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I stayed here on a solo trip. Everyone at the Accommodation was incredibly kind and helpful! The meals at the Accommodation were beautifully presented and delicious—I was very satisfied. I was surprised that the drinks in the Room were free! I enjoyed having alcohol on the terrace to cool off in the evening, and drinking oolong tea after a bath, haha. In the morning, I made drip coffee using hot water from the water dispenser and spent my time feeling refreshed. The Room was also very clean, and the in-room bath was an Onsen. There wasn’t any mold at all in the bathroom. The grout was spotless, the faucets were shiny, and even the drain was clean. The large public bath was great too—the design is lovely. This time my goal for the next day was visiting shrines, so I went to Ishigami-san, Hikodaki Daimyojin, and Isawa Shrine. They kindly explained nearby roads and how to get around, which helped a lot. What’s more, even after I had checked out, they actually ran after me just to give me a taxi company phone number. Thanks to that, I could take a taxi when traveling from Hikodaki Daimyojin to Isawa Shrine and arrived an hour earlier! They also recommended a very kind taxi company, so the driver told me what preparations I needed for visiting Isawa Shrine as well—and I made it up safely! It turned into such a wonderful trip! I’d definitely love to stay again!

It was a wonderful experience. Thank you to all the Hotel staff. I was worried about the weather, but we were able to enjoy stargazing as planned. They also adjusted the dinner time, and we were able to relax and fully enjoy everything at a leisurely pace—truly Aman quality. The Japanese-inspired cuisine was, of course, delicious. Even the great-tasting coffee showed how much attention is paid to every detail. Above all, the hospitality of every staff member supported and elevated our stay into something truly memorable. We stopped by the thermal spring around checkout time, but the sidewalk had become so hot in the sun that it was impossible to walk on. This is definitely something to visit after late afternoon. Next time, I’ll enjoy it with a Multiple Night Stay. Personally, I love Hawaii, and there’s nothing better than having a beer alone on the balcony at dawn—but drinking coffee while looking out over Ago Bay from my Room at Amanemu surpassed even that. I’ll be back.

The onsen features exotic interior decor with ylang-ylang and lemon aromas, making it a delightful experience. At night, lights are dimmed for a short time to enjoy stargazing—creating a romantic atmosphere with views of the sea, stars, and Mediterranean-style streetscape. The ea

Thank you very much for your hospitality during our recent stay. We were satisfied with everything. In particular, the open-air bath and the tea service were excellent. We would love to visit again. It was truly a wonderful and satisfying time. Thank you very much.

Thank you for another wonderful stay this year. I enjoyed both golf and the accommodation, and I always have a relaxing time here. The bath may not be large, but I love the pearl bath. Using Mikimoto amenities and shampoo is also a delightful point. Morning yoga was ama

The Rooms in the new building were well-designed and clean, making for a very comfortable stay. Dinner featured many ingredients from Mie Prefecture and the Kumano area, and the sashimi was delicious. The staff were kind, and we appreciated having a laundry room as well as discounts on souvenirs.

I made a Reservation to unwind before the Obon holidays. I enjoyed a luxurious, unhurried stay—soaking in the in-room Onsen and doing nothing while gazing out at the forest. I’d love to visit again in another season.

Toba Grand Hotel To the General Manager and all staff, Once again, thank you very much for providing such high-quality, safe, and consistently excellent service—along with a truly wonderful time and heartfelt hospitality. The thoughtfully prepared cuisine was astonishingly delicious, and my wife and I enjoyed a lovely trip that left us genuinely satisfied. Each time we encountered your warm smiles and refined service, we felt deeply happy, thinking, “We’re so glad we stayed here.” I was truly moved—this is indeed a “happiness-producing Hotel” that brings smiles to guest after guest. What makes your Hotel so outstanding is your challenging spirit: never resting on what you already have, but always striving to create new moments of inspiration. As a devoted fan of Toba Grand Hotel—and as “Captain Donguri”—please allow me to share a few ideas with affection: 1) Extend lounge hours (until 11:00 p.m.) Spending time in that sophisticated lounge atmosphere is exceptional. If guests could enjoy complimentary drinks until 11:00 p.m., the evening would become an even more special memory. 2) Revitalize the retro game arcade & festival-style corner If an energetic “festival corner” were added to that nostalgic, welcoming arcade area, it would surely become a signature spot where adults and children alike can have fun across generations. 3) Seasonal limited-time “all-you-can-eat fruit” buffet feature For example, “all-you-can-eat strawberries” in early spring or “all-you-can-eat melon” in summer—having seasonal highlight events at the buffet would help attract repeat guests year-round and generate even more buzz. Of course, I fully understand that the working environment for your staff and operational considerations must come first. With that in mind, I would be grateful if you could keep these ideas in mind simply as one fan’s dream of what would be wonderful if it could be realized. With Toba Grand Hotel’s potential—and the passion of your staff—I truly believe you will continue to be the overwhelming No. 1 Hotel in the region without question. From here on as well, let us guests join hands with the General Manager and all staff to make this wonderful Hotel shine even brighter together.

