미나토모토마치역 × 최고급 침구로 완성한 숙면 보장 숙소온천・목욕 평가가 높은호텔·료칸 - 2페이지

Thanks to the excellent location and kind staff, we had a comfortable stay. The Facility was well equipped, and the curry was very delicious. Although the Room felt a bit small, our overall satisfaction was so high that it didn’t bother us at all, and it became a wonderful memory.

I stayed here when visiting Kobe for a concert at GLION Arena. It was very convenient and close to Sannomiya. The Hotel staff were very welcoming and left a great impression. I was able to refill drinking water for free, which helped me avoid heatstroke in the scorching Kobe heat.

It was close to the station and Nankinmachi, and because it faces a wide street, I felt safe even at night. The Room was compact and clean. The guest-only lounge was so well equipped that I wondered if it was really free. We stayed as a group this time, so having a space where we could gather and chat was very helpful. If I had to mention one thing, I would like a shower cap to be provided in the Room. I only noticed after getting ready for a bath, and I hesitated to go all the way to the front desk to pick one up. Advice for future guests: If your vehicle is tall, please be aware that there is no nearby parking available for high-clearance vehicles.

The location is convenient for getting anywhere, and the front desk staff were very kind and helpful. This was my second stay, and I would like to stay here again when I visit Kobe.

The Comfort Twin West Room was spacious, with refined interiors and a great view, making for a very satisfying stay. We booked a breakfast-only Plan, but the buffet was delicious, including their signature freshly grilled patty burgers and French toast. A fond memory is going with my niece again and again to make the monthly-flavor soft-serve ice cream. My mother liked it so much that she said she would like to stay here every month as a way to unwind. We made wonderful family memories. We were extremely satisfied and would love to stay again.

We stayed in a Room with a semi-open-air bath. It was very clean and stylish. The bath was incredibly relaxing, and since there was also a sauna in the Room, I got to try a sauna for the first time in my life. The cute little duck we could take home was also adorable. All of the staff were truly polite and kind, which really impressed us. Thank you very much. We would love to stay again when we travel to Kobe!

The Room was clean and felt more spacious than it looked in the photos. Both the property and the Room were stylish, and having a foldable makeup mirror in the Room was very helpful. Everything was well maintained and spotless. All of the housekeeping staff we passed in the hallway greeted us, which created a very pleasant atmosphere. I wish we had used the café as well, so I’d like to do so on our next stay.

It’s a very convenient location, close to Kobe Station and within walking distance of Mosaic and other attractions. I have stayed here every year since it was Crown Palace. In the past, the in-room facilities felt a bit outdated, and I was especially concerned about the plumbing. This time, with the change in management, the facilities have been renewed and I was able to stay comfortably. I usually choose a Plan that includes breakfast, but this time I also had dinner once at the on-site restaurant. Since it has only been about six months since the management change, they seemed short-staffed, and the service felt somewhat lacking. We had dinner as a group of 10, but they said they couldn’t prepare course menus for everyone, so we ordered à la carte instead. The food was very delicious. Breakfast on both mornings was a buffet at the same restaurant, but I felt the selection was slightly limited. The omelet made by the chef was excellent. I would like to stay again next time as well, so I hope to see further improvements going forward.

I stayed here when attending a concert at GLION ARENA KOBE. It’s conveniently located between Sannomiya Station and the arena, making it easy to get around. The front desk is on the second floor, and I couldn’t find the entrance at first, so I entered from the parking area. The parking staff and someone I passed in the corridor kindly guided me, which I really appreciated. Everyone at the front desk was also very helpful. It unexpectedly started raining, and they called a taxi for me as well, handling everything pleasantly. They can store your luggage too. I’d like to stay here again next time I’m in Kobe. Thank you very much.

This time I used the municipal subway, and the Hotel was very convenient as it is located just outside the exit. There are also restaurants and convenience stores nearby, so I had no trouble finding anything I needed. Considering the price, it was understandable, but I was disappointed that there were no women’s amenities such as makeup remover, and I felt that the bathroom and toilet were small.

This is my third stay here. Once a year when I visit Kobe, I stay with my grandchild. My 15-year-old grandchild really loves it and always says, “I want to stay at the same Hotel again this year!” Drinks and shampoo are available in front of the front desk, which also seems to be one of the highlights. Breakfast offers a great variety and is very delicious. My grandchild ate a lot from the morning. The staff’s service with warm smiles (especially the male staff) was wonderful. The front desk staff were also very pleasant, and I was able to check in and check out comfortably. The bed and pillows were comfortable, and there was also an air purifier, so I could sleep peacefully and feel refreshed. The Room was clean and well maintained, so we had a very comfortable stay. Thank you very much for your hospitality.

The website says it is a 5-minute walk from the “West Exit” of JR Sannomiya Station, but Sannomiya has many lines and can be confusing for first-time visitors. I was traveling via JR, and I think it may be easier to exit from the JR Central Exit, go out to Ikuta Shinmichi, and head toward Motomachi (this is the route I used between the station and the Hotel afterward). The JR Sannomiya West Exit is hard to find unless you go down from the platform, and getting to the Hotel through the complex area under the tracks was difficult to follow even with a map app. The Hotel staff were very kind and made my stay comfortable. The coffee service was much appreciated.

Satisfied with everything except the room size. It was just a bit small.

The front desk staff were very courteous, and I had a pleasant stay from start to finish. The amenities selection was extensive, which I appreciated, and the Room was clean and felt fresh—the moment I entered, it smelled wonderful and was very comfortable. At breakfast, the Hotel staff recommended dishes to try, which made the meal even more enjoyable. Also, being able to check out smoothly without stopping by the front desk was convenient and much appreciated.

I had no issues during my stay.