미나토모토마치역 × 만족도 평가가 높은 호텔·료칸 - 3페이지

I stayed here on a business trip. Check-in was smooth, and the staff were courteous, so I felt comfortable throughout my stay. The Room was clean and well maintained, and I had a pleasant stay. The location was convenient with easy access to nearby areas, which was very helpful. The property was quiet, and I was able to rest well. I would like to stay again if I have the opportunity. Thank you very much.

It’s a very convenient location, close to Kobe Station and within walking distance of Mosaic and other attractions. I have stayed here every year since it was Crown Palace. In the past, the in-room facilities felt a bit outdated, and I was especially concerned about the plumbing. This time, with the change in management, the facilities have been renewed and I was able to stay comfortably. I usually choose a Plan that includes breakfast, but this time I also had dinner once at the on-site restaurant. Since it has only been about six months since the management change, they seemed short-staffed, and the service felt somewhat lacking. We had dinner as a group of 10, but they said they couldn’t prepare course menus for everyone, so we ordered à la carte instead. The food was very delicious. Breakfast on both mornings was a buffet at the same restaurant, but I felt the selection was slightly limited. The omelet made by the chef was excellent. I would like to stay again next time as well, so I hope to see further improvements going forward.

Thank you for letting us stay in a Room on the 31st floor with such a wonderful view. We arrived at the Hotel at night, and unfortunately it was rainy the next morning, but we were still able to enjoy a spectacular panoramic view of Kobe Port. Thank you for your thoughtful consideration.

The front desk staff were very courteous, and I had a pleasant stay from start to finish. The amenities selection was extensive, which I appreciated, and the Room was clean and felt fresh—the moment I entered, it smelled wonderful and was very comfortable. At breakfast, the Hotel staff recommended dishes to try, which made the meal even more enjoyable. Also, being able to check out smoothly without stopping by the front desk was convenient and much appreciated.

I used this Hotel for watching a game at Koshien and sightseeing around the city. Since it was an inexpensive Plan, I honestly didn’t have high expectations, but I was more than satisfied with the clean Room, courteous service, essential amenities, and a well-balanced breakfast. It was also very convenient to be able to go straight from the entrance to the lobby and then to my Room—something you can only get with a compact Hotel.

This was our first stay, and my husband was especially pleased with how spacious the Room was. There was plenty of space to store our luggage, and we were able to relax comfortably. It was also convenient that the washbasin area was separate rather than inside the unit bath. The bathroom and toilet were neither particularly good nor bad. The front desk staff were calm and pleasant. Breakfast was just the right amount. The Room key is an old-style key, and the building itself is undeniably dated, but if that doesn’t bother you, I think you can have a comfortable stay. It was very close to Motomachi Station, the shopping street, and Nankinmachi (Chinatown), making it easy to get around. This is a Hotel I would like to use again. Thank you very much.

We stayed as a family. The family-type room with a bed and sofa was spacious and comfortable, especially with small children. However, the water stains on the walls and floor of the bathroom were quite noticeable. Since we specifically chose a separate toilet and bath type instead of a unit bath, we had higher expectations for cleanliness, which was disappointing. Although we were curious about the restaurant, we didn’t use it this time but hope to try it when our children are older!

When I arrived and entered the Room, the air conditioning was already on, so it was pleasantly cool. It was quiet with no noise, and I slept soundly. The coffee in the lobby was delicious.

It was clean, quiet, and comfortable. However, it was disappointing that the bidet toilet seat was cold and did not warm up even after changing the settings. Also, having to register as a Hotel member to use the free Wi-Fi was inconvenient and gave me the impression they were trying to lock in new customers, which left a negative impression.

Satisfied with everything except the room size. It was just a bit small.

The cheapest price I could find lol

Conveniently located near the nearest station and easy to find. The Room was clean and comfortable. Thank you very much.

No issues with the service. Unique guesthouse experience. Unfortunately, I stayed on the coldest day of this winter's strongest cold wave, and no one came out. Even such days are part of the travel experience.

The Room and bathroom were clean and well-maintained! The bed was spacious, and the Room had plenty of space. I appreciated the free drinks available for an extended time with a variety of options. I would love to stay again.

I had no issues during my stay.

The Room was spacious and very comfortable, but when entering the Hotel, I had trouble because the nearby parking lot was full.