이즈아타가와역 × 웰컴 라운지에서 쉴 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸

Thank you for taking care of our family. We visit Izu, which we love, several times a year, but in recent years it has been difficult for all of us to travel together. This time, our two children brought us to Gyokusui, a place I had been saying for a long time that I wanted to visit. Since we live in a landlocked prefecture, we tend to choose an Accommodation near the sea, but choosing Gyokusui this time was absolutely the right decision. It rained lightly on and off over the two days, but it was truly a fulfilling stay at the Accommodation. The greenery outside the window was so vivid, and everything—the private baths, large public bath, and open-air bath—was at just the right temperature and spotlessly clean and beautiful throughout. As there were five adults this time, instead of a Room with an open-air bath, we chose a Room with a footbath and a spacious terrace with great views. We relaxed while looking out at the garden and chatting. The meals were beautiful to look at and delicious as well—we all ate too much at both breakfast and dinner. No matter where you are in the Accommodation, it’s soothing. Thank you very much for such a wonderful time.

This was my first stay, and I was completely satisfied with everything—the Room, spa treatments, baths, and meals! Since it’s all-inclusive, there were complimentary drink services in various areas, and it was wonderful to enjoy the café while soaking in the footbath. The amenities were well stocked, and perhaps because it was a weekday, the baths were almost private so I could relax at my own pace. There’s also a gym, making it an ideal Hotel stay. I’d love to stay again.

This was our second stay following our visit in March. Every time, both the meals and the hospitality leave us fully satisfied in both heart and stomach. The open view of Sagami Bay stretching across the entire window was also outstanding. From the spacious open-air 전망露天風呂 in our Room, we could even see the horizon, which was truly soothing. It was such a fulfilling stay that it hardly felt like just one night and two days. We would definitely like to visit again.

This was our family’s third stay. Thank you again for taking such great care of us. As always, the property was very clean and we had a comfortable stay. We especially enjoyed the complimentary drink bar, which we could use freely; the selection changes between morning and evening, so there was plenty to choose from and we could relax and enjoy it. At dinner, we were surprised by how large the abalone was, and we truly enjoyed such a luxurious meal. Our whole family had a wonderful time again, and we were very satisfied. We would love to visit again with our family. Thank you for another lovely stay!

We visited as a couple to relax and enjoy the Onsen at a leisurely pace. It’s less than a 10-minute walk from the station to the Accommodation. You can request pick-up, but we chose to walk and soak in the atmosphere. The Room was spacious enough for two, and you can enjoy views including the sea through the large window. The in-room Onsen bath was more than sufficient, but we also reserved a private bath so we could have a large Onsen all to ourselves. It happened to be firefly-viewing season, so we enjoyed it with Shuttle Service included. The meals were incredibly delicious—an extensive menu centered on seafood, vegetables, and mountain produce. The sashimi was outstanding, and breakfast deserves special mention: miso soup made with broth from the spiny lobster shells from dinner and black rice were exceptional. This is a small Accommodation with attentive staff—perfect for enjoying the Onsen, nearby walks, and great food. We had a truly luxurious one-night stay. P.S. For those considering staying: due to structural reasons, loud noises in neighboring Rooms can be heard, and any loud noise you make will likely carry as well. If that doesn’t bother you, you’ll be able to enjoy a relaxing stay in a quiet environment away from tourist areas with few people around.

Having stayed at retreat Hotels all over the whole country, I found this Retreat Onko Chishin to be outstanding in every way. The Room, bath, meals and drinks, and hospitality all delivered a high level of satisfaction, making for a truly pleasant stay. This Hotel has been reborn through the renovation of an existing Hotel, and the quality of the renovation and overall atmosphere were excellent.

We were able to stay at a great price with a last-minute deal during heavy rain. The Room was disappointing in that there was no valuables box, and the toilet exhaust fan didn’t work. For valuables, we had to go all the way to the bath area on the 5th floor to use the valuables box there, then head to the far open-air bath on the 6th floor. The open-air bath was amazing. We went in during heavy rain wearing a woven hat, but there were only two, so other guests seemed inconvenienced. We enjoyed it enough and handed our umbrella over before leaving. It would be better if a few more were provided. Amenities in the Room were minimal, and anything else you need is placed on the 1st floor, so you go pick it up yourself. The pillow was very thin, so we borrowed one from three types of pillows available on the 1st floor. When I visited it was pouring rain and there weren’t many other guests, so pillows were still available—but I wonder if they restock them when it’s busy? As for meals, for this price they were acceptable. The steak was processed meat. It’s all-you-can-eat crab, but it’s better not to expect too much. There was also eel; warming it up on the hot plate after cooking steak made it tasty. For breakfast, the DIY rice bowl (toppings over rice) was delicious. Above all, drinks were all-you-can-drink from check-in until 11:00 p.m.—dinner started just 30 minutes after welcome drinks ended—and after that we went to the bar. Since you can take drinks back to your Room as well, we relaxed and drank plenty. The welcome oden and steamed meat buns were also delicious. We also enjoyed midnight udon as a late-night snack—overall we fully made use of everything. The staff members were foreigners as well, but everyone worked very hard and they were wonderful. We would definitely like to return again. Thank you very much.

We stayed as a family of four. Since we booked our stay mainly to use the spa, pool, and kids’ area, we were very satisfied. We especially made great use of the lounge. Regarding service, we realized at check-in that our Reservation did not include the children, but the staff responded quickly and we were able to stay—truly grateful.

The atmosphere of the Hotel gives an old impression. Some people mentioned this in the Review, and the building and interior felt like an old style. However, the Room is spacious and the price is relatively low. I felt the Hotel's consideration. I think it was better than other Hotels in terms of customer service, towels being placed in bags, and the preparation of bags for wet towels in the large public bath.

All the staff were very kind, and I had a truly relaxing stay! I was a bit nervous because the sand bath required same-day Reservation, but I was able to use it without any issues. It felt wonderful. The meals were excellent, and I’m glad I chose this Accommodation. There should have been several other guests staying, but it felt like I only ran into people occasionally. I’d love to come again.