카와즈 역 × 가을의 미각을 즐기는 숙소고객 서비스 평가가 높은 호텔·료칸

Although it’s a bit far from Shimoda Station, they offer not only a Shuttle Service from the station but also a Shuttle Service to Sotoura Beach. If you plan to relax nearby, you won’t feel inconvenienced at all even without renting a car. There is a complimentary drink bar inside the property, and it was great that we could even enjoy beer and highballs. The pool is also available, and all the staff were very kind and helpful. What stood out most was the excellent service for children. They handed out “Rock-Paper-Scissors Rally Cards,” and if kids won three times against staff members, they received fireworks. At night, we used them to have fun on the beach, and our child was absolutely delighted. Just as the Reviews we checked in advance said, this really is a wonderful Hotel. If we have another chance to visit Shimoda, we would definitely stay here again.

Over the past few years, this Accommodation has become a place our family wants to visit at least once a year, and both kids and adults are always completely satisfied. This summer vacation we weren’t planning a trip to the Izu area, so we thought a summer stay might not be possible—but when we learned about the summer vacation discount offer, we knew we had to go and made a last-minute Reservation. With prices rising everywhere, we truly appreciate this thoughtful gesture from the Facility. As always, every staff member—from arrival to departure—shows wonderful hospitality that makes for a genuinely relaxing stay. The Facility is also very clean. The summer vacation pop-up stalls were unexpectedly enjoyed more by the adults than the kids; it was fun seeing everyone feel like children again. It was disappointing that we couldn’t play tennis due to construction on the tennis courts, but there were so many enjoyable activities that we barely had enough time. We also love the surrounding satoyama countryside nature, so next time we’d like to stay in spring.

Thank you very much for taking such great care of us. The open-air bath and toilet in the Room were very clean, and we had a comfortable stay. We were also surprised that even the indoor bath was an Onsen. As we traveled with our grandchild, the pool was wonderful and our grandchild was delighted. Since this time was only a one-night stay, everyone was very disappointed, and we are thinking of staying longer next year. Although one of us became unwell, thank you sincerely for your attentive support. The Facility is new, yet it is a wonderful Accommodation that preserves traditional Japanese hospitality and service.

Not only are the Facilities outstanding, but the dining is also of an unparalleled, top-tier standard. Above all, I would like to express my deepest gratitude for the flawless hospitality provided by the staff member in charge of our Room. Thank you from the bottom of my heart. Thank you very much.

I have stayed here several times, and everything was wonderful again this time. I accidentally left something behind when checking out, but the staff noticed it and it was a great help. Thank you for everything. This is the Accommodation I always recommend whenever friends ask for a place to stay. I will be back again.

Due to the typhoon, train service to the nearest station, Izukyu-Shimoda Station, was suspended. After we contacted the Accommodation, they came to pick us up at a station where trains were still running. A welcome drink (including alcohol) was also prepared, and we felt relieved when we finally arrived. Above all, the meals were outstanding—we truly enjoyed the seafood. We are grateful for their thoughtful care in every way.

This Accommodation is highly recommended. It’s close to the station and just a short walk to the sea. The meals are very generous in portion size, and we were extremely satisfied! Above all, just like our first stay… the staff were wonderfully warm and welcoming on our second visit as well! This Accommodation is also recommended for a solo getaway. We’ll be back again soon!

The kids’ meals and amenities were excellent, and the Facility environment was wonderful for keeping children entertained. The kids’ room is open 24 hours, so even children who wake up early and are full of energy could enjoy themselves to the fullest. When our older grandchild fell ill on the second day, you were a tremendous help—preparing gentle-on-the-stomach meals and promptly taking care of the bedding. The adults who enjoy drinks also thoroughly enjoyed the all-inclusive plan. We would love to visit again. Just one request: we would feel safer if an additional lock for access to the open-air bath and footbath area could be installed higher up as well. Our 4-year-old can unlock doors on their own, and we felt anxious about them accidentally stepping out onto the terrace and potentially falling into the river. Thank you for considering this.

I wanted to let my grandchildren swim in the ocean for the first time, so after looking around, we chose this Hotel. The sea was very beautiful, and there was also a pool, which was great! There was an indoor play area as well, and my grandchildren seemed very satisfied. We had buffet meals for two days, and the dishes varied a little each day, so we never got bored and enjoyed everything. The only disappointment about the bath was that there was no open-air bath, and the water was quite hot, so we couldn’t relax for long. We were a large group and may have been noisy, but all of the staff were very kind and treated us warmly—thank you so much. We had a wonderful and comfortable stay, and both adults and children were very satisfied.

