카와나 역 × 웰컴 라운지에서 쉴 수 있는 숙소만족도 평가가 높은 호텔·료칸

Once again, I was very satisfied with everything—the cuisine, the hospitality, and the Facility—and was able to relax. Last time, I mentioned that the meat dish at dinner was a bit fatty and that I would appreciate a leaner option, and you kindly changed it to filet. Also, last time at breakfast, the delicious dried horse mackerel was served near the end of the meal, which was a little disappointing; however, this time there was no such issue and I was extremely satisfied. The soba served as a late-night snack during bar time was also delicious. The only disappointment this time was the bad weather—everything else was perfect. (As always, I ended up drinking too much.) I would love to visit again to relax. Thank you very much.

This Accommodation let us fully enjoy both the sea and the Onsen. The sound of the waves heard from the tatami Room was truly, truly soothing—it was a Room that made us want to keep watching and listening forever, and to stay longer. From arrival to departure, every staff member was kind and attentive. We were able to enjoy the meals, drinks, and even late-night ramen. There wasn’t a single thing to complain about—this is a place we absolutely want to visit again. Thank you for such a wonderful time.

We searched for an all-inclusive, ocean-view Hotel with breakfast and dinner buffets and a pool, and stayed here as a family during our summer vacation. The wide variety of all-inclusive options, the breakfast and dinner buffets with live cooking stations, the pool, and the many types of Onsen were all wonderful. We also enjoyed the free soap-making activity with our child. Everyone at the Hotel was truly kind. They always greeted us with smiles and attentive service, never showing any sign of being busy or affected by the heat. We were deeply impressed by their hospitality and were able to relax at a very leisurely pace. Even during the Shuttle Service on our departure day, they saw us off at the bus despite how busy mornings are—we were touched until the very end. We would definitely like to stay again. It was an amazing summer memory for both children and adults—everything was taken care of.

It was a trip with heavy rain the whole time, but we arrived at the Hotel early and were able to enjoy ourselves a lot. It was disappointing that we couldn’t use the outdoor facilities because of the rain, but our grandchildren and parents enjoyed the indoor Facility, while grandpa and grandma enjoyed the Onsen. However, because of the heavy rain, it was difficult to get to the restaurant. It would have been perfect if it hadn’t rained! The Room was spacious and we were very satisfied. The food was also delicious. If I had one small request, it would be about drinks at places like the restaurant—since we were traveling with a 2-year-old, it would have been nice to have something like barley tea available.\nWe’d like to visit again next time on a day with better weather.

With construction starting in September, and since we can only travel on weekdays, this was our last stay of the year. The food, the baths, and the Room were wonderful—and above all, the staff’s hospitality was exceptional in every way. What impressed us most this time was how you remembered what we discussed during our previous stay about how to serve chilled sake, and then made it happen exactly as promised. We were able to enjoy it deliciously right to the very last sip. Your prompt response truly surprised us and made us feel that you are always thinking of your guests. This is a special place for us. We are deeply grateful for this encounter, and we sincerely look forward to seeing everyone again next year.

I recently stayed at this Accommodation for the first time.\nThere were international staff working on-site, and their service was very polite and welcoming, so I felt at ease even as a first-time guest. Since I was staying with a relative who has some difficulty walking, I checked in advance about stairs; however, there was a small set of steps (about three) without handrails along the route inside the building, which made getting around a bit challenging. I think it would be helpful to have handrails there. I also feel that adding handrails to the open-air bath in the guest room would be beneficial.\nOn the other hand, every meal was delicious and more than enough in quantity—we were very satisfied. The dishes featuring seafood and local ingredients exceeded our expectations, and we were able to enjoy them at a relaxed pace. As our group enjoys drinking, we also appreciated that it was all-inclusive.\nOverall, it was a very satisfying stay, and we were impressed by the attentiveness of all the staff. With a few improvements to the facilities, it would be even more comfortable, but it was a wonderful Accommodation that made us want to visit again.\nThank you very much.

The Room, the bath, and the private bath were all great. The food was also excellent. There was a fireworks festival, and it was close to the venue so we could see it well. We will stay again.

I stayed in August. The Hotel itself felt a bit old, but the necessary areas have been renovated. Good points - The Hotel has an outdoor pool. Ito’s Orange Beach is a bit far, so the pool is more than enough for kids to play. It’s heated and the water temperature was comfortable. - There are karaoke rooms, table tennis, and a free manga corner. - The complimentary Onsen manju at welcome service is delicious. - As part of the Fujita Kanko Group, there are Plans that include free tickets to Hakone Yunessun and Shimoda Aquarium. There is also a 24-hour MaxValu right next door where you can buy snacks and sweets anytime. Points for improvement - If it’s only seafood, you get tired of it, so I’d like more variety in meat and vegetable dishes as well. - I would prefer a card key for the Room. Overall, I felt it offered excellent value for money.

To satisfy my hungry junior-high grandson, I looked for a place with a delicious buffet. My husband had stayed here twice before and said the Room was spacious, so we chose it. In reality, the roomy interior let each of us relax at our own pace, and the services—like the drink bar and after-bath ice cream—were excellent. My grandson was thrilled. We enjoyed playing in the pool and the Onsen pool, and we also had fun at the evening festival stalls. All of the staff were very kind, which left a great impression. This is a Hotel that makes you want to come back. Just one thing: it was disappointing that it felt hot inside the elevator.

I usually stay at Itoen Group properties, but this time I tried staying here with a breakfast-included Plan! There are various shops nearby, so not having dinner included was no problem at all. I came by motorcycle, and it was raining quite heavily on the day of checkout, so when I told them I wanted to extend my stay, they looked into options and arranged it for me. The staff were very helpful, and I had a very satisfying stay. Next time, I’d like to try the Plan with dinner included.

Luxurious atmosphere, delicious meals, and outstanding staff! In the evening, I enjoyed drinks with my wife and had a wonderful time.

The exterior is beautiful, and the garden is lovely. Fresh flowers at the entrance and the charming interior design made everything feel stylish and exciting to look at. The cookies and tea provided during check-in were absolutely delicious. The room was spacious, with a tatami area that allowed us to relax comfortably. The complimentary water was also appreciated. Meals were abundant for both dinner and breakfast, featuring fresh sashimi and delicious herb-infused dishes that soothed both our hearts and stomachs—everything was incredibly tasty. Everywhere was spotless, showing great attention to cleanliness, which made our stay comfortable and worry-free. The bath experience was wonderful; we enjoyed a relaxing soak in the open-air bath. Additionally, having views of the ocean from both the restaurant and room added an extra special touch. Thank you for gifting us rosemary upon departure—it filled our car with a soothing aroma on the way home! We shared some with my parents who immediately used it in cooking; they loved how flavorful it was! Thanks to the owner’s hospitality, this trip became truly memorable. We are deeply grateful for your kindness during our stay at such a wonderful accommodation. We look forward to visiting again in the future!