Ulasan & Kesan Tetamu ATAMI Kaihourou - 2 halaman

(Prefektur Shizuoka/Atami) [Jumlah keseluruhan 4 bilik]
Skor Keseluruhan
4.60
Hebat (67)
  • Bilik & Kemudahan
    4.70
  • Kemudahan
    4.58
  • Perkhidmatan Pelanggan
    4.60
  • Makanan
    4.73
  • Mata air panas・Mandian
    4.40
  • Kepuasan
    4.58
  • 5.00
    NAIKO

    It became a memorable birthday celebration!

    My previous stay was so satisfying that I immediately made a reservation for my birthday. Although it was a different room from last time, I was deeply moved to find an anniversary plate and wine waiting when I opened the door. The staff greeted me warmly with smiles and a heartfelt "Welcome back," which truly healed me. The reserved private bath was as spacious and clean as ever, allowing me to relax luxuriously. Dinner in May had completely changed, and the chimaki was especially delicious. I chose the wagyu aromatic hot pot, and the soup was so incredibly tasty that I got absorbed in eating and forgot to take photos! I had the chance to meet the head chef, hear some stories, and it turned into a delightful birthday celebration. Breakfast was just as visually appealing and delicious as last time—absolutely wonderful! While browsing souvenirs after breakfast, I noticed that the glass speaker from my room was displayed in the lobby—it’s available for purchase! It rained on our departure day, but thank you to the staff who held umbrellas for us so we wouldn’t get wet during our send-off. From start to finish, this accommodation truly embodied "hospitality." Staying here on my birthday became such a memorable experience. Next time, I'll visit for my husband's birthday. Thank you very much for everything!

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  • 4.83
    永遠のナイスミドル

    We had an extraordinary experience.

    A drive trip to the Izu Peninsula usually meant passing through Atami and heading to East or West Izu. However, with Atami's rising popularity in recent years and its convenient proximity, we decided to stay in Atami for the first time as a couple. We chose Kaihourou because of its excellent reviews on IKYU.com and its concept as a small luxury resort with only four rooms, offering a more tranquil atmosphere compared to large ryokans. Since this accommodation was more high-class than our usual stays, we were slightly concerned that overly formal service might make us feel tense. However, the female manager who attended us provided exceptional service—her soft tone struck the perfect balance between formality and friendliness, allowing us to relax immediately. The facility features extensive use of glass in areas like the entrance, staircase, and water balcony. The large fixed windows in both the lobby lounge and rooms created an open feeling that transported us into an extraordinary space. In our room was a unique glass speaker resembling a large transparent vase; placing your smartphone inside it transformed ordinary sound into an entirely different acoustic experience—a delightful surprise! Both dinner and breakfast were Japanese-style meals served in a dining area where each table was separated by curtains on three sides for privacy while enjoying views outside without concern for others around you. While not overflowing with luxurious ingredients, every dish was incredibly delicious. A few minor points: The toilet’s automatic lid opened when entering but closed again before sitting down if there was any delay—adjusting this feature or turning it off might be better. The en-suite bath had ample space with a layout featuring a hinoki wood tub on one side and an independent shower booth on the other next to the sink area at center-front upon entry. Although there was a larger bath mat near the hinoki tub area, having another smaller mat outside of the shower booth door would have been helpful—we ended up wetting part of the floor after using it without realizing if towels provided could double as mats. Overall though—it felt like staying at an exclusive luxury hotel where we could fully immerse ourselves in extraordinary moments away from daily life. Special thanks go out especially towards their attentive manager whose hospitality made everything even more enjoyable!

  • 5.00
    NAIKO

    Very satisfied with the long-awaited stay!!

    Finally, I was able to stay at the long-awaited Accommodation Kaihouro. Unlike Kengo Kuma's iconic wooden architectural designs, this building featured stunning glass, water, and concrete elements. It harmonized beautifully with nature. We were fortunate to enjoy both dinner and breakfast on the Water Balcony, which was incredibly satisfying. In the evening, we had a delightful time chatting with the butler over wine at the Bar Lounge—my husband especially enjoyed it. The meals on the Water Balcony were visually stunning and thoughtfully prepared. The sous-chef is apparently a woman, which added a delicate touch to everything. Even my husband, who usually doesn't eat much, ate plenty this time! The staff's conversations made our mealtime even more enjoyable—it felt like time flew by. The private bath was very spacious and included a sauna; it felt luxurious for just two people to use it together. The drinks in the refrigerator—especially the bottled coffee milk—were delicious! With only four rooms available in total, we could relax without encountering anyone else during our stay. We’ve already secured our next reservation! Thank you so much to all of your wonderful staff members for their attentive service right up until seeing us off at departure. We’re looking forward to staying in another room next time!

