혼고역 (아이치) × 고객 서비스 평가가 높은 호텔·료칸

This is a truly wonderful Hotel. The service, the Room, and the breakfast are all exceptionally attentive, and there are delightful surprises everywhere. The art pieces throughout the Hotel are also fascinating. It’s fun just to walk around and look at them, and it’s especially nice that whenever I spoke to the staff, they gave thoughtful, well-informed answers. Thank you very much.

Due to work, I needed to park a truck about the length of a microbus. They allowed me to park in the space behind the Hotel. Before arriving, I called near the Hotel and they kindly gave me directions and waited for me at the entrance. Since it was a completely unfamiliar town, their attentive support made me feel at ease. It was a long trip from Niigata Prefecture, so I was relieved. When I asked because I couldn’t figure out how to operate the Room air conditioner, they explained it carefully. The Room is clean. Breakfast was delicious. At an affordable price, it’s a good Hotel where you can feel safe and rest comfortably.

I finally got to try the breakfast this time. Since it’s Nagoya, I expected bold seasoning, but the natural flavors of the ingredients really stood out, which was wonderful. There happened to be a guest who seemed unfamiliar with the breakfast service, and the staff supported them with great care as well. It reminded me again that this Hotel truly offers heartfelt service.

I chose Tokyu Hotel because I wanted to visit the newest spots in Sakae, Nagoya. With so many international hotel brands entering the market, this long-familiar brand brings back childhood memories and makes me feel truly at ease. From check-in at the front desk to entering the room, the hospitality and the subtle, multilayered security measures made my stay feel very safe and comfortable. The Airweave bed was also wonderfully comfortable. Since I expected extreme heat this time, I chose a Plan that included access to a lounge Facility where I could take breaks easily. During the day, I enjoyed locally famous tea and sweets; in the evening, alcoholic drinks and snacks. The manners of other guests were excellent—everyone ate quietly and courteously offered seats to one another—which really felt like what you would expect from Tokyu Hotel guests. For breakfast, I dined at Nadaman. Everything—the rice, miso soup, fish, and more—was delicious, and I was able to enjoy a relaxed Nagoya morning. If I have another opportunity, I would love to stay again. Thank you very much. One thing I noticed: one of the hall staff members at Nadaman had black pants that were quite dirty. I would appreciate it if you could consider increasing how often they are cleaned.

A few years ago, I borrowed a pillow and a humidifier, and ever since then they have always been placed in the room for me. I recently visited again after quite some time as Nagoya has become farther away, and they were properly prepared. Thank you very much. I’m not sure when my next visit will be, but whenever I go to Nagoya, I will definitely stay here.

I stayed the night before a live show at a nearby venue. Although it is not an affiliated parking lot, there are many parking options in the area, making it easy to access by car. The Room was spacious and clean, and I was able to use the large public bath comfortably. At the breakfast venue, even if you weren’t taking everything, you had to line up from the start, and since there was no staff guidance, it was crowded. With so many rooms, I guess some crowding can’t be helped. It also took quite a while for the elevator to arrive, but that may be unavoidable as well. Thank you for your hospitality.

This was my first stay here. The Onsen on the second floor was wonderful and easy to use at convenient hours, and breakfast was so delicious that I had seconds of rice. I also appreciated how close it is to Imaike Station.

I chose this place because the breakfast looked appealing. The Room was on the top floor and close to the bath, so I was very satisfied. As the Reviews said, you need to go early for breakfast or you’ll have to wait in line, but the food was delicious. The bath was a bit disappointing due to the crowds, and the changing area was small, so we had to take turns getting changed.

I stayed here on a business trip.\nThe staff were very friendly, and I had a pleasant stay. I would definitely like to stay here again. Thank you very much.

I stayed here for a concert at Geibun. The location was convenient, the Room was clean, and the service was courteous—I was very satisfied. For breakfast I chose the shrimp cutlet sandwich, and it was convenient to have free drinks available and be able to enjoy it in my Room. Thank you for your hospitality.

