고속 나가타역 × 웰컴 라운지에서 쉴 수 있는 숙소만족도 평가가 높은 호텔·료칸

Thank you very much for your hospitality the other day; we had a very comfortable stay. Thank you for preparing a congratulatory card in the Room to celebrate my child’s acceptance. It was an unexpected surprise, and they were truly delighted and still have it proudly displayed. With sincere appreciation for your thoughtful kindness, we are considering visiting again at the end of the fiscal year. We look forward to staying with you again.

I stay here for about three nights around the same time every year, and the Hotel’s sincere hospitality never changes. They respond quickly even to minor issues, and their courteous service remains a consistent highlight. The well-rounded breakfast is another constant, as is the afternoon drink service—I'm impressed that they maintain such a high level of hospitality. I sometimes read Reviews of other hotels saying, “It wasn’t like this before,” but this Hotel never leaves me with that kind of disappointment. Overall, you can really feel the quality of this Hotel. It has everything that makes me want to choose it again for my next stay in Kobe.

This is my second stay. It’s a 10-minute train ride to Sannomiya, close to the nearest station, Shin-Nagata Station, and both the Room and Facility are clean. The staff are very courteous, and the breakfast is excellent. I’d like to stay here again next time.

It was close to the station and Nankinmachi, and because it faces a wide street, I felt safe even at night. The Room was compact and clean. The guest-only lounge was so well equipped that I wondered if it was really free. We stayed as a group this time, so having a space where we could gather and chat was very helpful. If I had to mention one thing, I would like a shower cap to be provided in the Room. I only noticed after getting ready for a bath, and I hesitated to go all the way to the front desk to pick one up. Advice for future guests: If your vehicle is tall, please be aware that there is no nearby parking available for high-clearance vehicles.

The location is convenient for getting anywhere, and the front desk staff were very kind and helpful. This was my second stay, and I would like to stay here again when I visit Kobe.

Being new, it felt very clean. The amenities were fully stocked, and the breakfast dashi chazuke was delicious; with croissants and various drinks, I ended up eating too much and was very satisfied. The large public bath also washed away my fatigue. The only downside is that the smoking area is outside after exiting the entrance, but for non-smokers this would probably be a perfect score. I think the best Business Hotel is one with no drawbacks. 5 minutes on foot to Hankyu Sannomiya Station.

Three of us stayed here as friends. We made a Reservation for the executive floor, so all three of us had spacious beds and a large Room. There were many perks, and we were able to fully enjoy our time. The large public bath also helped us relax both physically and mentally. Breakfast offered a wide variety of options, and it wasn’t crowded, so we could enjoy it at a leisurely pace. When we visit Kobe again, we would definitely like to stay here again.

I stayed here on a business trip. Check-in was smooth, and the staff were courteous, so I felt comfortable throughout my stay. The Room was clean and well maintained, and I had a pleasant stay. The location was convenient with easy access to nearby areas, which was very helpful. The property was quiet, and I was able to rest well. I would like to stay again if I have the opportunity. Thank you very much.

It’s a very convenient location, close to Kobe Station and within walking distance of Mosaic and other attractions. I have stayed here every year since it was Crown Palace. In the past, the in-room facilities felt a bit outdated, and I was especially concerned about the plumbing. This time, with the change in management, the facilities have been renewed and I was able to stay comfortably. I usually choose a Plan that includes breakfast, but this time I also had dinner once at the on-site restaurant. Since it has only been about six months since the management change, they seemed short-staffed, and the service felt somewhat lacking. We had dinner as a group of 10, but they said they couldn’t prepare course menus for everyone, so we ordered à la carte instead. The food was very delicious. Breakfast on both mornings was a buffet at the same restaurant, but I felt the selection was slightly limited. The omelet made by the chef was excellent. I would like to stay again next time as well, so I hope to see further improvements going forward.

The website says it is a 5-minute walk from the “West Exit” of JR Sannomiya Station, but Sannomiya has many lines and can be confusing for first-time visitors. I was traveling via JR, and I think it may be easier to exit from the JR Central Exit, go out to Ikuta Shinmichi, and head toward Motomachi (this is the route I used between the station and the Hotel afterward). The JR Sannomiya West Exit is hard to find unless you go down from the platform, and getting to the Hotel through the complex area under the tracks was difficult to follow even with a map app. The Hotel staff were very kind and made my stay comfortable. The coffee service was much appreciated.

This was our first stay, and my husband was especially pleased with how spacious the Room was. There was plenty of space to store our luggage, and we were able to relax comfortably. It was also convenient that the washbasin area was separate rather than inside the unit bath. The bathroom and toilet were neither particularly good nor bad. The front desk staff were calm and pleasant. Breakfast was just the right amount. The traditional key-style Room key and the age of the building are noticeable, but if those points don’t bother you, it’s a comfortable place to stay. It’s very close to Motomachi Station, the shopping street, and Nankinmachi, making it easy to get around. It’s a Hotel we would like to use again. Thank you very much.

No issues with the service. Unique guesthouse experience. Unfortunately, I stayed on the coldest day of this winter's strongest cold wave, and no one came out. Even such days are part of the travel experience.

The Room and bathroom were clean and well-maintained! The bed was spacious, and the Room had plenty of space. I appreciated the free drinks available for an extended time with a variety of options. I would love to stay again.