FIVE SPRING RESORT THE SHIRAHAMA

We stayed with our children and grandchildren to celebrate my husband’s 60th birthday. Not only was the Facility beautiful and wonderful, but all of the staff were kind and greeted us with warm smiles, which made our stay very pleasant. Thank you very much. However, our grandchildren got extremely excited and were quite noisy during meals, so if we made other guests uncomfortable, we sincerely apologize…To everyone who stayed on the same day—sorry!Our grandchildren seemed to have a great time as well, and our whole family was very satisfied with our stay…We’re sorry—and thank you again. It was a Hotel we’d want to visit again and again.

I’ve stayed at many luxury Hotels, but this was by far the most wonderful Hotel I’ve ever experienced. From the moment we arrived at the Accommodation to the warm send-off when we left, everything was truly first-class hospitality, and we were deeply impressed.We stayed in the Dragon Wing, and our 3-year-old had an amazing time playing in the pool directly connected to our Room—even in midwinter. The flow from the pool to the Onsen was also excellent; it was perfect to get out of the pool and go straight into the Onsen.Dinner was outstanding—the Kumano beef sirloin steak was incredible!! The kaiseki meal had such generous portions that we were completely full, but absolutely satisfied. The half-buffet breakfast was also very filling, but the grilled seafood and meat were so delicious that I ended up eating enough for lunch too (lol).Grandpa and Grandma were delighted as well, and it became a wonderful family trip. We will definitely be back again. Thank you very much for everything.