I loved how clean it was, and how sustainable and waste-free everything felt overall. It also has great access to Ghibli Park, and I was able to unwind from the day’s travel in the large public bath with natural Onsen. The staff were also very kind and helpful.

The front desk, restaurant, and large public bath were clean, but the carpet in the guest room felt dirty. Even after watching a night game at Vantelin Dome, having a large public bath helped wash away the fatigue from cheering. The hitsumabushi at the breakfast buffet was delicious and a welcome highlight. I will visit again.

This was my first trip to Nagoya. I originally planned to stay at the Marriott directly connected to Nagoya Station, but something drew me to this Hotel, so I changed my reservation. You contacted me in advance, and I could already feel the high level of service before arriving. You also upgraded our Room, and while access is honestly better around Nagoya Station, this Hotel’s Facility is new and spotless. The Room was spacious with two closets, the bed was wide enough, and the mattress was excellent. Since the mattress at the Legoland Hotel we stayed at the night before didn’t suit us, I’m truly glad we stayed here for two nights. We slept very well each night. There was also turndown service—overall, we were extremely satisfied with the service. We only used the restaurant for breakfast, but everything was delicious. Our child especially loved the Totoro wooden plate and cup. On our first morning we didn’t have much time, so I planned to try the donuts and curry the next day—but they weren’t available that morning. I should have eaten what I wanted on that same day. The flat-rate taxi to Ghibli Park was also greatly appreciated. We initially planned it one-way only, but decided that morning to request a return ride as well, and your lobby staff handled it immediately. I also asked for taxi arrangements on both check-in day and at check-out; everything was very smooth and helpful. We felt comfortable throughout our stay, and I even wrote a thank-you message at check-out. Since it was my son’s birthday, he was delighted by the towel-cake surprise and message card. We would definitely like to stay here again when we visit Nagoya next time. Thank you very much for everything.

Since I mainly walk around the Sakae to Osu area, I initially chose Forza for its great location. I thought that as long as the location was good, everything else could be just decent. But once I stayed there, the Room was great, the bathroom was excellent, and the Facility was clean. That’s why Forza has become my base for my twice-a-year trips to Nagoya. To enjoy the local atmosphere, last time and this time I booked No Meals Included and went out for a morning set at local coffee shops, but it still doesn’t compare to Forza’s breakfast. Next time, I plan to book a stay with meals included.

I stayed in Nagoya for a live concert. Since the venue was a five-minute walk away, I made a quick Reservation several months in advance. The room size and Facilities were more than satisfactory. I usually just take showers and don’t use a bathtub, so the clean shower booth was perfect for me. With only the essentials provided—and at this location—I think it offers excellent value for money. I’ll likely stay here again next time if I have the chance.

It was conveniently located near the subway station, with many restaurants and other options nearby. The guest room and bathroom were more spacious than the Business Hotels I usually stay at, making for a very comfortable stay. Breakfast offered a good variety of Japanese and Western dishes, along with local specialties, and I was very satisfied. I would like to stay here again when visiting Nagoya. Thank you very much.

I stayed for two nights to attend a live concert. It was really helpful that the property is close to the station, since getting around on tired feet can be tough! All the amenities were available in the lobby, which was reassuring, and the Room was clean and comfortable. I’d like to stay here again if I have the chance.

This is my favorite Accommodation where I can always enjoy a comfortable stay. This time, I forgot my smartphone charger and panicked, but they kindly lent me one. I was also happy to be on the top floor with a great view, with a clear sight of the newest buildings and the TV tower. I will stay here again.

The staff's service was excellent. They approached us without us having to ask, and their response was quick. Thank you very much. We stayed in a double Room at an affordable price, but it was really just enough space for sleeping. If morning extensions are possible, I would like to prepare leisurely in the Room, so if there were slightly larger Rooms available, I would love to use this place again. Also, this is just a personal request, but if the loungewear were more like pajamas with separate pants and tops that could be worn around the facility, it would be more comfortable for me as an older guest. Walking to the bath in loungewear felt a bit embarrassing.

I was glad that the toilet and bath were separate. I also appreciated being moved to the ladies’ room. I had a comfortable stay.