니시야마구치역 × 만족도 평가가 높은 호텔·료칸

We stayed here to celebrate my father’s 90th birthday. Unfortunately, it rained so we couldn’t enjoy a terrace barbecue or stargazing, but the staff’s thoughtful hospitality, the impeccably clean room, and the delicious, beautifully presented, generous meals made our stay wonderful—my 83-year-old mother was especially pleased. The sauna floor didn’t warm up very well, which was a bit disappointing, but everything else was excellent. If we have the chance, we would love to stay again. Thank you very much.

The breakfast was delicious. Our Room was on the second floor, and the large public baths were on the first and second floors, so they were very close and we enjoyed them both morning and night. We often stay at Route Inn in various locations. We appreciate that the price matches the service.

Everything exceeded my expectations—I was truly impressed. The welcome coffee was delicious. The ice cream after the bath was great, and they also offered complimentary late-night noodles. (I’d eaten a big dinner so I couldn’t try them—too bad.) The bath was spacious and relaxing, and the amenities were well stocked. Breakfast had plenty of premium ingredients and felt very luxurious. Next time, I’ll visit during the colder season.

It was a late check-in as I only used it mostly for sleeping. Although the room was small, there were drink bar services and breakfast included, making it very cost-effective!

I come to Wakayama once a month and stay here each time. This time, the front desk was extremely helpful, and I really appreciated it—thank you to the front desk staff. Also, when I write my requests on the in-room questionnaire, they are sometimes fulfilled later on. I’m very grateful. I also like the Facilities, such as the large parking lot, public bath, and breakfast service.

We stayed for two nights and three days, and everything was absolutely satisfying. The service, facilities, room, and meals were all perfect. Thank you very much. The thoughtful touches—such as the fixed acrylic shower handle in the room and the carton-pack mineral water—were especially impressive.

This was a wonderfully rustic Onsen that Onsen lovers will adore. The naturally gushing spring water flows abundantly, and you can truly feel the power of nature. It also gets very lively with day-trip visitors. We stayed with the conger eel (hamo) course, and what surprised us most—given the simple exterior—was how outstanding the cuisine was. It was like a high-end kaiseki meal: beautifully presented, with seasonal touches so refined it almost felt too beautiful to eat. The soup course even featured delicate dew-like droplets, and as we enjoyed an authentic kaiseki course, we were warmed by the chefs’ heartfelt hospitality. It was our first time having an all-hamo menu from start to finish in so many different preparations! Even delicacies like liver and swim bladder were included—proof of exceptional freshness. The hot pot ingredients featured white vegetables and tofu chosen to match the hamo’s translucent look; even that alone felt like early summer had arrived, and it was subtly garnished with fresh green maple leaves misted lightly for a dewy finish. We were truly moved. Our whole family agreed there’s no more luxurious hamo course than this. With spring quality worthy of being called a hidden hot spring and cuisine that delights both the eyes and palate, it felt incredibly indulgent—and we’re grateful it’s so close to Osaka. The staff were wonderful, and the Accommodation was impeccably clean throughout. This was the most impressive stay we’ve had in recent years!

Although it is close to the station, I was not bothered by train noise. I was looking for a Hotel with a large public bath, so I stayed here. I could relax in the spacious bath, and both the showers and hair dryers were ReFa, which felt very luxurious. At the breakfast buffet, I was able to enjoy Wakayama specialties such as Nanko ume plums and shirasu, making for a wonderful stay.

The front desk staff were exceptionally helpful and welcoming.

The building is old, but it feels like it has been renovated as much as possible. The elevator is old, but the Room feels nice. The toilet is modern, and the bath is separate and spacious—great for relaxing. The water pressure is low, about two-thirds of what I have at home. For parking, you can choose either JPY 1,000 with free in-and-out access, or the JPY 900 lot across the street with a 24-hour lock-in system. I appreciated how the front desk staff tried their best to be kind, so I also made sure to use the Room as neatly as possible. As for the large public bath... well... yeah (lol).

My wife and I stayed here together. For the past five years or so, we’ve been traveling out of the prefecture about once every month or two. We’re not the type to spend a lot on where we stay. New chain Hotels aren’t bad, but sometimes the cleaning isn’t thorough or the service feels a bit careless. This time, I thought it might be nice to stay at a slightly older Hotel, so we chose Business Hotel Katsuya. The Room (Japanese-style with a unit bath) and the shared bathhouse are a bit dated, but they are very well maintained, so we had a comfortable stay. The staff were courteous, and breakfast was delicious Japanese food (rice, salted grilled salmon, ham and salad, pickles, seasoned nori seaweed, egg tofu, small side dish with vinegar dressing, and miso soup). Coffee was also included as self-service, which we appreciated. Thanks to that, we were able to start the next morning feeling refreshed and enjoy sightseeing all day. I’d like to stay here again when traveling to Wakayama.

Although breakfast is not normally provided, at check-in we received two sweet buns, a carton of milk, a boiled egg, and salt. In addition, from 7:00 a.m., you can try an onigiri service on a trial basis—said to be exceptionally delicious (they make it fresh and fill it with your choice of ingredients).

As the Facility is old, it was difficult to adjust the shower temperature in the bathroom, and sometimes the bidet toilet did not provide warm water. However, the Room was clean and the meals were delicious. The accommodation cost was reasonable, and I am satisfied.

The Room was spacious, and having a tatami Room was very helpful since we had a crawling baby. There was no elevator, but there was a freight elevator, so they carried our luggage up to the upper floor for us. The entire Hotel smelled of cigarette smoke, so I’m deducting one star.

I stayed here on a business trip. The Facility feels a bit dated, but I had no problems during my stay. I would like to stay here again.