This was our first family trip to Shimoda, and everyone agreed the Hotel was beyond reproach—we liked it so much that we returned earlier than we usually do on trips. We were also traveling with my grandmother, who has difficulty walking, but the staff provided a bath chair and thoughtfully arranged seating during meals, so we were able to stay in complete comfort. Many of the staff members were from overseas, but everyone greeted us with a smile and provided excellent service, making our stay truly satisfying.

Thank you for welcoming us with such warm hospitality! We booked a Room with an open-air bath, and it felt more open than we expected, which made us a bit nervous, so we used it early in the morning and at night when it seemed like no one would be around. The meals were also delicious, and we were very satisfied! We ate so much we could barely move.

Third visit I accidentally made a Reservation for the Japanese restaurant, but they kindly accommodated my last-minute change. When I mentioned during the Reservation that it was my daughter’s birthday, they surprised us at dinner with a beautiful bouquet and a special dessert plate. We were truly satisfied with their warm hospitality. Above all, we enjoyed what felt like a private beach far from any crowds, along with the infinity pool and sauna. Surrounded by crystal-clear sea and sky, we had an unforgettable time. The food was delicious as well! We’ll be back again.

Having stayed at retreat Hotels all over the whole country, I found this Retreat Onko Chishin to be outstanding in every way. The Room, bath, meals and drinks, and hospitality all delivered a high level of satisfaction, making for a truly pleasant stay. This Hotel has been reborn through the renovation of an existing Hotel, and the quality of the renovation and overall atmosphere were excellent.

I stayed for one night to show my appreciation to my partner. It was cleaner than I expected, and although many of the staff were foreigners, they were calm and kindly assisted us. The bath was quite hot, so I deducted one star, but we managed by adding water… Still, we were able to relax very well, and above all, it was wonderful to see how happy my partner was. It’s an old Hotel, but their hard work really came through. I’d love to visit again. Thank you very much. The view from the in-room bath was truly soothing.

We had struggled to find an Accommodation around Minami-Izu that really appealed to us, but this one was excellent. It’s very close to Shimoda Station, making it easy to get to the beach. We stayed for two nights, and dinner was wonderful on both evenings. In the morning, we head out early for snorkeling, so a Plan without breakfast was exactly what we wanted. On the other hand, compared with Atami, there are fewer places to eat at night around Shimoda Station, so a Plan with dinner included was very convenient. The Onsen is in each Room, but I think it would be better if it were a bit larger.

I walked from the station to the Hotel while sightseeing along the way. I visited a shrine before checking in, and when I did check in, my Room had a view of that shrine. Since it was easy to get there from the parking lot side, I thought I might have been better off checking in first, but the view of the sea from the slope below the shrine was wonderful, so it felt like I got to enjoy it twice. The meals were served in small dishes that were easy to pick up, so dining went smoothly. Everything was delicious and very satisfying. The bath was also great, but if I had one request, the shower position was low and a bit difficult to use. Since it was a Sunday stay, it was reasonably priced and much appreciated. I would like to stay again if I have another opportunity.

They responded thoroughly to the various requests I made before my stay, which I really appreciated. The Facility conditions were excellent, and the staff’s service was the best of any pet Hotel I have stayed at. Although it is a bit farther than where I live, I would definitely like to stay again if I have the opportunity. Thank you very much for all your help this time.

This seaside Accommodation was wonderful, with a beautiful ocean stretching out right in front of us. It also has a semi-open-air Onsen bath, so you can relax and enjoy the Onsen while taking in the sea view. Dinner used very fresh ingredients—of course the just-caught spiny lobster was excellent, and the other seafood dishes were outstanding as well. The seasoning was simple, letting you fully enjoy the natural flavors of each ingredient. The portions were generous, and even I—someone who eats a lot—was completely satisfied. The Room was clean, and it was a nice bonus that the drinks in the refrigerator were free—it felt like great value. The owner and his wife were also very kind; they even delivered something we left behind to the station, which truly helped us. This is an Accommodation I would definitely like to stay at again.

Thank you for taking care of us for two days. Both dinner and breakfast looked wonderful and tasted amazing. We could really feel the care put into each dish. The Room was clean, and we were able to relax in the private rock bath. The staff were kind—this Accommodation deserves five stars in every way. We would love to stay again.

I stayed from New Year's Eve to New Year's Day to see the first sunrise of the year. The location was excellent, with a stunning ocean view right in front. While some of the facilities showed signs of age, the accommodation overall was clean and well-maintained. As for meals, they were hearty and absolutely delicious, living up to the reputation of this accommodation. The food was so good that it made me want more rice! However, I recommend avoiding snacks before meals as you might not be able to fully enjoy such a wonderful feast if you're too full. I would love to stay here again not only during New Year but also in summer!