미나토모토마치역 × 최고급 침구로 완성한 숙면 보장 숙소온천・목욕 평가가 높은호텔·료칸

It was my first stay in a while, and this time I booked a Multiple Night Stay. The Grace Suite Room was wonderful—spacious and comfortable. There were some issues at check-in with how our luggage was handled, but overall we were very satisfied. We also enjoyed dinner again at the teppanyaki restaurant “Shin,” where the chef who has been taking care of us for nearly 10 years made it a truly enjoyable evening. When we come to Kobe, we will stay with you again. Thank you to all the staff.

This is my favorite Hotel, and I have stayed here many times. This time, I accidentally forgot to make a request in advance, but the staff remembered the item I had asked to borrow before and had it properly prepared at check-in. I was truly happy with their thoughtfulness in remembering me, and I was deeply impressed by the warm hospitality of everyone at the Hotel. No matter how many times I visit, I can always relax and feel at ease—this is a very special Hotel for me. I would love to stay here again in the future. Thank you as always.

Whenever I travel to Kobe on business, I always stay here. As a small suggestion to make the stay even more comfortable, I noticed a little dust in the elevator and near the bottom of the guest room door, so I would appreciate it if you could check these areas during cleaning. I am very satisfied with the staff’s polite service and responses, as well as the large public bath. I always enjoy a pleasant stay here. I would definitely like to stay here again on my next business trip to Kobe. Thank you for your continued support.

I stayed here for the first time for my once-a-year baseball game at Hotto Motto Field Kobe. Usually, I check in, head to the stadium, and come back to the Hotel late at night. This time, unfortunately, the game was canceled due to rain and I was very disappointed—but choosing to stay here turned out to be absolutely the right decision. There was so much to enjoy from the 7th to the 18th floors. The staff were also excellent, and I was satisfied with everything.

Thank you very much for your hospitality the other day; we had a very comfortable stay. Thank you for preparing a congratulatory card in the Room to celebrate my child’s acceptance. It was an unexpected surprise, and they were truly delighted and still have it proudly displayed. With sincere appreciation for your thoughtful kindness, we are considering visiting again at the end of the fiscal year. We look forward to staying with you again.

Three of us stayed one night in a triple room to enjoy a live show with friends. In addition to the three beds, there was a sofa where all three of us could sit and relax. The room was very well equipped, with a refrigerator, microwave, cutlery, and other tableware—everything we needed. We also enjoyed watching on the large projector screen and had a great time together. The location was convenient too, so we were able to take a morning walk and comfortably enjoy sightseeing, shopping in town, and lunch in Nankinmachi (Chinatown). Thank you very much.

We stayed overnight to celebrate our grandchild’s birthday. The Room was thoroughly cleaned, and the bathroom—especially the shower curtain—was spotless, making our stay very comfortable. Breakfast lived up to its reputation, with a wide variety of dishes you don’t see at other hotels. They also used vegetables grown locally in Kobe, which was a big plus. And the juices—these days many places use machines, but not here. There were many drink options, and since I couldn’t resist, I tried small amounts of several kinds. There were also plenty of side dishes, and I ended up eating too much. The staff’s thoughtful hospitality was wonderful as well, and we would love to stay here again.

I was visiting Kobe and looking for a reasonably priced place to stay when I found this Accommodation. The spa and sauna—especially the Finland-certified sauna—were excellent. The food was delicious, and I really enjoyed the relaxing atmosphere. I’ve stayed here more than once, and I’ll continue to use it whenever I go to Sannomiya, or even when I visit Kyoto. It’s a favorite of mine.

In an elegant, tranquil atmosphere, we were able to enjoy a truly refined stay. Famed for having “the best breakfast in the world,” my wife had long said she wanted to visit someday. From the moment we stepped into the Hotel—perfectly suited to Kobe Kitano—she was moved by its distinctly international ambiance. The next morning, we enjoyed breakfast. The colorful vegetable juices lined up before us, seasonal fruit, breads and financiers, handmade butter and confiture—everything felt light and nourishing, and it was clear how carefully each item had been prepared. I’m not someone who can speak in detail about cuisine, but there were moments that made me think, “As expected.” The Hotel staff also treated us with great courtesy throughout our stay. When my wife returned to the Room after finishing her meal and accidentally bumped into a staff member coming out of the staff room through the door, they not only showed thoughtful concern at that moment but also spoke to us again at checkout—and even a manager offered kind words as well. We assumed they wouldn’t know who we were by name, yet they had clearly looked into it and communicated internally; I was genuinely impressed by their coordination. On top of that, we left something behind in the Room and received a call on our mobile phone so we could come back to retrieve it. Thank you very much for taking care of us in every way. Although described as an auberge, I believe this is a wonderful Hotel offering truly first-class hospitality. We hope you will continue providing such refined moments for your guests in the future.

