited us to rest inside until the taxi arrived. We had small children and an elderly family member with us, so we truly appreciated it.

This was our second stay, and this time we stayed for two nights.Last time we stayed for one night, but we felt it wasn’t quite enough time to fully enjoy the pool, so we chose two nights this time. As a result, we were able to spend the entire middle day just relaxing and having fun, and it was absolutely the right decision—we really got to enjoy the Facility to the fullest.(It would be very helpful if early check-in could be offered when there are no guests staying immediately before or after.)Unfortunately it rained during our stay, but when we asked if the pool water temperature could be raised, you responded quickly, which we truly appreciated. You warmed it up so much that steam was rising from the pool, and even with weather where the outside temperature dropped below 20°C, we were able to enjoy it without feeling cold.There were plenty of towels provided, and since there is a washer-dryer combo unit, we never had trouble running out of towels even after using the pool for long hours.If I could make one request, having more clothespins/hangers or a better space for drying swimsuits would make the stay even more comfortable.One thing that concerned us was a slight dusty/moldy smell from the air conditioner, which made me cough at night. Also—possibly due to humidity—the room door was a bit difficult to open at times. We also felt there were slightly too few trash bags (though I apologize if I simply overlooked where they were stored).That said, all staff members were very polite, and what stood out most was how quickly you responded to our requests. Overall we were very satisfied and would love to stay again.