It was evident that great care went into their preparation, with charming presentation and delightful flavors making each meal enjoyable. Spending time on our room's balcony watching sunsets or sunrises while sipping beer or freshly brewed coffee—even under cloudy skies—was truly

At dinner, the proprietress came to speak with us, and when we mentioned our 30th wedding anniversary, she gave us a wonderful handwritten gift that truly moved us. We were so happy. We have it proudly displayed at home. The unexpected present became a very special memory.\nThe views from the Room and the dining area were exceptional as well.\nAt breakfast, we also had the chance to chat with a staff member from our hometown. We were touched by everyone’s kindness and thoughtfulness.\nIt was a truly wonderful Accommodation. Thank you very much. We hope to visit again someday.

We stayed here as a couple to celebrate my wife’s birthday. Both dinner and breakfast were delicious. The Onsen was wonderful. Thank you for the complimentary champagne service at dinner.

We were planning an Onsen trip to celebrate my mother, and it was the first trip for three generations of our family. Since my mother cannot use the large public bath, we looked for a Room with a private open-air bath. Thanks to that, she was able to enjoy the Onsen. The bath in our Room was also fed by Onsen water, and she was very happy. We chose the standard kaiseki meal, but the portions were more than enough—so much that my sons had to give up at both dinner and breakfast. When I requested a cake for my mother’s 88th birthday celebration, they even prepared a red celebratory vest (chanchanko) for her as well, and we truly appreciated their thoughtfulness. The building was clean. The large public bath was small but spotless, and we were very satisfied. In the lobby there was a local sake tasting service, and in the morning there was also coffee service—everything felt very well provided. Our whole family was extremely satisfied. All of the staff were kind, and we had a comfortable stay. It became a wonderful celebratory trip. Thank you very much.

We stayed here with four adults—my parents and us as a couple. This was our second visit, and we were able to relax thanks to the seasonal cuisine and wide selection of drinks. Since everyone has different preferences, the all-inclusive plan made it easy for all of us to enjoy both the meals and the baths, making it a truly wonderful trip.

We used the round-trip shuttle bus from Kashikojima. Everyone at the front desk and in the dining area was kind, which made our stay very pleasant. There was a wide variety of dishes, and everything was delicious. In the playroom, we could enjoy board games and table tennis, so our grandchildren didn’t get bored while waiting for the return bus. Both the building and the Facility felt a bit old, but it gave us the impression that everything was thoroughly cleaned. The nearby sea at Jirokuro Coast is famous for its beautiful waters. Next time, I’d like to invite friends and enjoy a relaxing resort trip here. There were many clouds, so we couldn’t see the stars or moon clearly during nighttime stargazing. I’ll look forward to that next time as well.

We stayed in the Yunagi Room this time! The Room was beautiful and spotless, with a great sense of cleanliness. It also had a private bath, and the view was amazing! Meals were served in a private dining room, featuring sea bream, abalone, spiny lobster, and Matsusaka beef—far too luxurious for me—and we enjoyed a delicious and wonderful time. The hospitality from the experienced attendant during meals was truly outstanding. The front desk staff were also flexible and made our stay very comfortable. Thank you very much.

I thoroughly enjoyed the all-inclusive experience. The meals, drinks, and snacks were all delicious, and the breakfast staff's efficient service was especially impressive. Unfortunately, it rained on the day of our arrival, so we couldn't see the sunset, but the next day was

The Shuttle Service driver was very kind and welcomed us with a smile, and also saw us off when we left, which felt very pleasant. We were able to relax and enjoy the entire Accommodation, the Onsen, and the meals, and we were satisfied overall. However, one of the highlights is probably the lounge, but the beer in the lounge server had run out, and even after we informed staff it wasn’t replenished promptly, which was disappointing. Other guests seemed disappointed as well. Since many guests use it during busy check-in times—and I think many people come specifically for the lounge—I would like to see some improvements from the Accommodation side, such as having one staff member stationed there during that time slot only, or if staffing is difficult, providing canned beer just for those hours.

Even when we arrived early 10 years ago on a family trip, they kindly let us use the pool. This time we stayed as a couple, and just like 10 years ago, all the staff were warm and welcoming, making our stay very comfortable. We would definitely like to stay here again. Thank you very much to the Taiwanese attendant who took such good care of us.

The room I stayed in felt outdated overall, and the three-piece unit bathroom was particularly small and inconvenient. However, everything else was clean and well-maintained. The view from the accommodation lived up to its reputation as a "scenic inn," offering stunning sunsets. A sandy beach is just a short walk away, making it ideal for swimming in summer. Guests can enjoy a private open-air bath once for free. There are two options: a cypress bath and a larger-than-usual tub bath; I recommend the tub bath for its size. Although the public bath lacked scenic views, I had it all to myself during my visit, allowing me to relax fully with plenty of space. The meals were exceptional both morning and evening—highly recommended for sashimi or seafood lovers! The spiny lobster sashimi was sweet and incredibly delicious. The next morning's spiny lobster miso soup had rich flavors from the broth and was equally delightful. The staff were friendly and welcoming, making this an accommodation I'd love to visit again!

The bath was very clean! I was surprised it wasn’t crowded even during Golden Week. The food was very delicious. Overall, I thought it was a very good Hotel.