Kasuien Minami

This Accommodation was the final stop on our 3-night, 4-day summer trip through Okayama, Tottori, and Shimane, and it was truly a wonderful place to end our journey. Check-in was very courteous and smooth, and I was surprised—in a good way—that an attendant escorted us to our Room while explaining the building along the way, which is rare these days. They also carefully explained everything in the Room, and I was impressed by the traditional level of hospitality.The Room had great taste, and the open-air bath in the Room was free-flowing Onsen water. It was a bit hot, but adding some water quickly made it comfortable enough to enter, so we enjoyed it many times during our stay. With Rooms that have an open-air Onsen bath, insects often get into either the bath or the Room, but for some reason we had no such issues here and were comfortable throughout.Dinner was served in a private room; the attendant’s explanations were thorough, and everything tasted excellent. The final dish seemed especially delicious—my husband and son even asked for seconds.Breakfast was buffet-style. We went at a later time close to last order, but we were not rushed at all and could enjoy our meal comfortably until the end.We chose late check-out as well. Although there were hardly any other guests around at that time (at other Hotels with late check-out there are usually few staff members left and no send-off), they continued to assist us until departure—taking photos for us and seeing us off properly—which felt like outstanding service.In addition, there were foot reflexology massages as well as foot baths, hand baths, and even face baths. Our Plan also included lounge access—all of which we enjoyed.It is rare to find such a large Ryokan (Hotel) with excellent Facility offerings, ample staffing levels, great service, plus wonderful meals and Onsen. It really shows their dedication.We had a very satisfying stay. Thank you very much.

We stayed at Kasuien Minami on a road trip. From the warm welcome when we got out of the car to the send-off when we left, we truly appreciated the staff’s thoughtful attention to detail. As an IKYU Diamond member benefit, we even received a dashi pack as a souvenir upon departure. The Room had a luxurious layout with an indoor bath and a separate bedroom, allowing us to relax at our own pace. Both the kaiseki dinner and the breakfast buffet were excellent—not only in taste but also in generous portions. Every dish was genuinely delicious. While it is on the pricier side, we enjoyed hospitality and time that fully matched the cost, making it a stay we were sincerely satisfied with.