미나라역 × 고객 서비스 평가가 높은 호텔·료칸

When I mentioned in advance that we would be staying to celebrate a birthday, they prepared balloons and a congratulatory message in our Room, which truly moved us. They also kindly offered complimentary use of the private bath, so we were able to enjoy a very relaxing bathing time. We were also happy to receive a dessert plate at dinner. For the children, there was a fireworks set, a cute amenities set, gifts for answering quiz questions, and festival-style activities such as target shooting and string-pulling games. There was also self-serve shaved ice where you could adjust the portion size yourself, which was great. At the pool, there were free self-serve rentals of float rings and water guns as well, so we had a lot of fun. There was so much to enjoy that our child was absolutely delighted. We chose the breakfast and dinner buffet options. At dinner there was a live kitchen with hand-rolled sushi and steak (I think), and everything was very delicious. The value for money felt unbelievably good. We went right when service started, so it was probably mostly Japanese guests at first and only moderately busy; however, it gradually became more crowded as more international guests arrived. I think going earlier is more comfortable. The sea bream and tuna sushi were outstanding, and there were also sashimi offerings separately—since we are a family that loves seafood, we really appreciated it. If I had to mention areas for improvement: There was dust under the beds in our Room. Our child playfully reached under the bed and came out covered in dust, which was disappointing. Also (though this may be unavoidable due to the layout), the pool is not connected directly to the large public bath area; you have to move through indoor corridors within the building. After using the pool you need to change clothes before heading to the public bath area, which felt inconvenient—especially for families with children who likely want to bathe after swimming. Because coin laundry is free (and perhaps due to seasonal demand), there can be long waits. A notice said that if someone’s laundry cycle has finished, other guests may move it into a basket—but guests who hadn’t read it seemed startled that someone had moved their items without permission. I understood because I saw the notice myself, but it still didn’t feel great; I wondered if there might be another solution. Since it’s summer and free of charge—and everyone wants to use it—it may simply be inevitable. Overall, we were very satisfied. The value for money was so good that it almost made me wonder if everything was really okay! Thank you very much!

We originally planned to stay for one night, but since the weather at our next destination didn’t look promising, we decided on a last-minute Multiple Night Stay here. Before staying here, we had been at the Grand Prince Hotel Hiroshima, and compared with that, this Hotel felt more family-friendly and enjoyable even with children. It’s a little away from the center of Dogo Onsen, but a free retro-style Shuttle Service bus runs regularly, so the distance hardly bothered us. There is a footbath at the Hotel entrance that you can enjoy anytime. In the evening, there was also a festival-style kids’ fair held next to the souvenir shop area, which delighted our child. The baths are divided between an indoor bath on the 3rd floor and an open-air bath on the 4th floor. Each has its own atmosphere, and it was great being able to enjoy both. The food was delicious and our whole family was very satisfied. The staff were courteous as well, so we could relax and feel comfortable throughout our stay. This last-minute Multiple Night Stay turned out to be absolutely the right choice. When we visit Dogo Onsen as a family again, we would definitely like to stay here again—certainly a repeat for us. The Dogo Prince Hotel character “Yutama Prince” greeted us at check-in and saw us off at check-out at the entrance. We hope he keeps up the great work!

This is a small hotel located in the suburbs of Matsuyama, but the Rooms are spacious, and having a private in-room Onsen bath in every Room is a great feature. Dinner seemed to be catered, but it was very delicious. It would be even better if the all-you-can-drink alcohol selection included a few more options, such as draft beer.

This was my third stay. It’s a bit away from Dogo Onsen and there isn’t much around, but the room comes with an open-air bath and is kept very clean. The elaborate meals were as delicious as ever, and breakfast offered a wide variety of dishes with generous portions. The staff were pleasant and attentive, and considering the price and level of service, it’s the best value among all the places I’ve stayed at so far.

I stayed here on my first solo trip around Shikoku. I only knew Ehime for its citrus and sea bream rice, but the dishes made with local ingredients served here were unbelievably delicious. They also noted where each ingredient was sourced, which made me want to explore more of Ehime. The Room was amazing with a reservoir view—an incredibly luxurious space. It got plenty of sun and was already very hot even at 5 a.m., so I didn’t spend much time relaxing on the terrace, but walking around the reservoir was very pleasant. I’d love to visit again in a different season.

