미츠야역 × 고객 서비스 평가가 높은 호텔·료칸

Since dinner isn’t included, there is a shuttle bus to and from the Kanazawa Station area, which makes it easy to go out to eat. Even though it’s one Room, the bath and toilet are in the middle, so it feels like the space is divided, which I liked. The breakfast buffet has a wide variety of options; the Kanazawa curry is delicious, and there are plenty of side dishes too—it's a luxurious breakfast that I really enjoyed. As soon as you enter the Hotel entrance, it smells wonderful, which I loved. I will definitely stay here again when I visit Kanazawa.

I truly enjoyed Kanazawa’s cuisine from the bottom of my heart. I learned so much—about Kanazawa’s culture and local ingredients. This is purely my personal impression, but I felt that the guest rooms, dining, and hospitality were on par with the luxury Hotels I have stayed at in Japan and abroad, such as Aman, Bulgari, Okura, and Palace.

Everything—from the hospitality and the Room to the dinner—was outstanding, and we were completely satisfied. First, the matcha tea and sweets served as a welcome were delicious. The steak kaiseki dinner was carefully prepared dish by dish, the meat was tender and very tasty, and although the portions were generous, we finished everything. The herbal tea also had a wonderful aroma and was very relaxing. Their commitment to ingredients from Noto really came through, and you could feel their love for Noto. The service was also excellent. The Room was just the right size, and we appreciated having a large table. When visiting Kanazawa, I would definitely recommend this Accommodation to many people. I would love to stay here again.

I have stayed here several times, and I am always satisfied with the Hotel staff, the Room, and the breakfast. The cakes and bread at the lobby lounge & boutique “Fountain” are reasonably priced yet very delicious, and taking them back to my Room to enjoy is something I look forward to every time.

My wife and I stayed for two nights over a weekend trip. Unfortunately, it rained, so we couldn’t fully enjoy sightseeing in Kanazawa as planned. However, the time we spent at the Hotel was incredibly comfortable, and thanks to the wonderful lounge and the thoughtful care of all the staff, it turned into a truly satisfying stay. We arrived at the Hotel around noon. Our car was taken care of with valet service, which made it easy for us to head to Omicho Market. We enjoyed rock oysters, Noto beef croquettes, grilled scallop skewers, and more. When we returned to the Hotel around 2:00 p.m., even though it was before check-in time, we were kindly told that our Room was already ready. The Room was spotless and had a calm atmosphere—such a welcome gesture after walking in the rain. What I had been looking forward to most during this stay was the club lounge. We were amazed by how well stocked it was: their famous cakes, sandwiches, a wide selection of drinks, and even Häagen-Dazs ice cream. The evening offerings were also excellent—far beyond what you’d expect from “just a lounge,” and more than enough for us as dinner. We were also excited about breakfast. Although we had to wait a little due to full seating, the food exceeded our expectations. It felt distinctly Kanazawa-like as well, and we were very satisfied. Above all else, what left the strongest impression was the staff’s smiles and hospitality. Throughout our two-night stay, every staff member greeted us with genuine warmth, and their attentive care comforted us again and again. Even when checking out and leaving, there was one last pleasant surprise. When our car was brought to the entrance via valet service, chilled mineral water had been placed in the cup holders. My wife and I were truly touched by such thoughtfulness until the very end. Since we couldn’t do as much sightseeing in Kanazawa due to the rain this time around، our time at this Hotel became an especially memorable part of our trip. When we visit Kanazawa again، we would definitely love to stay here. To all of your staff، thank you very much for an amazing two nights and three days.

I’d been looking forward to my trip to Kanazawa, but just before arrival the weather turned terrible—torrential rain and even lightning. I remembered how close it is to the station, so I left my luggage before check-in and went out exploring. On the way back, I stored my bags again and enjoyed shopping for souvenirs hands-free, then had lunch and tea and made the most of Kanazawa. I’d like to stay here again on my next trip. So grateful for the great location near the station!

This was my second stay. As before, the front desk staff were polite and kind, and I had a very pleasant stay. The Room facilities are a bit old, but everything is well cleaned and there were no issues at all. Breakfast is included, and it was great to be able to enjoy Kanazawa’s famous Champion Curry. The scrambled eggs at breakfast were delicious; I put them on rice and poured Champion Curry over it, and it was excellent. It’s an affordable Hotel that I’m very satisfied with.

Conveniently located just to the left after exiting Kanazawa Station, making it a great transportation hub. The front desk staff gave a polite and thorough explanation, which was reassuring. When I entered the Room, I noticed a slight odor at first, but I quickly got used to it. It was right after the holiday period, so the city was less crowded and I could relax—I’d like to stay here again.

The approach to the Hotel was a bit hard to find, and when I reached the lobby and saw the small front desk, I wondered if I had made a mistake with my Reservation. We stayed as a group of five and booked two Rooms—a triple and a twin—but the triple Room was especially small. Those were my only concerns. However, the Rooms were very clean—everything was spotless and well maintained. The small Room size was made up for by the large public bath, and above all, we were extremely satisfied with how delicious breakfast was! Beautiful presentation, great seasoning, and breakfast in a quiet space without any noise or bustle!! Everyone was very happy. If I have friends planning to visit Kanazawa next time, I will definitely recommend it. I think it’s a high-quality Hotel that exceeds its price. Please give it a try!

