미나토모토마치역 × 만족도 평가가 높은 호텔·료칸

We stayed overnight to celebrate our grandchild’s birthday. The Room was thoroughly cleaned, and the bathroom—especially the shower curtain—was spotless, making our stay very comfortable. Breakfast lived up to its reputation, with a wide variety of dishes you don’t see at other hotels. They also used vegetables grown locally in Kobe, which was a big plus. And the juices—these days many places use machines, but not here. There were many drink options, and since I couldn’t resist, I tried small amounts of several kinds. There were also plenty of side dishes, and I ended up eating too much. The staff’s thoughtful hospitality was wonderful as well, and we would love to stay here again.

This is an excellent Hotel in every respect—Room cleanliness, staff hospitality, delicious meals, and amenities such as towels and slippers. The location is also great, and my daughter always looks forward to visiting the Familia flagship store. You won’t have any trouble finding dinner options nearby. It has become our regular Accommodation whenever we stay in Kobe.

The first Hotel in Japan to join Small Luxury Hotels of the World (SLH). The highest level of comfort! They promptly accommodated a sudden Room change and provided wonderfully courteous service. Thank you very much. The same attendant as last time assisted us again, and everyone was delighted with the consistently excellent service. The Hotel’s atmosphere and the staff are always polite and kind—truly outstanding! We will definitely stay again.

I stayed here because I wanted to relax on my own for my birthday. I booked a Port Tower-side double Room, and the view was great, so I was able to spend a peaceful time by myself. It was an early check-in, but thank you for accommodating me.

I stay here once or twice every year, and it is always a truly pleasant experience. The buffet meals are all delicious—there’s nothing that feels mediocre—and the baths are spacious and comfortable. Some of the bath facilities (such as the showers) feel a bit dated, but there are no issues with using them, and having towels freely available made my stay very comfortable. I would definitely like to visit again.

I was visiting Kobe and looking for a reasonably priced place to stay when I found this Accommodation. The spa and sauna—especially the Finland-certified sauna—were excellent. The food was delicious, and I really enjoyed the relaxing atmosphere. I’ve stayed here more than once, and I’ll continue to use it whenever I go to Sannomiya, or even when I visit Kyoto. It’s a favorite of mine.

I often stay here when visiting Kobe because it’s in a quiet area of Kitano, and the spacious layout makes it very relaxing. It takes about 12–13 minutes to get into the city, but it’s an easy walk downhill (though the uphill walk back is tough). There are also restaurants on site, and during my two-night stay I was able to enjoy both Japanese and Western cuisine.

This was my first stay here. Because it’s a little away from the busy area, the surroundings were quiet. Still, it was very convenient—about a 5-minute walk to Sannomiya Station. Arriving by car was a bit confusing due to one-way streets (haha). The Hotel parking lot was full, but I was able to park at a nearby flat parking lot right away, which was also convenient. The Hotel and its Facility were very clean. The Room was clean as well. Two things stood out: there was heavy limescale around the sink overflow, and since it’s right in sight, it felt disappointing. When I tried rubbing it lightly, it came off easily (haha), so I hope this can be addressed. The other issue was that when I lifted the bed runner, I found several short white hairs. Hair is surprisingly noticeable, and I think many guests would be concerned too—not just me. This Hotel also has a large public bath. Since I went for a morning run, being able to use the bath afterward felt great. One more thing: the Room TV shows how crowded the public bath is supposed to be, but in the morning it displayed “crowded.” I hesitated but decided to go anyway—and no one was there. It didn’t seem to be real-time information. I’ve mentioned several points, but overall I think this is a very good Hotel. If I visit Kobe again, I’d like to stay here again.

Access from the Hotel to various sightseeing spots was excellent, and with the Onsen it made for a truly fulfilling one-night trip. Ice cream after the bath Ramen at night Yakult after the morning bath Coffee before departure It’s a Hotel I can’t help but recommend to everyone.

