히고바시역 × 만족도 평가가 높은 호텔·료칸

I stayed here for a trip to Umeda and had a pleasant experience. I used the large public bath, which was very convenient as it was available until late at night. On a rainy day, towels were provided at the front desk, which I thought was excellent service. The availability of newspapers is also a nice touch for business travelers. If I have another opportunity, I would love to stay again. Thank you very much!

Thank you again for accommodating me on my business trip. This time, the Room sometimes smelled slightly musty. I’m not sure if it was just temporary, but it bothered me throughout my stay.

I made this Reservation for my parents, who live in the countryside, for a sightseeing trip. As they are elderly, I was worried and contacted you in advance with a few requests, and your kind and attentive support gave me peace of mind. I was very happy to hear that they had such a wonderful experience. They said they were excited by the view from the Room and also enjoyed the lounge, making the most of their first trip in a long time. We would love to stay with you again. Thank you very much.

The lounge was outstanding. Everything was perfect—afternoon tea, cocktail hour, breakfast, the view, and the service. Thanks to the delicious morning coffee and omelet, and the lounge staff’s warm smiles, I started the day feeling energized. I will definitely return again next time.

I stayed for two nights to attend a party held at this Hotel. They kindly helped me arrange a kimono to wear on the day and advised me on gifts to bring for local people, which was extremely helpful. Both the Room and the spa were clean and comfortable, and the hospitality of the Hotel staff was excellent, making my stay in Osaka very pleasant.

I stayed here for my birthday. When I entered the Room, there was a message card and other thoughtful touches, and they arranged a Room with a great view as I had requested in advance, which I was very satisfied with. I originally planned to stay for two nights, but I liked it so much that I extended my stay by one more night. When I visit Osaka again, I would love to stay at Zentis again. Thank you very much.

I had to stay overnight in Osaka on short notice for work and chose this Hotel. It’s in a very convenient location—easy to reach from Umeda via the underground passage, and you can come up right by the Hotel, which was a big help. The Room was easy to use, and the amenities were well stocked in the Room, which I appreciated. I’d like to stay here again.

We stayed for four nights with breakfast included. The Room was spacious enough, and we were able to relax comfortably. The breakfast buffet offered a wide variety of options, including some daily specials, and everything was delicious. It takes about a 10-minute walk from Osaka Station/Umeda Station, but the direct underground access is very convenient in bad weather. If I had one request, I would have liked a few more hangers. This is a Hotel we would love to stay at again.

I’ve stayed at many hotels, and this one had the best service. The large public bath and breakfast were excellent, but above all, I was truly impressed by the warm hospitality of the staff.

This was my first time making a Reservation and staying at voco Osaka, and overall it was very good. Most of the service staff were foreigners, but they seemed to be well trained.

Both the Room and the large public bath were clean, and I had a comfortable stay. I especially liked that the toothbrush felt high-quality. Thank you very much.

Whenever we travel to the Kansai area, we always stay at this Hotel. We stayed again last month and felt things had changed, but we found it more spacious and relaxing before the renovation. In our twin Room, one bed is fixed in place, so the space feels very tight, and again we felt it was more comfortable before the renovation. That was one of the reasons we chose this Hotel, so it was a little disappointing. When we checked out and stepped out of the Room, a staff member who was cleaning said “Thank you,” which made us feel really good. Even though it was hot and seemed like hard work, they still took the time to say that, which made us feel grateful—and we were able to leave in a pleasant mood. Thank you very much.

I stayed here for a concert at Festival Hall. Since it was practically next door, I could go back and forth several times for merchandise sales and the show itself. Even after the concert ended, I was able to relax and fall asleep while enjoying the afterglow.

This time, when I arrived and headed to the self check-in machine, a female staff member stopped me before I touched it and asked for my name. As I was getting my phone ready so the QR code could be scanned right away, she looked at my screen without saying anything and touched my phone. It may have been just my misunderstanding, but it felt a bit intimidating. After that, I couldn’t clearly hear what someone behind the front desk said—something like “day use,” maybe—but they let me use the machine anyway, as if to say it was fine.

Although it’s in the city, it was quiet and comfortable. The roomwear was provided as well, making for a very relaxing stay.

I stayed here solo this time. Since it was a double room for single use, it was spacious enough—I could really stretch out and relax (lol). It’s close to Higobashi Station and has parking, so access is convenient. However, I didn’t check in advance and arrived with a tall vehicle, so I couldn’t use the hotel parking and had to use a nearby coin-operated parking lot (expensive!), which was disappointing. (Next time I’ll come with a lower car.) There’s also a large public bath, and it’s reasonably priced—highly recommended!

It was a great Hotel with luxury and excellent service. The spa and pool in the Hotel were very good.

Because I like the same group’s property in Kyoto, I chose this one as well. It was a comfortable stay that did not disappoint. What surprised and delighted me was that when I arrived around 12:30 to leave my luggage, they actually let me check in! I needed to sort my bags and change clothes, so their flexibility was truly helpful. Thank you very much. I’ll definitely stay here again next time!

The nearest station is Yodoyabashi Station, with convenient access to anywhere in Osaka. JR Kitashinchi Station is also reasonably close. The view from the high floors overlooking Midosuji to the south is well worth it (my Room was upgraded as well). The mirror-heavy design also feels luxurious in its own way. The sky-high large public bath and open-air bath are unique highlights you can only experience here. There are many foreign guests (especially Westerners), and plenty of Western visitors stay here. There is also a gym and laundry facilities, and they were lively. The breakfast venue is spacious, but because it gets crowded, your seat may be very far from the food, which can feel a bit unsettled; however, the view there is also great, and for this price I was satisfied with everything overall.

The staff were very courteous and helpful.