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  • 2.33
    ＠おんせん

    The Onsen is a cold bath. What is the purpose of an Onsen Ryokan?

    The onsen is available for 50 minutes each on the arrival and departure days, but when I used it on the night of my arrival, it was like a lukewarm water bath. I soaked briefly but felt cold and almost caught a cold, so I quickly went to the sauna. After warming up, I called for assistance. It took about 20 minutes to get a callback regarding the onsen temperature. Shockingly, they found that the water temperature was only 35°C! Moreover, they said there was no staff available to adjust the temperature and offered an alternative: driving me to another facility in their group for just 30 minutes of bathing—a terrible solution. Already chilled from soaking in lukewarm water, going outside again would only make things worse. An accommodation with an onsen should at least manage its water temperature properly; otherwise, guests might fall ill. It’s unacceptable that there’s only one onsen available and it wasn’t usable during my stay—it ruined my experience entirely. The meals were delicious, which made this all the more disappointing. Additionally, there are no elevators—only stairs—so it’s not suitable for elderly guests. The building designed by Kengo Kuma has glass walls with poor insulation as well. Perhaps its only redeeming feature is the view. Overall, this experience was truly unpleasant and disappointing.

  • 3.00
    お出かけキーコ

    Could not find elements encouraging a revisit.

    Private accommodation, 306th discovery. Shuttle service available from Atami Station. Originally designed by Kengo Kuma as a corporate guesthouse, it was later converted into an accommodation with minimal structural changes. This explained many mysteries about the place. I had previously stayed at its sister accommodations, Fufu Atami and Suishoen, several times long ago. The water balcony and the art of water and glass were stunningly beautiful. While worth a visit, I felt that those who love this place might be captivated by its unique atmosphere as I took photos to my satisfaction. 〇 Room As I cannot sleep in the same room with others, the suite here felt too small in layout for me to visit with my husband or friends. The Japanese-style room "Souwa" had some concerns like scratches on the hallway floor and dust on thresholds. While the arched ceiling and color tones were calming, it felt overly unified in plain brown tones—adding playful touches like cushions could enhance it. Unlike typical Japanese-style rooms in other accommodations, there were no fresh flowers for decoration, making it feel somewhat bleak. The refrigerator offered free items except for champagne; amenities by Sisley had a strong fragrance that wasn’t to my taste but may appeal to others. Like "Shouzan," another Western-style room here, the bath was not Onsen-fed but spacious futons (not single-sized) were comfortable. 〇 Onsen Not a natural free-flowing hot spring but rather a circulation filtration system with only one bathing area available twice daily (morning/evening). It’s challenging to secure preferred time slots—less ideal for Onsen enthusiasts despite being spacious indoors without open-air baths or scenic views; however equipped with sauna facilities instead! Complimentary beer/coffee milk post-bath added value though transport arranged allowed access towards Fufu Atami’s large public bathhouse featuring newly renovated saunas enjoyed privately during usage. 〇 Dining Curtains hung from ceilings due COVID-19 measures created enclosed dining spaces lacking openness yet provided privacy avoiding direct eye contact between guests seated separately within dim-lit ambiance where high-back chairs offered comfort overall meal experience shared across four identical courses amongst diners seemed underwhelming given pricing tier associated specifically compared against expectations surrounding “Seiha” menu offerings quality quantity remained average relative class-level inconsistencies seasoning noticeable throughout dishes although certain elements stood out positively such broth preparation vegetable blanching sesame flavor depth evident enhancing enjoyment portions consumed breakfast clam miso soup overly salty difficult finishing entirely despite effort invested young chef displayed promising potential future culinary growth trajectory reflecting dedication passion evident interactions observed therein

  • 4.83
    ゆかゆうかちゃん

    The view is amazing.

