코메노츠 역 × 고객 서비스 평가가 높은 호텔·료칸

Last year, my 101-year-old mother-in-law passed away, and I invited my elder sister and niece, who have been feeling a bit lonely since then, to stay here. We celebrated my sister's birthday during dinner with a toast, and the staff surprised us with a Happy Birthday song and cake. Seeing my sister's happy smile made me feel so glad I chose this Hotel. Although we couldn't see the sunset this time due to rain (unlike last time), we will definitely come back again!

Every few years I travel to Minamata, where my friend’s family lives, and I stay here each time. We came as a large group, but since we had faxed the arrival cards in advance, check-in was smooth. Some of our group are smokers, so this is an important point when choosing a Hotel. These days some Hotels provide smoking areas outside, but we prefer to relax in our Room, so having smoking Rooms available is greatly appreciated. It’s also nice that breakfast is included. We stayed for two nights this time as well; on the first day we left early in the morning for golf and couldn’t make it to breakfast time, which was disappointing, but on the second day we were able to enjoy it at a relaxed pace. We rented a car and used the parking lot—it was very affordable and really helpful. It rained and we borrowed umbrellas; even though we were a large group, they kindly lent us enough umbrellas for everyone, which we truly appreciated. The Room was clean and well organized, so we had a comfortable stay. It was also nice that there is a service benefit when you decline cleaning during a Multiple Night Stay. I’d like to stay here again when I visit Minamata.

The front desk staff’s exceptional thoughtfulness truly made us very happy. Thanks to the front desk staff, we had a wonderful time in Izumi City and throughout our trip to Kagoshima. They also told us about the Izumi City sightseeing coupons, which helped us enjoy an even better time. We would love to stay again. Thank you very much.

I think this Hotel is excellent in terms of service, rooms, and location. Given the low price, it may be unavoidable, but it would be perfect if only the breakfast could be improved. How about cutting down the options and focusing on a standout breakfast—for example, just premium rice balls and miso soup, or only your signature soup with freshly baked bread? I can tell you are making a great effort.

A guesthouse we discovered after changing our travel plans. A gentler, more comforting time than we imagined. From the spotless Room, you can enjoy a panoramic view all to yourself. A body-pleasing steamed breakfast and lemongrass tea—an unforgettable, luxurious moment awaits you here. This is a place best experienced rather than described. We’ll be back. The signboard cat, Raby, and the warm-hearted staff. We’ll cherish this moving experience and do our best to value each day.

I stayed again because it was great value and very convenient last time. What disappointed me this time was that there were spider webs around the outside of the entrance, and the bathroom sink drained poorly. Since I really like this Hotel, I’m mentioning it honestly.

It was an accommodation beyond expectations. A luxurious space with the exclusivity of one group per day and a whole building rental, featuring a spacious room enhanced by exposed beam ceilings, and surrounded by Japanese-modern furniture, lighting, and decor. Both dinner and breakfast were not only delicious in taste but also visually stunning. We enjoyed these refined dishes on a solid single-slab wooden table. I wonder how many times I said "delicious" or "beautiful." The conversation with the owner-chef, who has a unique background, was incredibly interesting and enjoyable. Yunotsuru Onsen won first place again this year in the Hidden Hot Springs & Famous Hot Springs category for the Kyushu-Okinawa area at the Onsen General Election 2025. The hot spring water at Tsurunoya felt like a silky beauty serum that women would love. Moreover, it is luxuriously offered as free-flowing natural hot spring water in a cypress bathtub for you to enjoy. Additionally, guests can also bathe for free at nearby partnered accommodations' onsens—a delightful perk for onsen enthusiasts. Without TVs or clocks to distract you from daily life’s hustle and bustle, this stay offered an extraordinary escape into tranquility—making it an incredibly luxurious two-day-one-night experience in every sense. I hope to visit again soon!

We stayed here as two couples in our 70s. The Room and Facility were very clean and well maintained. The service was also good, but the Onsen was especially wonderful. The water was excellent, and we enjoyed it many times. We would love to stay again.

When I entered the Room and turned on the air conditioner, air was blowing, but it never got cool. I thought it was hot, but I eventually fell asleep.\nHowever, I woke up many times. After having breakfast in the morning, I told a female front desk staff member that the air conditioner wasn’t working. There were less than three hours until check-out, but she moved me to another Room, which I really appreciated.