시나노타케하라역 × 유아 요금 설정 숙소고객 서비스 평가가 높은 호텔·료칸

Due to my child’s entrance exams, this was my first visit in several years, but the building is well maintained and exceptionally clean. The updated loungewear was very comfortable to wear. Even more impressive is the service from the Hotel staff—everyone at the front desk, restaurant, lounge, and housekeeping consistently provides such pleasant hospitality. There are many Hotels with great facilities but poor service; however, I felt that Grand Phoenix Okushiga is on a different level. As for dining, Italian cuisine is my personal favorite.

Obuse, the town of Hokusai and chestnuts, is known for its beautiful streetscape that feels almost like a theme park. We arrived a little early by car, so we visited Gansho-in Temple and Jokoji Temple before heading to Masuichi Kyakuden. The ceiling painting at Gansho-in—Katsushika Hokusai’s “Phoenix Glancing in All Directions”—was truly breathtaking. As soon as we pulled up in front of Masuichi Kyakuden, a staff member came right out and efficiently carried our luggage inside. The highly sought-after “Chestnut Dessert Suzaku,” which is notoriously difficult to secure, will be offered from 9/10 this year. Because guests staying at Masuichi Kyakuden receive priority guaranteed access, it becomes even harder to make an Accommodation Reservation for stays from 9/10 onward. Since our stay was before then, making a Reservation was easy. Stepping inside Masuichi Kyakuden, you’re immediately enveloped by the stately atmosphere of the kura storehouse building. Our Room was on the second floor; we chose the Relax Twin style. Despite being in a kura-style structure, it also has a terrace, with plenty of natural light and an open feel. There are also more traditional, calmer kura-style Rooms available; however, we were told they are designed with high ceilings to avoid any sense of confinement. Designed by architect John Morford, the Room is fully Western-style with extensive use of stainless steel—its glass-and-stainless bath is well worth seeing. Amenities are L’Occitane; the refrigerator includes complimentary drinks; plus coffee and tea—everything you’d expect from a high-end Ryokan-style stay is provided, making the Room very comfortable. For dinner, we walked about three minutes to Obusedo Honten (part of the same Masuichi group). Every dish showcased the head chef’s experience and refined sensibility. The soup course, simmered dishes, and grilled items had a Kyoto kaiseki influence—above all else, the dashi was exceptional. The sashimi was fresh and perfectly seasoned as well. Local ingredients were used throughout for very high satisfaction overall. One note: the first items served—lightly dressed Kurakake beans and Matsumae-zuke—are not part of the course menu itself (just so you know). They’re clearly intended as snacks with alcohol—especially sake brewed by Masuichi Ichimura Sake Brewery within the same group—and both paired beautifully with their sake: firm Kurakake beans soaked in elegant dashi alongside Matsumae-zuke packed with rich seafood umami made each sip even better than before. In autumn Obuse becomes all about chestnuts; while we couldn’t try “Chestnut Dessert Suzaku,” we did get to enjoy “Mont Blanc Suzaku,” a Western-inspired take on Suzaku. It’s available at their affiliated shop “Entotsu.” We nearly gave up due to long lines but learned that overnight guests can make Reservations—so we were able to enjoy it without waiting. If you stay at Masuichi Kyakuden, be sure to indulge in one of their “Suzaku”-style chestnut sweets if you can. Overall it was an outstanding stay—we thoroughly enjoyed Obuse from start to finish.

Both dinner and breakfast were delicious, and we were very satisfied. Everyone I traveled with agreed it was delicious and finished every bite. The staff were courteous, and we had a wonderful time with friends I hadn’t seen in a while. Thank you very much.

The old-fashioned Momoyama-style bath was truly impressive. From the changing room, the detailed ceiling and flooring created a wonderful sense of character, and when I opened the door to the indoor bath, I couldn’t help but sigh at the atmosphere of a bygone era. The open-air bath also had an excellent ambiance. I rated service 4 because I would have appreciated clearer maps and signage inside the property.

I stayed for two nights in August and did not experience any major inconveniences. The meals were delicious. The Onsen was spacious, and I was able to relax and enjoy it. The staff were also very helpful. There was only one designated smoking area outside, but it was not particularly inconvenient.

The parking lot was spacious and convenient. The Room was clean and functional! The only slight dissatisfaction was the lack of a nearby convenience store, but while exploring, I found a yakiniku restaurant and enjoyed a delicious dinner. I appreciated the staff's thoughtful gestures, such as the handmade map.

Although it was the peak of summer and very hot, it was wonderfully cool here—perfect for a summer getaway. Above all, the food was absolutely delicious. The local dishes and beer were fantastic!

Stayed for a Multiple Night Stay. It seemed many other guests were also staying multiple nights. (I saw some of the same guests at the dining area.) The sulfur Onsen was excellent. It was almost like having it privately to myself. As other Reviews say, there is no lavish feast. It’s best to think of it as healthy food. Since there was no refrigerator in the Room, they kindly let me use the Hotel refrigerator for the beer I brought. (Thank you.) There are no convenience stores nearby, so it’s better to bring some food with you.