    The view is beautiful. Upgrading to a suite and having breakfast in the glass-walled area would make for a memorable experience. The glass-focused architecture is stunning, but there were moss-like things in the water, which could have been cleaner for an even better impression. It's worth visiting at least once. The food was delicious overall, though the rice cooked in the clay pot for breakfast wasn't as good as expected. Dinner was absolutely fantastic! I would visit again if I have another chance.

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  • 5.00
    himihana

    It was another very ...

    It was another very relaxing stay. Thank you for your thoughtful hospitality. The fireworks from the restaurant were beautiful and amazing. I would love to visit again. Thank you very much!

  • 4.00
    TANAKA99

    Honest Impressions of Staying in a Luxury Suite

    As an IKYU.com Diamond Member, I stayed in a luxury suite and paid a considerable amount for the accommodation. However, in terms of service, I cannot say that the cost was justified. While the beauty of the room and architecture was impressive, there were several concerns regarding service, meals, and overall responsiveness during our stay. Based on photos of the cuisine and other reviews, my expectations were high; however, unfortunately, they were not met. Here are my honest thoughts about our experience: We stayed in a luxury suite but had dinner served in our room because the balcony dining option was limited to one group only. Additionally, we requested dinner to start at 6:30 PM as we found the suggested time too late; however, it did not begin at our preferred time. After waiting for quite some time for even the first dish to be served—and hearing other guests being attended to more promptly—it left us feeling somewhat disappointed. While I understand that there is only one special seating area available on-site at this price range, perhaps offering staggered times (e.g., 5 PM and 7:30 PM) could allow two groups per day to enjoy this feature with better planning efforts from management. There were also other instances where I felt that services did not match their pricing level—most notably with regard to private bath reservations. At check-in we were given only two options: either 4 PM (right upon arrival) or 11 PM late-night slots despite recalling just four total guest groups staying during this period altogether! This raised questions about why no better flexibility existed under such circumstances? Similarly next morning’s bathing schedule offered inconvenient choices between early dawn hours like around five o'clock versus much later ten instead leaving middle-ground preferences unaccommodated again prioritizing others seemingly unfairly over ourselves. My travel companion ended up skipping her turn entirely due exhaustion caused by overly delayed timing constraints meaning ultimately lonely solo soak awaited me alone thereafter meanwhile evening meal itself though carefully prepared health-conscious manner lacked luxurious ingredients expected upscale venue setting further reviewable Instagram-worthy presentation aspects absent altogether resulting underwhelming culinary satisfaction overall conclusion reached retrospectively reflecting back imagery captured moments shared online platforms alike finally departure arrangements concluded straightforwardly via pre-arranged taxi voucher ride towards Atami station marking end journey understated note finalizing trip experience comprehensively summarized above observations detailed herein

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  • 4.33
    夢見るメダカや

    Hospitality at its best!

    The bath is private, but there is no view of the sea. However, both the manager and the head chef went out of their way to talk with us, and their thoughtfulness and hospitality were exceptional. This accommodation provided a special experience, making us want to visit again.

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  • 3.67
    San135790$

    Food

    When making a reservation at the hotel, I confirmed my food allergies. Clam dishes cause severe diarrhea and vomiting. Fortunately, I found something to eat. The waiter did not understand anything when I spoke in English. This was very disappointing. I have stayed at this hotel four times, but this time was very disappointing. I hope more attention will be given in the future.

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  • 4.83
    ミューカル

    An accommodation that lets you forget reality for a while

    We visited this accommodation, which accepts only four groups per day, to celebrate a 70th birthday. The cuisine was exquisite kaiseki dishes incorporating seasonal ingredients such as mountain vegetables. The onsen was by time reservation and included a sauna that my husband enjoyed, with enough space for 4-5 people and a very clean atmosphere. Although we hadn't mentioned it beforehand, the staff kindly celebrated the 70th birthday with us, which made us very happy. We had a wonderfully relaxing time and were very satisfied. We would love to stay here again if we have the chance. Thank you so much!

  • 5.00
    ＯＺ－ＰＥＲＴＨ

    We had a blissful time.

    We truly appreciate the consistently excellent service quality every time we visit. Once again, all the staff we encountered were cheerful and warm, creating an exceptional atmosphere. Visiting Kaihoro motivates us to work hard! We look forward to staying with you again.

