시나노타케하라역 × 궁전 같은 고급스러운 숙소고객 서비스 평가가 높은 호텔·료칸

The old-fashioned Momoyama-style bath was truly impressive. From the changing room, the detailed ceiling and flooring created a wonderful sense of character, and when I opened the door to the indoor bath, I couldn’t help but sigh at the atmosphere of a bygone era. The open-air bath also had an excellent ambiance. I rated service 4 because I would have appreciated clearer maps and signage inside the property.

Beautiful scenery, a resort-like atmosphere throughout the property, and carefully prepared seasonal dishes. The service was attentive, courteous, and truly pleasant. The cool natural air and enjoyable walks made me very glad I visited. Breakfast was also brought to our table, allowing us to relax and enjoy the meal at ease. I appreciated the Shuttle Service from Yudanaka Station, and taking a short break in the lounge was a wonderful time as well. Although it was a trip during the heat, I felt refreshed and ready to get through the summer with renewed energy. I am turning 77 this year. I want to continue enjoying wonderful trips—dressing up and savoring stays at Resort Hotels and Ryokans.

This was my third stay, returning for the first time in a year. Even though it had been a while since my last visit, everything was just as I remembered—you welcomed me warmly like family, and I truly appreciate your heartfelt hospitality. The Room is comfortable and easy to relax in, and the Onsen has exceptional water quality. I was also delighted that checkout has been extended to 11:00. Above all, my favorite part is the food. Even though Nagano Prefecture isn’t on the coast, I was able to fully enjoy wonderfully fresh seafood, making this a very satisfying stay. The only downside is that it’s quite remote, so it’s difficult to visit frequently. But I heard you’re planning to build new villas as well, so I’ll definitely come back to see everyone again! Thank you so much for taking such great care of me this time too.