츠루기역 × 만족도 평가가 높은 호텔·료칸

From the moment we arrived, the parking guidance, check-in, shop, and breakfast venue staff were all very welcoming, and their smiles and service made our stay truly comfortable. The Room was also clean and well maintained. We also appreciated the complimentary beer and ice cream after bathing. Thank you very much.

Thanks to the attentive care and service of all the staff, we were able to enjoy a truly comfortable stay from start to finish. Every dish was delicious, and the shabu-shabu served with the house special dashi was exceptional—perfect with both meat and fish. The freshly cooked rice prepared on the spot was also wonderful, and we were very satisfied. We chose a Room with an open-air bath, so we could enjoy the Onsen anytime without worrying about the time. The layout was also very practical, with separate spaces for the indoor bath and the vanity/changing area, making it convenient for us as a couple to use smoothly without getting in each other’s way. The building interior and Facility have been beautifully renovated; everything was kept clean throughout, and we never heard noise from other Rooms, so we could relax comfortably without any inconvenience. If I had to mention anything, there were a few lockers in the changing room by the 3rd-floor open-air bath where the locks wouldn’t fasten properly, and it would be even better if the hair dryers were a bit more powerful. Other than that, there was nothing else that concerned us—it was a wonderful stay overall. If we have another chance to visit Toyama, we would definitely like to return. Thank you very much.

On my first trip to Toyama, I stayed here for two nights during a 4-night, 5-day visit. I chose this Hotel for its convenient access to the trolley train, the wide variety of Toyama local cuisine, the table tennis, and above all, the incredible view from the Room. The Room was even better than I imagined—wonderful and very comfortable. We were lucky with the weather, so we could clearly see the trolley train, and I was moved every day by the beautiful scenery outside the window. The Onsen was somewhat busy at times but still within an acceptable range. The water left my skin feeling smooth. A small issue came up at dinner, but the way it was handled was truly heartfelt. They even gave my son some fireworks, which added something special to our family time together. It’s impressive that their response made me feel not only that it canceled out any inconvenience, but that it almost happened for a reason. I have great respect for the manager who assisted us. Everyone at this Hotel was wonderful—even down to each greeting from staff members. Thank you to the Shuttle Service driver for taking us back and forth to Unazuki Station so many times! And thank you as well to the woman working at the bar counter in the buffet venue for teaching me how to make a recommended delicious drink! Also, thank you for writing a letter for my son—he was deeply touched. He brought it home as a keepsake and is treasuring it. Toyama Prefecture has so much depth—I found many more places I want to visit. After entrance exams are over, I’d like to come again in autumn. This time I debated between a Deluxe Japanese-Western style Room and a Western-style Room, and chose the Western-style one. The Room was amazing, but now I’m curious about the Japanese-Western style too—choosing next time will be exciting. Beyond just the view, as a woman I was also impressed by how high-quality the hair dryer in our Room was. Such great attention to service detail. Is it the same hair dryer in every Room? My hair felt so silky afterward. If there’s one request: I’d be happy if there were women’s amenities in each Room (or at least amenity sets in deluxe Rooms). Some guests may want light makeup after using the Onsen as well; having an amenity set would make an already perfect stay even better. We used this Hotel as our base while sightseeing around various places. Next time I'd like to stay three nights. Thank you very much for everything!

We stayed here with our family to celebrate our wedding anniversary. When I mentioned at the time of booking that we were staying for our anniversary, they upgraded our room on the day, and we were truly impressed by how spacious and wonderful it was. At dinner, they took photos for us, and when we left, they even gave us the photos as a gift—it made us so happy. Thanks to the warm hospitality of all the staff, it became a memorable wedding anniversary. We would definitely love to stay again. Thank you very much.

The building is old, but the Accommodation is clean, the meals are delicious, and the Onsen offers a wonderful view. On our way back, we mistakenly got the trolley time wrong. Even though the Shuttle Service had just departed, you kindly came to pick us up. We sincerely apologize for the inconvenience. Thanks to you, we were able to enjoy the beautiful scenery from the trolley—thank you very much. If we come to Unazuki again, we would love to stay at your Accommodation.

As soon as I thought it would be tough to carry my luggage up because the entrance is on the second floor, a staff member came down to meet me, which was a big help. Both baths were great, and the one on the 7th floor in particular had a wonderful view—I really enjoyed a refreshing morning bath. The breakfast buffet was delicious with a wide variety of options, and I was very satisfied from the start of the day. If I had to mention one thing, it would be perfect if complimentary water were provided in the Room. It was a very nice Accommodation.

The Facility and amenities were clean. All the staff were friendly and made our stay comfortable. Two of the four elevators were out of service due to maintenance, so the wait was long, but that couldn’t be helped. Meals were served buffet-style. The local seafood was delicious! Thank you very much.

We stayed for two nights in a room with an open-air bath. Soaking at ease in the hinoki bath and relaxing as we watched the Kurobe River flowing through the bamboo blind was incredibly soothing. The private bath, with its spacious ceramic tub, is also highly recommended. Enjoying coffee in the Premium Lounge while taking in views of the Kurobe River and the mountains felt like a special escape from everyday life. Meals were well balanced at both dinner and breakfast, with a good mix of meat and fish; the tofu in particular was outstanding—perhaps thanks to the pure water. The staff were kind, and housekeeping was thorough. A place we would love to visit again.

Unfortunately, the weather wasn’t great, but the hotel was wonderful. From the pickup to the proprietress’s greeting and our send-off, all the staff were friendly and welcoming with warm smiles. The bath was on the hot side with a crisp, refreshing quality to the water. Above all, the meals were outstanding—everything from the first course onward was truly handmade, and we were completely satisfied. Breakfast was also excellent, especially the freshly made rolled omelet (dashimaki tamago). They also have a great selection of alcoholic drinks. We hear it’s especially lovely during the autumn foliage season as well. We’d love to visit again. Thank you for taking such good care of us.