  • 5.00
    chieriii

    Satisfaction

    The location visible from the room was wonderful, and the room was clean with a satisfying variety of drinks in the refrigerator. Meals could be enjoyed slowly in a quiet place, and the bath had a very spacious bathroom available for private use. Additionally, we were provided with Shuttle Service to the large public bath of an affiliated Hotel, allowing us to enjoy a hot spring tour. I ordered strawberry delivery as a souvenir for my friend, and they were very pleased to receive high-grade strawberries. I will definitely return.

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  • 4.67
    wkg

    Savor the remnants of the era's wealth.

    Since my first visit, I have always stayed at Seipa. I was moved by such an experience. I was completely satisfied with the service, food, building, and Room. Although this has not changed even now, it is unfortunate that there are minor reductions due to management aspects. Personally, let me mention two points about the food this time: I prefer the style where sashimi is served on a bed of ice. It was disappointing that it was presented in the same style as Fufu Atami (Atami). I would like to see some differentiation. The main meat dish was served at a completely missed temperature range. While it's understandable due to busyness and timing, this is Kaifutei (Kaifutei), after all—it's KPG (KPG). I hope for better in the future. Thank you very much.

  • 5.00
    Perle de conque

    Repeat confirmed! Everything about this Property was perfect.

    I made a Reservation for Seiba, dreaming of dining on the water balcony, and it was absolutely the right choice. While enjoying the extraordinary atmosphere, the dishes we had were the most impressive we've ever experienced. Additionally, being surrounded by an artistic space that utilized water and glass, we were able to spend an incredibly luxurious time. Thank you to all the staff for the exceptional hospitality.

  • 4.50
    Y I

    This was my first ti...

    This was my first time using the facility. First of all, I think the food is wonderful. It seems like the head chef is young, but I was very satisfied. Also, the staff's service was seamless, and I felt they were well-trained. Overall, I think it was impeccable. If I had to point out something, it would be that I couldn't take a bath whenever I wanted. Since it's Atami, private baths are nice, but I wish I could take a bath whenever I wanted. However, I understand that given the current situation, the only way is to separate times for men and women, so I recognize it's an unreasonable request. In any case, I thought it was a wonderful facility. I will definitely visit again. Thank you very much.

  • 2.33
    Momiji3

    It was very disappointing.

    This was my first experience of being so disappointed, so I am writing a review. First, there were many disappointing aspects regarding the staff's service. When I asked for water during the meal, not once did anyone notice it was empty and refill it for me. Also, during the meal, my plate was taken away without checking, even though there was still food on it. I think they were in a hurry to serve the next meal, but it was unfortunate. I understand that they might be short-staffed and busy, but even during the meal, the staff were walking quickly, making clacking sounds with their heels, which made me feel rushed throughout. At breakfast, the wrong items were served, and even after I pointed it out, they didn't notice... Given the price, I expected professional service, but it was very disappointing. As for the food, while it was tasty, there was nothing particularly impressive, and some dishes seemed overcooked. Regarding the facilities, broken items were left as they were. The closet door in the room was broken and wouldn't close, with no prior explanation. Parts of the door's wood were peeling off and left unattended... It seemed dangerous as it was peeling off sharply, so I think it should be repaired. Overall, the response, service, and facilities were not worth the price, and I felt it was not a hotel worth staying at for this price.

  • 5.00
    Fredpop

    If you are visiting ...

    If you are visiting by private car, it is recommended to study in advance. After driving around Atami City twice, I called, but it went through the reservation center, which took more time and almost ruined my mood.

  • 2.67
    ラッキー77

    Review of Suite Fuka.

    It is a popular property where it is difficult to make a reservation on weekends, but I happened to be able to reserve a suite that was canceled at the last minute and was very much looking forward to visiting. This is my impression of the suite for two people at 160,000 yen. The open-air bath is next to a hotel that is not in operation, so the view is not good. The deterioration of the entrance door is severe, making opening and closing very troublesome. Also, I think it is necessary to urgently improve the visibility from the water balcony. I think this is especially concerning for women. The mat next to the open-air bath was very worn out and uncomfortable. Since it is a place to sit and cool down, I think it should be changed to a design that feels clean. I think the level of the meals is high. The staff's customer service was also very good. Overall, I did not feel satisfied with the price.