This was my first stay here. Because it’s a little away from the busy area, the surroundings were quiet. Still, it was very convenient—about a 5-minute walk to Sannomiya Station. Arriving by car was a bit confusing due to one-way streets (haha). The Hotel parking lot was full, but I was able to park at a nearby flat parking lot right away, which was also convenient. The Hotel and its Facility were very clean. The Room was clean as well. Two things stood out: there was heavy limescale around the sink overflow, and since it’s right in sight, it felt disappointing. When I tried rubbing it lightly, it came off easily (haha), so I hope this can be addressed. The other issue was that when I lifted the bed runner, I found several short white hairs. Hair is surprisingly noticeable, and I think many guests would be concerned too—not just me. This Hotel also has a large public bath. Since I went for a morning run, being able to use the bath afterward felt great. One more thing: the Room TV shows how crowded the public bath is supposed to be, but in the morning it displayed “crowded.” I hesitated but decided to go anyway—and no one was there. It didn’t seem to be real-time information. I’ve mentioned several points, but overall I think this is a very good Hotel. If I visit Kobe again, I’d like to stay here again.

I stayed here on a business trip. Check-in was smooth, and the staff were courteous, so I felt comfortable throughout my stay. The Room was clean and well maintained, and I had a pleasant stay. The location was convenient with easy access to nearby areas, which was very helpful. The property was quiet, and I was able to rest well. I would like to stay again if I have the opportunity. Thank you very much.

The check-in time was during the dark hours, but the area was well-lit and had pedestrians, making it safe to walk. There is a convenience store next door, so you can shop even after placing your luggage in your Room. I would like to use this place again next time.

The bathroom and toilet were separate, and the view of Kobe’s downtown from the bath made it feel like a semi-open-air bath—it was truly wonderful! There was no noise at all, so it was very quiet and I could relax comfortably. Breakfast was on the top floor with an amazing view, and I felt great lounging on the stylish sofas! The Chinese rice porridge was delicious, and I was happy there were lots of side dishes to go with it. Having roast beef in the morning also felt luxurious—absolutely fantastic. With direct access from the station and an affordable supermarket right below the Hotel, everything was convenient and comfortable.

I stay here for about three nights around the same time every year, and the Hotel’s sincere hospitality never changes. They respond quickly even to minor issues, and their courteous service remains a consistent highlight. The well-rounded breakfast is another constant, as is the afternoon drink service—I'm impressed that they maintain such a high level of hospitality. I sometimes read Reviews of other hotels saying, “It wasn’t like this before,” but this Hotel never leaves me with that kind of disappointment. Overall, you can really feel the quality of this Hotel. It has everything that makes me want to choose it again for my next stay in Kobe.

I often use this Hotel for day-use stays.\nTrue to its name, Spa Vintage, the Facility interiors are stylish and refined. The authentic sauna and cold plunge pool are also excellent, leaving both body and mind refreshed.\nI also love that they regularly offer löyly sessions.\nThe restaurant is highly recommended as well, with a superb location where you can enjoy Kobe’s night views.

I was shown to a Room larger than expected. Since I planned to work remotely in the Hotel, the large desk was a huge help! Also, I really enjoyed the complimentary tea, coffee, and black tea in the lobby. I also appreciated being able to borrow bath salts and a rubber duck. It was very comfortable, and I’d love to stay again if I have the chance. Thank you!

After seeing a YouTuber’s post about the same Accommodation in another prefecture, my spouse and I decided to stay here. After traveling and sightseeing, we were warmly welcomed at check-in. The Room was more spacious than expected, so we could truly relax. From 5:00 PM, we thoroughly enjoyed plenty of alcohol during happy hour along with snacks purchased separately. After having a late-night meal, we unwound in the large public bath. It helped us recover from our everyday fatigue. The only disappointment was that the women’s bath was smaller compared to the men’s, but this is an Accommodation that will be at the top of our list next time we stay in Kobe. We are planning to stay at the Kyoto Kiyomizu location next month.

Although this is a day-use stay, you can stay for a long time, so the price is comparable to an internet café, but it’s far more relaxing. It’s clean and quiet. The front desk can get crowded when check-in times overlap, but the Room is quiet and has calm interior decor, making it comfortable to spend time in. I will use it again when I need to focus on studying or work. Thank you very much.

Every year, I stay near Sannomiya, where the Port Liner station is, for a live show at the Portopia Hotel. The area around Sannomiya Station felt like a maze due to redevelopment, but this Hotel was in an easy-to-find location, which really helped. Since I have the Hotel app, I was able to use the self check-in machine as well, and everything went smoothly. Breakfast had a great reputation and met my expectations—there was a wide variety of dishes and it leaned more toward Japanese-style options. For me, it was perfect because I prefer not to have anything too heavy in the morning. The Akashiyaki was also delicious. There was just one disappointing thing. It wasn’t about the Hotel itself, but after midnight (past 12:00 a.m.), someone was running around in the hallway and repeatedly slamming doors. It was extremely inconsiderate, but there wasn’t much I could do since I couldn’t exactly confront them. Other than that, it was quiet and comfortable. I hope to stay again next time. To the staff who work late into the night—thank you for your hard work. Thank you very much.

It was conveniently located near Sannomiya Station, and being on the south side, the area around the Hotel was clean and pleasant. The Room was clean and comfortable. Amenities and service are streamlined—you pick up water yourself after check-in—but I felt that this simplicity helped keep the price reasonable. The bath was a typical in-room bath found in many hotels, but I appreciated receiving a bath additive.