미나미이토역 × 웰컴 라운지에서 쉴 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸

Once again, I was very satisfied with everything—the cuisine, the hospitality, and the Facility—and was able to relax. Last time, I mentioned that the meat dish at dinner was a bit fatty and that I would appreciate a leaner option, and you kindly changed it to filet. Also, last time at breakfast, the delicious dried horse mackerel was served near the end of the meal, which was a little disappointing; however, this time there was no such issue and I was extremely satisfied. The soba served as a late-night snack during bar time was also delicious. The only disappointment this time was the bad weather—everything else was perfect. (As always, I ended up drinking too much.) I would love to visit again to relax. Thank you very much.

We stayed here for a birthday trip, and it truly was a completely satisfying stay. Dinner was top-class in every respect—flavor, presentation, and ingredient quality—and the smoked splendid alfonsino was especially outstanding. They also kindly prepared a special birthday message plate at dinner, which made us very happy. The restaurant service and atmosphere were wonderful as well. The Japanese breakfast the next morning was also high quality, and the presentation using a wooden bento box felt fresh and memorable. The Room was very spacious, and the ocean view from the second floor was breathtaking—sea and sky blending into one. Soaking in the open-air bath (Onsen) while gazing at the moon was an indescribably blissful moment. With no TV intentionally provided, we were able to enjoy a digital detox and fully immerse ourselves in nature. Our daughter loved the pool too, so I highly recommend it for families with children. The lounge bar offered a wide variety of drinks and alcohol, and it was convenient and appreciated that we could bring them back to our Room. We would definitely like to stay again.

This Accommodation let us fully enjoy both the sea and the Onsen. The sound of the waves heard from the tatami Room was truly, truly soothing—it was a Room that made us want to keep watching and listening forever, and to stay longer. From arrival to departure, every staff member was kind and attentive. We were able to enjoy the meals, drinks, and even late-night ramen. There wasn’t a single thing to complain about—this is a place we absolutely want to visit again. Thank you for such a wonderful time.

A relaxing, tranquil Accommodation for adults. Watch the ever-changing sky, sea, and forest, and the sparkling stars; soak in the Onsen whenever you like; and enjoy high-quality meals... Above all, the staff’s hospitality is outstanding. During my stay, they never once asked for my name or Room number, and they even adjusted the end time of dinner to fit my spa Reservation. Thanks to their seamless communication and thoughtful care, I felt completely at ease throughout my stay. I will be back again. Thank you very much.

Our First Visit to Ubud no Mori All of the staff were incredibly kind and spoke to our dog so warmly. Thanks to them, we felt welcomed and comfortable from start to finish. The food was absolutely delicious—we were more than satisfied!! We even got to enjoy the late-night soba, which made the evening even happier. Being able to relax and have such a wonderful time with our dog became a truly special memory for us. We would love to visit again! Thank you so much for a wonderful stay!

After arriving, we relaxed in the lounge with drinks and snacks. For dogs, amazake and ice cream are provided. The meals were delicious, and the sashimi was especially fresh. Drinks are all-you-can-drink, so you can enjoy plenty. The Room was clean and very nice, but the air conditioner airflow blew directly toward our faces, so we adjusted our position to make it more comfortable. We were able to spend a very relaxing holiday.

The staff’s hospitality was truly outstanding. One delightful surprise after another made both our hearts and stomachs more than satisfied. There were plenty of activities for both adults and children, and we fully enjoyed the breathtaking views of the sea and islands. One night wasn’t nearly enough to experience it all. We would love to return.

We stayed in a Room with an open-air bath. Since the Hotel is located in a villa area, it was very quiet, and we even saw squirrels in the trees outside the Room window. The front desk staff were also very kind and helpful. Although this is a Plan without meals, light snacks such as sweets and cup noodles are available next to the front desk. In the morning, bread and rice are also provided. We had a wonderful stay and would like to use this Accommodation again.

It was a trip with heavy rain throughout, but we arrived at the Hotel early and had plenty of time to enjoy ourselves. Since it was raining, we couldn’t use the outdoor facilities, which was disappointing, but the grandchildren and parents enjoyed the indoor Facility while Grandpa and Grandma relaxed in the Onsen. However, because of the heavy rain, getting to the restaurant was difficult. If it hadn’t been raining, it would have been perfect! The Room was spacious and we were very satisfied. The food was also delicious. If I could mention one small wish: since we were traveling with a 2-year-old, it would have been nice if drinks like barley tea were available at places like the restaurant. Next time, we’d love to visit on a sunny day.

We searched for an all-inclusive, ocean-view Hotel with breakfast and dinner buffets and a pool, and stayed here as a family during our summer vacation. The wide variety of all-inclusive options, the breakfast and dinner buffets with live cooking stations, the pool, and the many types of Onsen were all wonderful. We also enjoyed the free soap-making activity with our child. Everyone at the Hotel was truly kind. They always greeted us with smiles and attentive service, never showing any sign of being busy or affected by the heat. We were deeply impressed by their hospitality and were able to relax at a very leisurely pace. Even during the Shuttle Service on our departure day, they saw us off at the bus despite how busy mornings are—we were touched until the very end. We would definitely like to stay again. It was an amazing summer memory for both children and adults—everything was taken care of.