So spacious for a Hotel right in front of the station! It was so affordable that I wondered if it was too good to be true, but the Review ratings were high so I made a Reservation—and it really was great. Bath salts and amenities were well stocked. I didn’t use the restaurant, but it was very lively, so I figured the food must be good. There’s also a convenience store nearby. The parking lot was full so I couldn’t use it, but there’s a paid parking lot right across the street, so it wasn’t a problem. I think it’s a very good Hotel!

Revisited Kanazawa after a long time and stayed here again. Despite being operated with minimal staff, everyone was polite and considerate in their service. The front desk and rooms were clean, and the amenity bar was always well-stocked, which was reassuring. It was unfortunate that the room wear was quite small. Being located within the premises made everything convenient and allowed for efficient movement. Looking forward to visiting again!

We stayed right after the Obon holidays. Because we made our Reservation early, we got a great deal—and since it was less crowded after Obon, the staff kindly accommodated our requests. With its convenient location right in front of the station, our whole family had a comfortable stay. The price, service, and location were all excellent, so it felt like great value for money.

I stayed here for sightseeing in Kanazawa. Although I took a bus from the station, it was a very convenient Hotel—Higashi Chaya District, the 21st Century Museum of Contemporary Art, and plenty of lunch and dinner options were all within walking distance.\nIt was my first stay, but my friend who stayed with me chose it right away after saying, “Nono is recommended.” The Room was easy to use, clean, and I was very satisfied. The large public bath was also very clean.\nI also enjoyed the late-night soba and was extremely satisfied. Next time I’d like to try the buffet. I will definitely stay again, and I would love to recommend it to other friends as well.\nThank you very much for your hospitality.

It’s basically a standard Hotel single room, just without a toilet or shower. In the large public bath on the basement level, there are two private shower booths that you can use freely. Shampoo, conditioner, body & face soap, and cleansing oil are provided in both areas, so you can come empty-handed. Paper towels are available at the sinks as well, so having just one towel and one bath towel is usually enough. A hair dryer and curling iron are also provided for peace of mind. The only essential item is earphones—no talking and no sound allowed—so be sure to bring them. Other than that, it’s simple and very clean, so I recommend it.

Although I arrived earlier than planned, I truly appreciate that you prepared my Room for me. It allowed me to take my entrance exam calmly. The bus schedule to Kanazawa University was also posted in front of the lobby counter, which was very helpful. Thanks to you, I passed.

Conveniently located near the station and easy to access. The staff are polite and kind. The complimentary late-night ramen is delicious. It’s also nice that the Room has a small massage device and that pillows can be borrowed. The large public bath can get crowded when there are group guests.

It’s just a little (in terms of feeling) away from the station area, but that made it calm and comfortable. It’s still close to the station, and there’s also a convenience store nearby. In the Room, if you open the roller blind, you can be seen from outside, so it would be perfect if there were an additional sheer curtain. The bathroom was clean, and I ended up using it many times. The breakfast venue felt slightly hot—perhaps because of the oden or the air conditioning. I think it would have been even better with lower humidity. The meals felt like standard business-style fare with a Kanazawa touch. I slept well. If I have another chance, I’d like to stay again. Thank you very much.

A clean and well-maintained Hotel with an excellent location and easy access from the station. With restaurants and convenience stores nearby, you won’t have any trouble finding what you need. The shampoo and other amenities in the bath dispense a bit poorly.

The Hotel was very clean and functional, which was truly great. There were also materials prepared to introduce sightseeing spots and gourmet options around the Hotel, which were very helpful. However, the best part of this Hotel was the front desk staff. The atmosphere they created felt like the ultimate service. I will definitely use this place again when I visit Kanazawa. Additionally, the hairdryer was a big hit with the women in my family!

In June 2026, I stayed one night at Dormy Inn Kanazawa. It’s close to the station, and it was great that they could store my luggage when I arrived in Kanazawa, and also keep it for me after checkout the next day. The Room was simple and very clean. The air conditioner had a remote control, so I could adjust it myself, which was convenient. There was water and some snacks in the refrigerator, and I enjoyed them. The Onsen is on the 14th floor, and you can go there in loungewear and slippers. Shampoo, conditioner, and body soap are provided, and at the sinks there is a hair dryer as well as toner and lotion. After the Onsen, I also had ice cream and coffee. In the morning you can have a probiotic drink. However, when I went at night it was crowded, and some guests reserved washing stations by leaving their personal items there even though shelves are provided for belongings—so I had to wait a few minutes. That’s why my rating is 4 stars. It would be helpful if a clear notice could be posted to discourage this behavior so everyone can use the facilities comfortably. There is also complimentary “yonaki soba” (late-night noodles) served after 9:00 p.m., and since the portion isn’t large it was easy to finish. I traveled with my family, and they also said they liked the Onsen very much. My overall impression: great location near the station, polite staff service, plus nice extras like ice cream, coffee, and late-night noodles. I would like to stay again.