하마나코 사쿠메 역 × 만족도 평가가 높은 호텔·료칸

We stayed here for the first time with our dog to celebrate our daughter’s birthday. The welcome drink and dessert were very delicious! The welcome treat for dogs also seemed tasty—our pup finished it in no time! There’s also a drink bar available at certain times, which was great. They even have alcohol, which was the best!! The dog run was air-conditioned, so it was comfortable even in midsummer. Our dog ran around until completely tired out. Dinner is buffet-style, so it’s hard to decide what to eat (lol). The roast beef and sashimi served as a one-plate set at the table were amazing! Alcohol is available for an additional fee, but the food is so good you can’t help wanting a drink (lol). You can dine together with your dog, and there’s also a buffet just for dogs, so we really enjoyed the meal. Since it was our daughter’s birthday, we ordered a cake for an additional fee, and it was delicious as well! The staff celebrated with us too, and our daughter was thrilled! You can also use a private bath. We used it this time; we had 90 minutes, so we could relax without rushing. Dogs are allowed in the private bath too, which is wonderful! There were post-bath drinks and ice cream in the fridge—also fantastic! It’s well worth paying the extra fee! By the way, I also used the large public bath in the morning. The view was great, and it felt wonderful bathing while looking out over Lake Hamana! The breakfast sandwiches were filling and very tasty! They come with pudding too—again, amazing! One of the reasons this Hotel felt so good is definitely how pleasant all of the staff are!! Everyone we met was smiling; they talked to our dog and played with him too. Our pup got lots of love! If I had to mention something negative: although parts have been renovated, there were some areas where you could feel that the building itself is old and showing its age. But personally, there were far more positives than anything else. How easy it is to stay with your dog here, how great the staff service is, how delicious the food is, how relaxing the baths are—we went home satisfied as a whole family! I’m glad we chose this Hotel for our first overnight trip with our dog. We’d love to stay again!!

All the staff were cheerful and kind, making our trip even more enjoyable. The Hotel was a little hard to find, but the Facility was more than sufficient for pets. In the morning, we took a walk down the stairs from the dog run and found Lake Hamana—it felt wonderful. We also enjoyed an excellent full-course meal. As for the Room, it was unnecessarily spacious for us as a couple, so next time we may choose a smaller Room. In such an elegant setting, sipping complimentary sparkling wine alone in the lounge in the evening while looking out at Lake Hamana and the sunset was pure bliss. This is a Hotel we would definitely love to visit again.

I visited with friends in March, and this time I came with my son’s family. The food is simply delicious, and even my five-year-old grandchild can have fun at the amusement park and inside the Hotel. Beer was available after bathing and during meals as well, which made my daughter-in-law very happy. The meals were excellent—both grilled Hamana Lake eel (kabayaki) and white-grilled eel (shirayaki) were so good that I ate far too much. I usually don’t eat seafood bowls elsewhere (because they’re not tasty), but for some reason I end up having them here. And the staff who prepare the food are very kind. Next time, I’d like to bring my daughter’s family too. The desserts made with local ingredients and the small dishes are also delicious. I don’t think there is any other Hotel buffet as good as this. The only problem is that I eat too much and gain weight. Even breakfast has great variety, and even the scrambled eggs taste wonderful. The shirasu and eel onigiri-style rice balls were very satisfying too. With four adults and one small child, it’s hard to deny that the room feels a bit small. But since a larger room would have doubled the price, we ended up trying to save money. Well, we only sleep there anyway. This may be a bit rambling, but considering the price, all I can say is thank you very much. If possible, I think a dry sauna would be better than the current one in the bath area.

The food was absolutely delicious. We also enjoyed a wonderful view of Lake Hamana, and were able to relax and have a peaceful stay. Thank you very much.

I traveled with my dog and friends. It was my first time at Wanpara Lake Hamana, and I was truly impressed by how kind the staff were. The meals were wonderful—enjoyable to look at and delicious to eat. There was a clean dog run for dogs, and we had a great time playing there. The Onsen was also excellent. It’s an Accommodation I’d love to visit again.

A relaxing trip for a couple in our 50s. The bath was very pleasant, and the complimentary Yakult after bathing was excellent. The meals were generous, and the eel kamameshi at the end was delicious. If it weren’t for the loud noise from the in-room refrigerator and the extremely loud motorcycles at night, we think this would be an outstanding Accommodation.

