이타카노역 × 고객 서비스 평가가 높은 호텔·료칸

Thank you very much for your hospitality. This was my second stay, and since my previous visit was so enjoyable, I chose this Hotel again without hesitation. The Facilities were excellent, and the meals were delicious. I would love to stay here again.

It was clean and close to the station, and there were plenty of places to eat nearby, so I had no worries. The large public bath was also spacious enough that you wouldn’t expect it from a capsule Hotel. I’d like to stay again.

If you can find Shin-Osaka’s East Exit, it’s just a 1-minute walk away and great value for money. The building and Facility are old, but everything was well cleaned, and the Room was spacious and comfortable. Everything you need for your stay is provided, so there were no inconveniences, and there’s a convenience store next door—more than enough.

We stayed here on my mother’s 88th birthday during a trip to celebrate her milestone. When I requested a cake in advance, they prepared a wonderful birthday plate, and the staff showed such thoughtful care to make it a surprise. It became a truly special day for both my mother and me. The food was delicious, and dinner was so plentiful we couldn’t finish it all. The breakfast buffet was just as the Reviews said—there was an amazing variety, and it made us excited from the morning. It was also fun just looking at all the little pig decorations throughout the Hotel. I’ll definitely stay here again when I visit Shin-Otsuka. Thank you very much.

The breakfast was very delicious.

The Room was spacious and clean, and the eco-friendly initiatives were thoughtfully implemented—just the right balance without being overdone—so I had a very comfortable stay with no inconvenience. The breakfast was delicious, but it was disappointing to find a large piece of trash on the floor by my seat. Still, it was a Hotel I would like to stay at again when visiting Osaka.

While the Hotel is undeniably old, the quality is very satisfying.

Not only is the Facility new, but it’s also impeccably clean, close to the station, and reasonably priced. There’s a convenience store on the first floor, and they will store your luggage free of charge before check-in and after check-out. Looking at the details: a large TV, a large mirror, a spacious shower room with strong water pressure, an in-room safe, deodorizing spray, a suitcase rack, and stylish chairs that are comfortable to sit on. If I had to mention anything: the refrigerator is small and doesn’t get very cold, and the toilet bowl is on the smaller side. Overall, it’s almost too good—there aren’t many Business Hotels like this.

The Accommodation was very clean, and I had a comfortable, stress-free stay. It would be even better if disposable indoor slippers were provided. Since the Accommodation accepts group stays such as high school baseball teams, you may need to adjust meal times accordingly.

It was truly just a short walk from Shin-Osaka Station’s East Exit. There is also a large public bath, which is great when traveling with friends since you don’t have to wait your turn. However, it does get crowded at night. The changing area isn’t very spacious either, so if you can go earlier, make the bath a priority!

Thank you for your hospitality. The property is close to Shin-Osaka Station, reasonably priced, and I was very satisfied. I will use it again the next time I visit Osaka. Thank you in advance.

I stayed for two nights. The front desk staff were cheerful and spoke clearly. The amenities are minimal, but they provide tea, a comb, and other basics. The Room was more spacious than I expected, and I had a comfortable stay. I was happy that the TV was large. Considering that breakfast is free, I have no complaints. There is only one side dish (kinpira burdock), but they also provide furikake seasoning. If they offered raw eggs instead of boiled eggs, I could have made rice with egg. There were two types of bread, which was nice. I also appreciated the apple juice and hope they keep offering it. It might be even better if they provided dried wakame seaweed next to the miso soup. Since it’s free, I’m satisfied as it is. The Hotel is fairly close to the station, and there are convenience stores and restaurants nearby, so it’s very convenient. I would like to stay again.

Although the property is old, it is well cleaned and comfortable. The Wi‑Fi connection is unreliable, and it is inconvenient that it does not work at all in the early morning.

The parking space was a bit hard to find, but when I called in advance, the counter staff kindly prepared a map for me. There is space for about two cars behind the building. Since there are many one-way streets in the area, having the map was very helpful. The staff were all very friendly and accommodating. Even though we had small children with us, they treated us with kindness. As this Hotel has an Onsen, it was great to have a spacious bath where our kids could enjoy themselves instead of using the smaller bathroom in our Room. However, the curtain in the bathroom seemed to let water through from the shower, and when stepping out of the tub, we found that our bath mat towel was soaking wet. This happened not only to me but also to my family members, so I think there might be an issue with the curtain design. For meals, they served Osaka's specialty takoyaki (octopus balls), which allowed us to enjoy some local cuisine—a nice touch! While there were enough seats available overall, it was somewhat challenging for families like ours to secure seats together. The station and convenience stores are within walking distance, so we had no trouble during our stay. The staff were approachable and made casual conversation with us throughout our visit—it made for a very pleasant stay! I would love to stay here again if given another opportunity! Thank you so much for your hospitality during this time!

I needed to stay overnight with my son on short notice, so I looked for a twin room. It was No Meals Included, but we were more than satisfied. The bathroom is a unit bath, but it’s a newer type and slightly more spacious. There are convenience stores and AEON right in front of the property. There are several nearby parking lots, with a maximum fee of 600 yen. The staff were also kind.

I felt the Facility was more than adequate. The amenities, Room cleanliness, and service were all fine with no particular issues. Since I was on the 11th floor, I was lucky to enjoy an open view from the window. There were two elevators, but they didn’t seem to be coordinated; several times, after pressing the button, the elevator on the opposite side passed my floor first. That was disappointing.

This was my first stay, but the location was great, the price was reasonable, and the Room was clean. If I had to mention one thing, the Room air conditioning did not work very well.

I’ve stayed here many times. I haven’t had any particularly bad experiences (sorry if that sounds a bit condescending) or anything unpleasant. It may vary by Room, but mine had a microwave (very handy) and a washing machine (it seems detergent is sold at the front desk). It was a loft-style Room with the ladder removed. (It didn’t feel run-down.) The Hotel’s design and layout are like the Rooms are arranged in a spiral, with a mysterious open atrium-like display space in the center—maybe they once planned to make it into a disco…? The building’s structure is unusual (in a good way). For meals, there’s a supermarket right across the street, and there are bento shops along the road, so it’s easy to heat up boxed meals in the microwave. I was able to relax normally. Thank you very much.

The service was courteous, the Facility was new, and it offered great value for the price. The vending machine selection is a matter of preference, but it would be even better if you could stock at least one type of sports drink (for hangover prevention).

I stayed here for three days while attending Summer Sonic. It’s about a 10-minute walk to Shojaku Station, and the access is excellent with an easy transfer to the monorail at Minami-Ibaraki Station. After returning to the Hotel, the large public bath helped soothe my fatigue. Since there are no Hotels around Expo Commemoration Park, I highly recommend it.