This was my first stay, and just as everyone says, the meals were outstanding. I’ve stayed at many Accommodations, but this was the most delicious by far. It wasn’t just tasty—the menu was exciting too, and I truly looked forward to mealtimes. Personally, I was especially impressed by how delicious the sautéed splendid alfonsino was. The Room was also very clean and comfortable. In addition, the location offers great access to everywhere, making sightseeing easy and convenient. When I visit Izu again someday, I’d love to stay here again. Thank you very much.

I had a very comfortable stay. Once again, I was delighted by the warmth of all the staff. Everyone is attentive and hardworking, and your hospitality truly comes through—creating a relaxing atmosphere. Last time I was too full to try the late-night tantanmen, so this time I moved dinner earlier and adjusted my timing by singing karaoke right up until then. The tantanmen was the perfect portion and delicious. I will definitely visit again. Thank you very much for your kind care.

The building isn’t new, but it was clearly well maintained and very clean! It was a pet-friendly Room, but there was no noticeable odor at all. We were very satisfied with the Room!! The pool is available from 9:00 to 17:00, but since check-out is at 10:00, using the pool in the morning feels a bit rushed. I thought it would be nicer if check-out were at 11:00 so we could relax more. Next time, I’d like to come back for a Multiple Night Stay and take it easy!

This was my first stay. I thought the Onsen quality was excellent. The meals were very generous, and each dish was carefully prepared and delicious. The simmered golden eye snapper was the only item that tasted a bit heavily seasoned. I was satisfied with the sashimi and golden eye snapper shabu-shabu as well—everything was fresh with no unpleasant odor. As it’s an all-inclusive Accommodation, I was able to enjoy plenty of drinks. I stayed in an annex, and while there were many stairs and it was a bit of a trek to the Onsen, I enjoyed the traditional atmosphere. In my Room, it felt like there were quite a few insects around the open-air bath. Thank you very much. I’ll be back!

With construction starting in September, and since we can only travel on weekdays, this was our last stay of the year. The food, the baths, and the Room were wonderful—and above all, the staff’s hospitality was exceptional in every way. What impressed us most this time was how you remembered what we discussed during our previous stay about how to serve chilled sake, and then made it happen exactly as promised. We were able to enjoy it deliciously right to the very last sip. Your prompt response truly surprised us and made us feel that you are always thinking of your guests. This is a special place for us. We are deeply grateful for this encounter, and we sincerely look forward to seeing everyone again next year.

I usually stay at Itoen Group properties, but this time I tried staying here with a breakfast-included Plan! There are various shops nearby, so not having dinner included was no problem at all. I came by motorcycle, and it was raining quite heavily on the day of checkout, so when I told them I wanted to extend my stay, they looked into options and arranged it for me. The staff were very helpful, and I had a very satisfying stay. Next time, I’d like to try the Plan with dinner included.

I recently stayed at this Accommodation for the first time.\nThere were international staff working on-site, and their service was very polite and welcoming, so I felt at ease even as a first-time guest. Since I was staying with a relative who has some difficulty walking, I checked in advance about stairs; however, there was a small set of steps (about three) without handrails along the route inside the building, which made getting around a bit challenging. I think it would be helpful to have handrails there. I also feel that adding handrails to the open-air bath in the guest room would be beneficial.\nOn the other hand, every meal was delicious and more than enough in quantity—we were very satisfied. The dishes featuring seafood and local ingredients exceeded our expectations, and we were able to enjoy them at a relaxed pace. As our group enjoys drinking, we also appreciated that it was all-inclusive.\nOverall, it was a very satisfying stay, and we were impressed by the attentiveness of all the staff. With a few improvements to the facilities, it would be even more comfortable, but it was a wonderful Accommodation that made us want to visit again.\nThank you very much.

I stayed in August. The Hotel itself felt a bit old, but the necessary areas have been renovated. Good points - The Hotel has an outdoor pool. Orange Beach in Ito is a bit far, so the pool is more than enough for kids to play. It’s heated and the water temperature was comfortable. - There are karaoke, table tennis, and a free manga corner. - The welcome Onsen manju was delicious. - As part of the Fujita Kanko Group, there are Plans that include free tickets to Hakone Yunessun and Shimoda Aquarium. There is also a 24-hour MaxValu right next door, so you can buy any snacks or sweets you want. Points for improvement - If it’s only seafood, it gets repetitive, so I’d like more variety in meat and vegetable dishes as well. - I’d prefer a card key for the Room. Overall, I felt it offered excellent value for money.

The Room, the bath, and the private bath were all great. The food was also excellent. There was a fireworks festival, and it was close to the venue so we could see it well. We will stay again.

To satisfy my hungry junior-high grandson, I looked for a place with a delicious buffet. My husband had stayed here twice before and said the Room was spacious, so we chose it. In reality, the roomy interior let each of us relax at our own pace, and the services—like the drink bar and after-bath ice cream—were excellent. My grandson was thrilled. We enjoyed playing in the pool and the Onsen pool, and we also had fun at the evening festival stalls. All of the staff were very kind, which left a great impression. This is a Hotel that makes you want to come back. Just one thing: it was disappointing that it felt hot inside the elevator.