We stayed here on our way to Osaka, and the lakefront was just a short walk away—our grandchildren were happier than we expected. The adults were also satisfied because the meals were delicious. However, there were only a few washing stations in the large public bath, and we were surprised to see so many people waiting. Perhaps it was because there were many families during summer vacation. It was not something we often see elsewhere.

In every way, this was the best Hotel I have ever stayed at. I will make another Reservation through IKYU.

Staying here has become our annual summer tradition. Ever since our kids were 3–4 years old, “summer” has meant the lakeside pool, and we spend two full days playing nonstop. The pool gradually gets deeper, so when they were little we could play together in the shallow area, and now we can sit in the shallows and keep an eye on them as they swim. The slide is also a favorite with our kids. The guest rooms are built like apartments, so in midsummer it feels like “Outside?!” right after getting off the elevator—but for us that’s part of what makes it feel uniquely lakeside, so it doesn’t bother us at all. If anything, it makes us think, “Ah, we’re back at Lakeside again this year.” You do have to go outside to get to meals and the baths since they’re a bit farther away, but even that is something our family enjoys. We’re always satisfied with the food, and the baths feel absolutely wonderful. We come every year because there’s nothing to complain about. Every single Hotel staff member is pleasant—after nearly 10 years of staying here, I truly think they’re outstanding. Our kids are older now but still say they want to come again next year!! We’d love to keep staying here for many years to come.

This is my third stay. Extremely comfortable! Although there are minor issues every time, the customer service is exceptional. They answer calls immediately and respond promptly to any concerns! The washing machine is a lifesaver for our large family. When I mentioned that the provided detergent pods were leaking, they quickly brought over a pouch of detergent instead. The sense of security here is incredible. On a completely unrelated note, my car got stuck in the sand in front of the Hotel due to my driving mistake, but people nearby kindly helped me out. The locals are so warm and helpful too!

You’ll head in through a surprisingly narrow passageway that makes you wonder, “Are we really going in here!?”—but the location is very convenient, just a short walk from Kanzanji, with an eel restaurant nearby, making the stay very comfortable. The Room was also very clean. However, compared to the Facility’s stated capacity, there were far too few dining chairs—only six. Since we stayed with seven people, it was quite inconvenient. The Goemon-style bath was interesting, but there wasn’t much firewood, and it still felt insufficient for seven people. That said, the Goemon-style bath, the movable hanging tent, and the view were all incredibly fun. We also enjoyed watching the tides come in and out. There is a bedroom on the second floor, but since there’s no sink or similar amenities up there, it wasn’t very convenient to use.

The Hotel’s interior and Rooms are luxurious and refined, yet the staff were friendly and approachable without feeling overly formal. The meals offered a Japanese-Western fusion, carefully prepared and pleasantly tasty. The spa features a carbonated bath and a mist sauna, and it also includes tickets to Manyo no Hana in the neighboring Facility (I didn’t go to Manyo), so there’s plenty to enjoy. The only slight disappointment was that the Room toilet was inside the bathroom. Otherwise, it was a great Hotel overall.

Thank you as always for your kind consideration.

We comfortably stayed with 4 adults and 2 children. All the tableware was neatly stored in wrapping bags, and we had to open each plastic bag to use them. While it was excellent in terms of hygiene, it was a bit of a hassle, and I thought that disposing of the plastic each time might not be good for the environment. However, from the perspective of maintaining the cleanliness of the property, I thought it was very good. In addition to the tableware, the interior, appliances, and mattresses were all the latest, and the modern Scandinavian style lifted our spirits. As an interior enthusiast, I was thrilled and soothed to be surrounded by a beautiful space with items like a Dyson hairdryer, Remipan, Staub pot, Royal Copenhagen tableware, and Louis Poulsen lighting. One thing to mention is that the AI cooking appliance was so advanced that it took quite some time to master its use (I'm still not sure if I used it correctly...). There were also plenty of tools for the children to play with, so they didn't get bored. They especially seemed to enjoy the outdoor bouldering. (However, since the ground is stone, I was a bit concerned about safety unless an adult was always present... I thought it would be better if cushions were laid out.) The most wonderful thing was the spectacular view of the lake from the large windows. The sunrise, in particular, was breathtaking. If I have the opportunity to visit Hamamatsu again, I would definitely like to use this property. Although I didn't meet the staff in person, they responded promptly, and both check-in and check-out were smooth. Thank you very much.