  • 4.67
    ぴょん999

    Concerned about privacy in the bath. Everything else is perfect!

    As mentioned in other reviews, the open-air bath being fully visible from the water balcony was quite concerning. Other than that, as expected from KPG!! The meals, the hospitality, everything was perfect.

  • 5.00
    パンチャンいっかな

    The best view and Facility, a blissful time.

    In a hotel with only four rooms, I made a reservation six months ago. My wife was delighted, saying that the number one room and dining on the water balcony became wonderful memories. The open-air bath in the room and the indoor bath from the hidden door were also very good. Especially, the sunrise from the open-air bath was like a postcard. The amenities and everyone's attentiveness were also excellent.

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  • 4.67
    ぺりとゴロ

    Japanese cuisine is the best!

    What seniors like me look for in a travel destination are a comfortable room, scenic views, onsen, and delicious meals. What is noteworthy about this hotel is that the dinner is among the most delicious I've ever had. Moreover, the dinners on both nights maintained a high standard. However, regarding breakfast, the Japanese breakfast on the first night was very delicious, but on the second night, with the staff's recommendation, I chose the Western breakfast, which was just ordinarily good. For those staying two nights, I think it's better not to choose the Western breakfast. I would like to lower the rating by 0.5 for the Western breakfast, but since there is no such score, I'll keep it at 5. The onsen in the large public bath didn't feel much like an onsen. There was no smell, no texture of the water, and no warm feeling after bathing. The view from the window was beautiful, with the sea visible beyond the nearby trees, creating a lovely contrast. The room was comfortable, but there was no coffee maker, so I brewed the coffee pack with hot water, which was not great. The coffee after meals was also brewed in a strange way and was not great. The staff was friendly and helpful with smiles. For me, the meals are excellent, so it's a property I would like to visit again.

  • 5.00
    コロナの影響で

    This was our second ...

    This was our second visit following last year. It was a wonderful stay, as expected, or even more. The Japanese kaiseki dinner was excellent. The pairing of wine and sake was also good. The meal was my favorite part. Breakfast was also wonderful; I had the Japanese set meal. My wife and daughter ordered Western-style meals. Both were delicious, but my top recommendation is the Japanese breakfast. You can enjoy sashimi and dried fish unique to Atami, and the white rice was so delicious that I had several helpings. It's hard to get a reservation, but I want to visit at least once a year. Thank you very much. The view from the room was also the best. The sunrise rose directly in front of us. We used the Japanese-style room, Sawa.

  • 5.00
    旅が好人間

    Travel for Wedding Anniversary

    We were blessed with good weather and had a very nice trip. This time, Kaifurou is part of the Fufu series, and everything from meals to Room cleaning was well taken care of. We especially had a great conversation with the person in charge of breakfast, which caused us to be a little late for checkout, but they responded very kindly and drove us to the station. We made another wonderful memory. Thank you very much.

  • 5.00
    ぴぴNY

    I was very satisfied.

    I had the opportunity to stay at Kaifutei, a place I've always wanted to visit. The building was innovative and beautiful, making it hard to believe it was built nearly 30 years ago. The service was very courteous, and when I used the connecting baths, they kindly accommodated my requests, for which I am very grateful. The most impressive part was the food. It was Japanese cuisine, and every dish was truly delicious. The wine pairing was generous in quantity and felt quite reasonable. The private family bath was spacious and comfortable, and the washroom was easy to use. Next time, I would like to stay in a different room.

  • 5.00
    一期一会の旅

    It was good but disappointing.

    The meals were excellent, with each dish featuring unexpected combinations of ingredients that were delicious and enjoyable until the very end. The service was also commendable, as the staff, including the new female attendant, conveyed a sense of cleanliness and a genuine desire to provide hospitality, which left a positive impression. Our room was on the second floor, but it was disappointing to see such a significant difference between the two rooms on the second floor and the two rooms on the third floor. While it's understandable that the special dining area on the third floor is only available to third-floor guests, it was puzzling that the height of the garden trees was left in a state where the sea view was obstructed from the second floor but could be fully enjoyed from the third floor.

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