신촌역 × 여름 가족 여행 인기 숙소고객 서비스 평가가 높은 호텔·료칸

Everything was excellent. The hostess’s hospitality was especially wonderful. The staff also kindly introduced us to local spots and were very helpful, so we were able to fully enjoy Nagano. The Onsen was very relaxing, and the meals were truly delicate, beautifully presented, and delicious throughout. There was no excessive service like at a luxury Ryokan, which made it very comfortable. We would love to stay again when we visit Matsumoto.

Both the entrance and our Room were spotless, the meals (and sweets) were delicious, the Onsen was wonderfully relaxing, and all of the staff were incredibly warm and welcoming—we were truly impressed. At the dining venue, there was plenty of space between each group, so our child was able to focus quietly on eating. Also, we really appreciated that you provided activities inside the Hotel such as a puzzle-solving game (the adults got seriously into it too!) and a cardboard maze. When we checked our answers for the puzzle game, the front desk staff assisted us so kindly and thoroughly, which made our child very happy. I don’t usually post a Review, but I was so moved that I wanted to share this one. We travel to Matsumoto every summer, so we’d love to stay with you again next year. Thank you very much.

We gathered from various places to celebrate our elderly parent's birthday and stayed for one night. First, we relaxed together in the private bath while watching the clouds drift by. The specially prepared sparkling water was a delightful touch. The Onsen made us quite hungry, so we chose a small portion gourmet plan considering my mother, but it left us all fully satisfied. We were touched by the thoughtful celebration gesture from the accommodation, and the mulberry jam we purchased at the shop on our way home was delicious as well. During our stay, whether it was walking freely on the spacious tatami or feeling the warmth of the staff, there was always a cozy and pleasant atmosphere. Thank you very much!

We stayed over a three-day weekend and were very satisfied with both the Facility and the service. It turned into a last-minute trip and we made our Reservation on the day of our stay, but this Ryokan was more comfortable than the Accommodation Fee would suggest. Meals: Breakfast featured a wide variety of dishes made with local ingredients. Everything was delicious. Room: The Room was clean and spacious enough for two people. Being able to replace the hand towels was a small touch, but I really appreciated it. Baths: We bathed twice, morning and evening. We were grateful that we could Reserve a private bath by phone before check-in. Every bath was very clean; none were particularly large, but they felt calm and relaxing. Because the shower water was also Onsen water, the water pressure was weak, but it didn’t bother me much. Inside the Accommodation: Every staff member greeted us with a smile whenever we passed by. We also enjoyed how much there was to see—there’s a pond inside, as well as a beautifully maintained courtyard with an ashiyu (footbath). Since I don’t often buy souvenirs at a Ryokan, I’m glad I could purchase cider made at the on-site winery.

We stayed here as a couple on a trip to Matsumoto. We made a Reservation at this Hotel because we were looking for a guest Room near Matsumoto Castle with an open-air bath and private dining. It was close to the castle, and we arrived without getting lost. Both the building and the Room were very well cleaned and felt spotless. The view from the Room was also great. We enjoyed our meal in a private room, and everything was delicious. We chose the dining Plan for guests aged 50 and over, and the portion size was just right. Since there aren’t many shops nearby, we bought drinks from the vending machine inside, but there was only one machine, so the selection was limited. Overall: 5 stars. I usually buy towels with the Hotel name when I stay somewhere, but I forgot this time—so when we visit Matsumoto again, we’ll be happy to stay here again.

I stayed here the night before my trip to Kamikochi. I arrived a little early, but the staff kindly accommodated me and let me into my Room ahead of time. Thank you very much.

The large public bath was clean and very nice.\nWe enjoyed the well-equipped recreational area on the first floor, including table tennis.\nWe were satisfied with the service.

We arrived around 5:30 pm, and everyone was hungry, so we asked if dinner could be served from 6:30 pm, and they kindly accommodated our request. First, the bath. The facilities were very clean, including the changing area. Dinner had many dishes and was delicious. A young man was in charge of our table; although he seemed a bit inexperienced at times, we appreciated his sincere, hardworking attitude. The next morning, we all enjoyed another bath and then had a delicious breakfast with a wide variety of dishes. We used the local bus both ways. On the way there, we took a bus that arrived about five minutes late due to rain from the nearby bus stop, but when it passed in front of the inn, the staff waved to us—everyone was truly touched. It was a warm and welcoming place to stay. Thank you very much.

With the Early Bird 60 discount, we were able to stay at a very reasonable price. One hair dryer in the large public bath changing area was broken, so we had to wait for one to become available. The Room and the Facility overall are old, but well maintained and clean. The meals included all-you-can-drink, so we could drink without hesitation, and the food was fairly tasty for the price. However, it was disappointing that the next day’s tennis tournament social gathering had exactly the same dishes. It’s not really suited for a Multiple Night Stay.

It was a charming Accommodation full of character. From the moment we stepped inside, it had a comforting atmosphere. The staff responded to our questions thoroughly, so we were able to spend the night feeling at ease. Breakfast was plentiful, but delicious, and we finished it all.

We stayed here with a large group in January. First of all, the traditional kura-style building is truly one of a kind. It has been beautifully renovated to suit modern needs while preserving the charm of classic Japanese architecture. It’s even more impressive in person than in photos, and you can really enjoy the building itself—perfect for anyone who loves architecture. The living room feels incredibly open, and even with a big group it never felt cramped. The kitchen was surprisingly spacious, and it was stocked with more than enough cookware and appliances. There was also a great variety of tableware, all stylish, which made cooking even more enjoyable. The dishwasher in particular was large and high-performance, making cleanup easy even for a big group. There are multiple bedrooms as well, so everyone can rest comfortably. This Accommodation is ideal for the purpose of “staying together as a large group and relaxing.” Overall it’s very spacious, so we could spend time there without feeling self-conscious. We only ordered breakfast, but it was simple Japanese food and very delicious. For lunch and dinner we arranged our own meals—buying ingredients at nearby supermarkets (Tsuruya and AEON are conveniently close) and cooking ourselves—and that became part of the fun of the stay. With such well-equipped facilities, this place is especially recommended for those who enjoy cooking. Even though it was cold around New Year’s, the inside was warm and comfortable. The separate hinoki bathhouse was amazing; you heat the indoor bath yourself, but the scent of hinoki wood and the atmosphere were truly relaxing. There is also another bath in the main house (with a modern tub), which you can use as well—and we appreciated the thoughtful touch of underfloor heating in the changing area there. We were highly satisfied with everything—the space, facilities, and overall atmosphere—and would love to visit again in a different season.

A traditional ryokan renovated with a modern touch. The facility may not match the price perfectly, but the meals are absolutely delicious. Excellent value for money!

I found this Facility as a pet-friendly option in the Suwa–Matsumoto area that seemed easy to use and reasonably priced. As you make your way through a maze-like residential neighborhood, the space suddenly opens up and you’ll find the Facility there. The Room is small but unique and comfortable, truly living up to its name as a “secret base you can stay in.” The Room is kept very clean, with amenities and supplies well provided. Despite its size, it’s arranged so you can move efficiently and relax with ease. It was a great example of how to make the most of a compact Room.