오토마루역 × 고객 서비스 평가가 높은 호텔·료칸

Since dinner isn’t included, there is a shuttle bus to and from the Kanazawa Station area, which makes it easy to go out to eat. Even though it’s one Room, the bath and toilet are in the middle, so it feels like the space is divided, which I liked. The breakfast buffet has a wide variety of options; the Kanazawa curry is delicious, and there are plenty of side dishes too—it's a luxurious breakfast that I really enjoyed. As soon as you enter the Hotel entrance, it smells wonderful, which I loved. I will definitely stay here again when I visit Kanazawa.

I stayed here for a concert trip this time. Because of the concert end time and traffic, I didn’t arrive until 9:00 PM, and I ended up getting to dinner very late, but you welcomed me with a smile and I had a wonderful time. Breakfast was also delicious, and since I had some time before checkout, I was able to take a walk in Kenrokuen Garden across the street. The location is excellent, and above all, every staff member was smiling and seemed genuinely happy—I would definitely like to stay here again the next time I visit Kanazawa. Thank you as well for your thoughtful thank-you email.

I stayed here to celebrate a friend’s birthday. My friend asked me to choose the Accommodation, and I booked Takitei without hesitation. We were extremely satisfied! The Room, baths, meals, and attentive service were all wonderful. Since it was a birthday, we also received such warm hospitality, and my friend was truly delighted. My friend especially loved the jibuni served at dinner. Thanks to you, I was able to spend a wonderful time with friends I hadn’t seen in a while. I’m filled with gratitude. I would love to visit again.

I truly enjoyed Kanazawa’s cuisine from the bottom of my heart. I learned so much—about Kanazawa’s culture and local ingredients. This is purely my personal impression, but I felt that the guest rooms, dining, and hospitality were on par with the luxury Hotels I have stayed at in Japan and abroad, such as Aman, Bulgari, Okura, and Palace.

We enjoyed another wonderful trip to Kanazawa. The staff at the club lounge were very kind and took great care of us. The green tea jelly was especially delicious. Thank you very much! We’re looking forward to visiting again in winter.

We stayed here for our 30th wedding anniversary trip. The meals were simply outstanding. Not only the food but also the tableware was beautiful, and my wife—who loves dishes—was so inspired that she bought lots of Kutani ware during our sightseeing in Kanazawa the next day. It was my wife’s first time in Kanazawa, and she seems to have fallen in love with the city. With only four Rooms, it was quiet, and the bath was excellent as well. We truly enjoyed a relaxing adults-only getaway. We would love to return again, not just for anniversaries.

Everything—from the hospitality and the Room to the dinner—was outstanding, and we were completely satisfied. First, the matcha tea and sweets served as a welcome were delicious. The steak kaiseki dinner was carefully prepared dish by dish, the meat was tender and very tasty, and although the portions were generous, we finished everything. The herbal tea also had a wonderful aroma and was very relaxing. Their commitment to ingredients from Noto really came through, and you could feel their love for Noto. The service was also excellent. The Room was just the right size, and we appreciated having a large table. When visiting Kanazawa, I would definitely recommend this Accommodation to many people. I would love to stay here again.

I have stayed here several times, and I am always satisfied with the Hotel staff, the Room, and the breakfast. The cakes and bread at the lobby lounge & boutique “Fountain” are reasonably priced yet very delicious, and taking them back to my Room to enjoy is something I look forward to every time.

I was looking for a Room with an open-air bath and in-room dining. About a 45-minute drive from Kanazawa, with a zoo and the mysterious Hanibe Gankutsu-in nearby, it felt like the perfect place for the first night of our 2-night, 3-day trip, so we decided to stay here. First, when we arrived about 10 minutes past check-in time, everyone was waiting outside in this heat, and since we weren’t used to that kind of welcome, we felt truly apologetic (lol). I was surprised by how vast the grounds were—our Room was spacious, and best of all, it had the semi open-air bath I’d been hoping for! Having a dedicated staff member (?) take care of us throughout our stay also made us feel at ease. This time it happened to be my companion’s birthday month… and when I casually mentioned it, they gave us a birthday gift at dinner. On top of that, the proprietress even put on a surprise (no spoilers), which made it such a fun and memorable experience. We heard the meals change daily, so I think even a Multiple Night Stay would be enjoyable. There are also two large public baths that are more than enough to enjoy even without an in-room bath—we were able to relax and unwind. Above all, we really appreciated the warm hospitality from all the staff. In the end everything worked out well, but since it was their birthday month I requested an additional dinner item in advance; however, on the day we were told that if we ordered that menu they would like to serve dinner not in our Room but in another private dining room instead. Since I had been looking forward to in-room dining as well, I would have appreciated being informed at the time of ordering that this might happen. That said, the room they prepared for us was private—and actually it worked out better for messy people like us because we didn’t have to rush around tidying up before dinner—so we were very satisfied. Next time I’m thinking of visiting during my own birthday month so I can experience the proprietress’s surprise again. Thanks to you all, it turned into a wonderful Kanazawa trip. Thank you very much!

