신촌역 × 눈 구경 목욕으로 인기 있는 숙소고객 서비스 평가가 높은 호텔·료칸

Both the entrance and our Room were clean, the meals (and sweets) were delicious, the Onsen was very relaxing, and all of the staff were incredibly warm and welcoming—we were truly impressed. The dining area also had plenty of space between each group, so our child quietly focused on eating. In addition, you provided activities inside the Hotel such as a puzzle-solving game (the adults got seriously into it too!) and a cardboard maze… When we checked our answers for the puzzle, the front desk staff kindly assisted us, which made our child very happy. I don’t usually post a Review, but I was so moved that I wanted to write one this time. We travel to Matsumoto every summer, so we’d love to stay with you again next year. Thank you very much.

This was my second stay, and once again I was reminded what a truly wonderful property this is. All the staff are always smiling, quick to help, and courteous, making my stay comfortable again this time. The Onsen was exceptional—not only the quality of the water, but also the spotless interior and beautiful views made it a perfect time to unwind. And as a Dormy Inn fan, I thoroughly enjoyed the post-bath ice pops and probiotic drink at the relaxation area, as well as the famous “Yonaki Soba,” all just as delicious as ever. Whenever I stay in Matsumoto, I will definitely choose this place again!

Arrived tired... The natural Onsen bath was wonderful! The staff's courteous service was very helpful. I also enjoyed the soba noodles for breakfast.

We stayed over a three-day weekend and were very satisfied with both the Facility and the service. It turned into a last-minute trip and we made our Reservation on the day of our stay, but this Ryokan was more comfortable than the Accommodation Fee would suggest. Meals: Breakfast featured a wide variety of dishes made with local ingredients. Everything was delicious. Room: The Room was clean and spacious enough for two people. Being able to replace the hand towels was a small touch, but I really appreciated it. Baths: We bathed twice, morning and evening. We were grateful that we could Reserve a private bath by phone before check-in. Every bath was very clean; none were particularly large, but they felt calm and relaxing. Because the shower water was also Onsen water, the water pressure was weak, but it didn’t bother me much. Inside the Accommodation: Every staff member greeted us with a smile whenever we passed by. We also enjoyed how much there was to see—there’s a pond inside, as well as a beautifully maintained courtyard with an ashiyu (footbath). Since I don’t often buy souvenirs at a Ryokan, I’m glad I could purchase cider made at the on-site winery.

We stayed here as a couple on a trip to Matsumoto. We made a Reservation at this Hotel because we were looking for a guest Room near Matsumoto Castle with an open-air bath and private dining. It was close to the castle, and we arrived without getting lost. Both the building and the Room were very well cleaned and felt spotless. The view from the Room was also great. We enjoyed our meal in a private room, and everything was delicious. We chose the dining Plan for guests aged 50 and over, and the portion size was just right. Since there aren’t many shops nearby, we bought drinks from the vending machine inside, but there was only one machine, so the selection was limited. Overall: 5 stars. I usually buy towels with the Hotel name when I stay somewhere, but I forgot this time—so when we visit Matsumoto again, we’ll be happy to stay here again.

The large public bath was clean and very nice.\nWe enjoyed the well-equipped recreational area on the first floor, including table tennis.\nWe were satisfied with the service.

We stayed here as a couple in our early 50s. The Accommodation was spotless down to every corner, and we had a very comfortable stay. [Room & Bath] The Room with an open-air bath had truly breathtaking views, and we enjoyed the bath three times—after arrival, before bed, and again the next morning. The water temperature was a little on the lukewarm side, so it sometimes felt slightly chilly if we stayed in for a long time, but it was still very relaxing. We also appreciated the spacious wash area with a large mirror, which made getting ready in the morning very easy. [Dining] For dinner, we had the “HAKKO Yaki-Shabu Course.” The main yaki-shabu was exquisite—the meat practically melted in our mouths! The shiitake mushrooms and fried potatoes were also delicious, with carefully crafted flavors you wouldn’t normally get at home. We were fully satisfied all the way through to the ochazuke to finish and dessert. For breakfast, we enjoyed the “Onigiri Bento” while taking in the wonderful view. The portion size was slightly modest, but it was just right for us as a couple. The piping hot roasted green tea was rich and very tasty. We were also delighted by thoughtful touches such as complimentary mineral water—this is a wonderful Accommodation where we would definitely like to stay again. Thank you very much.

It was a charming Accommodation full of character. From the moment we stepped inside, it had a comforting atmosphere. The staff responded to our questions thoroughly, so we were able to spend the night feeling at ease. Breakfast was plentiful, but delicious, and we finished it all.

I chose this place for the baths. Just like in the photos, it had a charming, traditional atmosphere. The Facility itself was clean but old, with an old-fashioned doorknob where you insert a key. The lighting at the sink was also far too dim. Meals were served in a private room, so even as a solo guest I could relax without feeling self-conscious. Aside from the man at the front desk, all staff were very polite. The young staff at the dining area were also pleasantly earnest, and I felt more at ease than with overly seasoned service.

Although the rain and thick white clouds sometimes blocked the view completely, the views from the Room overlooking the town, from the restaurant, from the lobby in front of the front desk, and from the open-air bath were all wonderful.