The Room, bath, and bedding were all clean, and everything was comfortable—I was very satisfied. The large public bath also had many different types of baths, which I really enjoyed. The lukewarm bath felt great, the sauna was hot, and it helped me recover from fatigue. There were many great points, but the breakfast was especially delicious—I was truly impressed. The seasoning of each dish, the portion sizes, and the freshness were at a level you rarely come across. I’d love to have it again. Thank you to everyone in the kitchen and restaurant. When I visit Matsuyama again, I will definitely stay here. Thank you for taking such good care of me!

I previously stayed at “KKR Kyoto” and liked it very much, so this time I chose “KKR Dogo.” 1) About a 10-minute walk to Dogo Onsen. 2) Both breakfast and dinner were delicious and excellent. After all, one of the best parts of traveling is the food, and I was very satisfied. However, at breakfast I would have appreciated an explanation about getting refills of rice. Overall: five stars.

We were very satisfied with both the front desk and the restaurant service. Although we were told the restaurant was fully booked, they guided us to another table, and we were able to enjoy our meal at a relaxed pace. The sashimi was delicious and a pleasant surprise. Breakfast also featured many sea bream dishes, and both the presentation and seasoning were excellent. The staff were very courteous as well. The bath was spacious, which surprised us. We also enjoyed relaxing in the post-bath lounge area.

A facility combining a bathing complex with Accommodation. Stay in a Room with an open-air Onsen bath and sauna, facing the mountains rather than the road. The bath water is silky and lotion-like, with a perfect temperature that pairs wonderfully with the sauna. The washing area is spacious, and the Room is long and narrow. The large public bath also offers plenty to enjoy: a pot bath, open-air Onsen bath, a reclining bath with about 1 cm of water depth, a carbonated bath, a groundwater (?) bath, an indoor electric bath, and a sauna—ideal for Onsen lovers. Conveniently located about a 3-minute walk from the station.

We stayed as a family of five. The Room was spacious, and we were able to relax. There was also a Shuttle Service for sightseeing, which made our trip very worthwhile. We enjoyed the buffet, and everything was delicious. The Hotel staff were also very helpful. We would like to visit again with our family.

This was my first time staying at this type of Hotel. The Room size was more than adequate. I had no particular complaints about the Facility. I like to relax by soaking in the bathtub, and the tub was large enough to stretch out, which was great. If I had to mention one thing, the toilet exhaust fan is noisy, so I think replacing it would leave a better impression. Also, it seems I could have bought drinks by asking at the front desk, but having a vending machine would be more convenient. In this area, there aren’t many Hotels at a price that matches the demand for simply staying cheaply, so I would like to use it again.

I heard from an acquaintance that this is the best game meat Stays in Shikoku, and I was looking forward to visiting. Both dinner and breakfast were delicious, and even my usually light-eating companion had seconds. The experience of eating duck hot pot by the hearth and having freshly laid eggs for breakfast was something you can't easily find at other Stays, and I was truly satisfied with the price, wondering if it was really okay to stay at such a price!

We stayed for one night and two days as a family with our small dog. The Komamune accommodation offers a relaxing bedroom (grinding the provided coffee beans yourself is pure bliss!), a dining area for enjoyment (even though it rained slightly, the covered space was no issue, equipped with air conditioning and large windows offering stunning city and sky night views!), a sauna space, and separate toilet & bathroom facilities (the bath allowed for quiet relaxation without hearing family or surrounding noises. However, the dim lighting at the sink might make makeup application challenging for women). Due to allergies, we opted out of meals and rented a grill instead. The staff promptly assisted whenever contacted during its use—truly impressive service! While the microwave was located at the front desk, which made heating frozen food slightly inconvenient, any inquiries were met with immediate responses from their outstanding staff. Sitting on chairs in the garden while watching our dog explore, breathing in fresh air, reading books or enjoying drinks—it was an elegant and beautifully clean space filled with thoughtful design. This accommodation allowed each of us to spend time freely without being bound by schedules—a place where both body and mind were truly fulfilled.

The meals were excellent. It was a shame there was no refrigerator or safe.

I booked without realizing it was an unmanned property, but they responded promptly via security cameras and provided excellent support.