My wife and I stayed for two nights over a weekend trip. Unfortunately, it rained, so we couldn’t fully enjoy sightseeing in Kanazawa as planned. However, the time we spent at the Hotel was incredibly comfortable, and thanks to the wonderful lounge and the thoughtful care of all the staff, it turned into a truly satisfying stay. We arrived at the Hotel around noon. Our car was taken care of with valet service, which made it easy for us to head to Omicho Market. We enjoyed rock oysters, Noto beef croquettes, grilled scallop skewers, and more. When we returned to the Hotel around 2:00 p.m., even though it was before check-in time, we were kindly told that our Room was already ready. The Room was spotless and had a calm atmosphere—such a welcome gesture after walking in the rain. What I had been looking forward to most during this stay was the club lounge. We were amazed by how well stocked it was: their famous cakes, sandwiches, a wide selection of drinks, and even Häagen-Dazs ice cream. The evening offerings were also excellent—far beyond what you’d expect from “just a lounge,” and more than enough for us as dinner. We were also excited about breakfast. Although we had to wait a little due to full seating, the food exceeded our expectations. It felt distinctly Kanazawa-like as well, and we were very satisfied. Above all else, what left the strongest impression was the staff’s smiles and hospitality. Throughout our two-night stay, every staff member greeted us with genuine warmth, and their attentive care comforted us again and again. Even when checking out and leaving, there was one last pleasant surprise. When our car was brought to the entrance via valet service, chilled mineral water had been placed in the cup holders. My wife and I were truly touched by such thoughtfulness until the very end. Since we couldn’t do as much sightseeing in Kanazawa due to the rain this time around، our time at this Hotel became an especially memorable part of our trip. When we visit Kanazawa again، we would definitely love to stay here. To all of your staff، thank you very much for an amazing two nights and three days.

I originally planned to stay at a mountain hut for a hike, but the weather turned bad, so I changed plans to sightseeing in Kanazawa and made a Reservation at this Hotel. When I arrived at the parking lot, the building looked old from the outside and I was a little worried, but once I went to the lobby and then to my Room, I was glad I chose this place. First of all, everyone in the lobby was kind, pleasant, and very helpful. The lobby interior was wonderful, and the Room had been beautifully renovated. I had a very comfortable stay. With Kanazawa Castle right next door, it’s also very convenient for sightseeing. Next time I come to Kanazawa, I’d like to stay here again.

I stayed at this Ryokan specifically to enjoy ayu, as it is famous for its ayu cuisine. At dinner, a wide variety of ayu dishes were served, and I thoroughly enjoyed more than 10 fish. The most delicious was the ayu rice; even though I was already full, I ended up having two bowls. The non-ayu dishes also looked excellent, so next time I plan to try dishes other than ayu. The proprietress, the attendants, and the head chef were all friendly, and I had a wonderful time. It was a pity that the bath was not an Onsen, but it was spacious enough for more than the number of guests staying there, so I could soak at leisure and ease my travel fatigue. As this is a historic culinary Ryokan, you can’t expect modern comforts; however, it is well maintained in its own way and offers a different kind of comfort from today’s luxury Ryokan. This Accommodation lets you experience the comfort of a traditional Japanese inn.

I’d been looking forward to my trip to Kanazawa, but just before arrival the weather turned terrible—torrential rain and even lightning. I remembered how close it is to the station, so I left my luggage before check-in and went out exploring. On the way back, I stored my bags again and enjoyed shopping for souvenirs hands-free, then had lunch and tea and made the most of Kanazawa. I’d like to stay here again on my next trip. So grateful for the great location near the station!

The entire property is spotless and feels very clean. The Room was also clean, and the toilet in particular looked brand new. Of course, the baths are spacious, with various types of baths and a sauna. Bath hours are until 11:00 PM, so I ended up going right before closing each time, but I was satisfied. Checkout was smooth since all I had to do was put the key in the box. I will definitely stay here again when I visit Ishikawa Prefecture.

This was my second stay. As before, the front desk staff were polite and kind, and I had a very pleasant stay. The Room facilities are a bit old, but everything is well cleaned and there were no issues at all. Breakfast is included, and it was great to be able to enjoy Kanazawa’s famous Champion Curry. The scrambled eggs at breakfast were delicious; I put them on rice and poured Champion Curry over it, and it was excellent. It’s an affordable Hotel that I’m very satisfied with.

Conveniently located just to the left after exiting Kanazawa Station, making it a great transportation hub. The front desk staff gave a polite and thorough explanation, which was reassuring. When I entered the Room, I noticed a slight odor at first, but I quickly got used to it. It was right after the holiday period, so the city was less crowded and I could relax—I’d like to stay here again.

The approach to the Hotel was a bit hard to find, and when I reached the lobby and saw the small front desk, I wondered if I had made a mistake with my Reservation. We stayed as a group of five and booked two Rooms—a triple and a twin—but the triple Room was especially small. Those were my only concerns. However, the Rooms were very clean—everything was spotless and well maintained. The small Room size was made up for by the large public bath, and above all, we were extremely satisfied with how delicious breakfast was! Beautiful presentation, great seasoning, and breakfast in a quiet space without any noise or bustle!! Everyone was very happy. If I have friends planning to visit Kanazawa next time, I will definitely recommend it. I think it’s a high-quality Hotel that exceeds its price. Please give it a try!

The location is excellent, and the Room size and furnishings were great—especially the bathroom facilities, which were very convenient and impeccably clean. I would like to stay again.

So spacious for a Hotel right in front of the station! It was so affordable that I wondered if it was too good to be true, but the Review ratings were high so I made a Reservation—and it really was great. Bath salts and amenities were well stocked. I didn’t use the restaurant, but it was very lively, so I figured the food must be good. There’s also a convenience store nearby. The parking lot was full so I couldn’t use it, but there’s a paid parking lot right across the street, so it wasn’t a problem. I think it’s a very good Hotel!

Revisited Kanazawa after a long time and stayed here again. Despite being operated with minimal staff, everyone was polite and considerate in their service. The front desk and rooms were clean, and the amenity bar was always well-stocked, which was reassuring. It was unfortunate that the room wear was quite small. Being located within the premises made everything convenient and allowed for efficient movement. Looking forward to visiting again!