The Room was spacious, thoroughly cleaned, and pleasantly spotless. It was great to be able to use the large public bath at the Hotel, and I appreciated that the in-room shower was a Mirable—it was a thoughtful touch. The front desk staff were polite, and their smiles were wonderful. Although it was a last-minute stay, I was able to relax comfortably and was very satisfied. Ikuta Shrine is right next door, and it’s close to both Sannomiya Station and Motomachi Station, so I think it’s also ideal for sightseeing in Kobe.

The Room was clean and felt more spacious than it looked in the photos. Both the property and the Room were stylish, and having a foldable makeup mirror in the Room was very helpful. Everything was well maintained and spotless. All of the housekeeping staff we passed in the hallway greeted us, which created a very pleasant atmosphere. I wish we had used the café as well, so I’d like to do so on our next stay.

I was shown to a Room larger than expected. Since I planned to work remotely in the Hotel, the large desk was a huge help! Also, I really enjoyed the complimentary tea, coffee, and black tea in the lobby. I also appreciated being able to borrow bath salts and a rubber duck. It was very comfortable, and I’d love to stay again if I have the chance. Thank you!

I stayed here every time I traveled to Kobe on business. The location, room, and service are among the best of any Hotel in this area. At my last check-in, a staff member kindly spoke to me, which truly moved me. I would love to stay here again. Thank you very much.

I stayed at this Hotel the night before to catch the bus from Sannomiya to Awaji Island. The area in front of the station was under construction, so I had to take a detour, but it was conveniently located near the station and close to the bus stop. The building next door was also under construction, but it wasn’t an issue. There is a book lounge, which I was very happy about as a book-lounge fan. (I only found out after staying.) Drinks and two kinds of snacks were available free of charge. I didn’t use it, but there was also a sweets time, with local donuts served. Despite how it looks from the outside, it was a comfortable Hotel.

It was my birthday, and I was happy to receive a gift of flowers. The view from the Room was also very beautiful, and I was able to spend a wonderful anniversary. Thank you very much.

It was close to the station and Nankinmachi, and because it faces a wide street, I felt safe even at night. The Room was compact and clean. The guest-only lounge was so well equipped that I wondered if it was really free. We stayed as a group this time, so having a space where we could gather and chat was very helpful. If I had to mention one thing, I would like a shower cap to be provided in the Room. I only noticed after getting ready for a bath, and I hesitated to go all the way to the front desk to pick one up. Advice for future guests: If your vehicle is tall, please be aware that there is no nearby parking available for high-clearance vehicles.

I visited for a retreat to rest my body and mind during the hot season. The clean Room and the ocean views and night scenery from the spacious deck were wonderful. The food and drinks in the lounge were also delicious, and before I knew it, it was already 1:00 PM checkout. I relaxed to the fullest and truly enjoyed my stay.

Thank you for the upgrade! The Room was spacious and comfortable. I really enjoyed the breakfast. It was my first time trying Awajishima milk. The coin laundry was a bit hard to understand, so it would be even better if a washer-dryer combo could be installed someday.

The check-in time was during the dark hours, but the area was well-lit and had pedestrians, making it safe to walk. There is a convenience store next door, so you can shop even after placing your luggage in your Room. I would like to use this place again next time.

This was my first stay here. I arrived earlier than the check-in time and asked to leave my luggage, but since housekeeping had already finished, they kindly accommodated me and let me into my Room early. The Room was spotless and very comfortable. I was impressed that the in-room safe was designed to blend in with the interior so it wouldn’t disrupt the Room’s atmosphere. Also, while there were no drinks provided in the Room, there was a complimentary drink service in the lounge. From 17:00 to 20:00, happy hour included sparkling wine and other alcoholic beverages as well as light snacks, which felt like a great value. Whenever I went out or returned to the Hotel, staff always greeted me with “Have a nice day” and “Welcome back,” which made my stay very pleasant. I would love to stay again if I have the chance.