The breakfast was surprisingly luxurious. I would like to stay here again.

Our stay for three men, all turning 72 this year, was very enjoyable. - We could park right in front of the Hotel, and the lift ticket counter is connected to the front desk. The 1-day pass was inexpensive (about half the price of other ski resorts), and Accommodation guests also received a 500-yen discount. - Both the Room and the large public bath were spacious, so we could relax. The dinner buffet included 1 hour of all-you-can-drink, and although there was no all-you-can-eat crab option, dishes were replenished quickly when they ran out, which we enjoyed. - A few points to consider: the air conditioner in the Room was quite noisy, and there were no chairs in the ski locker room. Also, the shop’s refrigerator only had ice cream and no ice; unfortunately, a store diagonally across from the parking lot had sold out of ice as well. All of the Southeast Asian staff at both reception and the restaurant were very pleasant—thank you for a wonderful ski trip.

I stayed on the Shinshu Beef Plan. The meat was more generous than expected and absolutely delicious. There were also plenty of fresh vegetables, and the simple preparation let me fully enjoy their natural flavors. The Facility is old, but it has many furnishings that convey its history, and the overall atmosphere lets you immerse yourself in a Showa-era vibe. Perhaps due to energy-saving measures, some corridors and the post-bath lounge felt a bit dark at night and were slightly unsettling, but I can imagine how challenging it must be to maintain such large-scale facilities. The Onsen is one I want to visit again and again—please keep up the great work!

- They flexibly accommodated our request to change the Room location, considering convenience for the bath and dining room. - We appreciated the warm hospitality of the woman in charge of meals. - The female front desk manager kindly agreed to take a commemorative photo for us. We left the Accommodation with a very positive impression.

First, about the room: we chose this accommodation because it was affordable and we were intrigued by the attic room. For two women, the space was sufficient, and despite its age, it was clean with a nice view from the window, which made us very satisfied. Although there is no toilet in the room and I thought it might be inconvenient at night, it was located just downstairs so I didn’t mind. However, during busy periods with many guests, this might cause some stress. As for the food, as mentioned in other reviews, it was absolutely delicious! The salad was crisp and fresh, and each dish felt carefully prepared. The manager’s response? Calm and courteous—it made our stay incredibly comfortable. The scenery of Takayama Village, the shops we stopped by on our way there, the accommodation itself, the food—everything left a deep impression on us. We can’t wait to visit again soon!

Enjoy the sauna without worrying about others! The cold plunge feels great, and relaxing outdoors surrounded by greenery is the best! The Room was unbelievably clean—I was impressed! Spotless! There are no seasonings or coffee, so bring your own. Kitchen appliances and sandals for the sauna are provided.

Unlike the Kanazawa Station location, I did not receive a confirmation call about pre-booking the EV charger. As a result, I called several times to Check Reservation, but every call was automatically routed to the call center, and I couldn’t tell whether my Reservation was secured until I arrived. When I explained this at the front desk, an older staff member apologized politely. Thankfully, the Reservation had been made. The EV charger is located behind the Hotel, and there is only one unit. By the way, this staff member provided the best and most professional service I have ever experienced at Route Inn—his attentiveness was outstanding. The lobby offered local Nakano apple juice and chilled sweets, which was a nice touch. The Room had been renovated, but the unit bath was an extremely small old-style type—especially the toilet. There were few restaurants nearby and it’s quite far to the station area, so we used Hanachaya in the Hotel for dinner. Route Inn properties with limited dining options nearby often have Hanachaya. I don’t think this was available before, but they now offer all-you-can-drink: 1 hour for 1,000 yen or 1.5 hours for 1,650 yen. It’s an excellent deal and hard to pass up. The draft beer was great, and they also had three types of local sake. The food was simply good, and the older gentleman working there was very kind. The bill ended up being very reasonable as well—I was satisfied overall. The only downside is that there aren’t many menu items; if you doubled the menu selection, sales and guest satisfaction would probably double too. Please consider it. Breakfast was fine overall, but it was disappointing that there wasn’t any curry here.

We stayed here for our ski trip. The location is perfect, right in front of the ski resort. While there are minor points that could affect ratings, overall we were satisfied. The Facility is undeniably old, but the service was good and the meals were as expected. One concern was the slight odor from the drainage in the washing area, which was unfortunate given how great the Onsen was. Also, the cheesecake is absolutely delicious!

Recommended for guests who want to fully enjoy skiing. The paid First Track option before regular operating hours is well worth it. You can also take a bath after check-out, and there are four washing machines available free of charge, which is very helpful for longer stays. The Room is small, but if you think of it as a ski training camp, it’s comfortable.

They kindly accommodated our unreasonable requests, and we were very satisfied.

The ski slopes are immediately to the left as soon as you step outside the entrance, so it was great that we could change into our gear in the Room and head straight out. The Onsen was also very relaxing and enjoyable. The staff were wonderful—everyone greeted us with a smile and kindly answered our questions. The building is old, but it was clean and didn’t bother us. It snowed until early morning, then cleared up around 9 a.m., making for perfect conditions.