시나노타케하라역 × 최근 24시간 동안 많이 팔린 숙소고객 서비스 평가가 높은 호텔·료칸

We visited to celebrate my father’s 80th birthday. It was a long drive from Yokohama to Nagano, but this was a wonderful Accommodation that truly made us glad we came. The in-room open-air bath was a little hot and needed some adjustment, but it was clean, spacious, and free of insects. The shampoo and conditioner also left our hair smooth and silky. (Some Ryokan at this level still leave your hair feeling rough.) All the staff who welcomed us were smiling, and during dinner the head chef served the main dish right at our table. Everything was delicious—made with local ingredients and carefully prepared with great attention to detail. On our way out, they even opened the souvenir shop in the main building earlier for us, so I was happy to be able to buy the souvenirs I wanted. My parents were very pleased as well, so we would love to visit again while they are still healthy.

After working hard decluttering my home during Golden Week, I decided on a last-minute treat—let’s go to an Onsen! So I made a Reservation the day before and stayed at this Accommodation. I hadn’t planned the trip in advance; I just wanted to relax with delicious food and an Onsen. I happened to find this place through a search, and it turned out to be truly wonderful—an unforgettable reward and a great memory. While chatting with the staff member who welcomed us in the parking lot, we mentioned Sora Terrace. After check-in, the attendant surprised me by bringing over a brochure, saying, “I heard you’re going tomorrow.” I was genuinely touched. Even though it’s a historic Onsen area, the younger staff were working hard, and everyone—from the dining staff to the front desk—was cheerful and friendly throughout our stay. It was an Accommodation filled with heartfelt hospitality that naturally brought smiles. The Room had been renovated in a modern Japanese style. There were plenty of power outlets everywhere (including by the bed), so charging devices was never an issue. I also loved being able to enjoy coffee, tea, and cold tea in the complimentary lounge area. Dinner served in a private room was excellent—not only delicious but also beautifully presented with small touches that made it even more enjoyable. I came hoping to unwind at a Ryokan, but exploring nearby public baths in yukata and sandals was also great fun. Since we went without much prior research, it made the holiday even more memorable.

This trip was to celebrate my mother’s birthday. She requested to see the Onsen she had visited with my late father during their honeymoon, and also the snow monkeys at Jigokudani Monkey Park. We chose this Accommodation because Reviews repeatedly mentioned the private family bath and a homey, relaxing atmosphere. True to the Reviews, it was a wonderfully quiet and peaceful place. The warm glow of washi paper lamps displayed throughout was beautiful, and we could feel the proprietress’s thoughtful care in every detail. And the food—absolutely delicious! Dinner just kept coming (laugh). Every dish was freshly made and served hot. The best of all was the kake soba hand-made by the chef that very morning. I love soba and visit many places, but I’m sorry—this was truly the best I’ve ever had anywhere. Breakfast also made us happy with piping-hot dashimaki tamago. The highlight of breakfast was the miso soup—I wanted to take home the whole pot. As we’ve gotten older, we choose our trips carefully based on both meals and Accommodation quality, and this place offered outstanding value for money. More than anything, we made unforgettable memories here. On our way out, I bought one of the lamps that were on display at the Accommodation as a gift for my mother. Thanks to you, it became the best birthday present possible. We’ll come again in winter—and again for her birthday next year too. Thank you for taking time out of your busy schedule to listen kindly to my mother’s stories (＾ω＾)

Due to my child’s entrance exams, this was my first visit in several years, but the building is well maintained and exceptionally clean. The updated loungewear was very comfortable to wear. Even more impressive is the service from the Hotel staff—everyone at the front desk, restaurant, lounge, and housekeeping consistently provides such pleasant hospitality. There are many Hotels with great facilities but poor service; however, I felt that Grand Phoenix Okushiga is on a different level. As for dining, Italian cuisine is my personal favorite.

I stayed in a newly renovated Room, and it was wonderful. The in-room perks were excellent. In particular, the all-you-can-eat gelato was an incredibly generous service—perfect after the Onsen—and I enjoyed trying many different flavors. Everything was delicious. The pre-dinner aperitif can be chosen from the menu, and the lounge coffee machine is truly high-quality, so I used it many times. Both the quality and quantity of the meals were very satisfying, and what impressed me most was the staff. There were many young team members, but everyone’s hospitality was outstanding. Some staff members spent a long time chatting with elderly guests because they were approached for conversation, yet they responded without showing any displeasure at all—I was genuinely impressed. You can also enjoy two different types of Onsen water, and I think this Accommodation offers excellent value for money. I will definitely return again. Thank you very much for taking such great care of me.

The building and Rooms are certainly old, but the view from the lobby, the delicious meals made with care using local ingredients, the hot Onsen, and above all, the pleasant hospitality of the staff made our stay very comfortable. Thank you for taking such good care of us. I would like to visit again during the autumn foliage season.

I was looking for an Accommodation with an Onsen in the Room, so I made this Reservation. The large public bath was spacious and great, but what I especially liked was being able to enjoy the in-room bath as many times as I wanted. My skin felt so smooth afterward—it was very relaxing. The meals and evening drink service were excellent. Also, thank you to all the staff for your kind and attentive service.

I stayed for two nights in August and did not experience any major inconveniences. The meals were delicious. The Onsen was spacious, and I was able to relax and enjoy it. The staff were also very helpful. There was only one designated smoking area outside, but it was not particularly inconvenient.

The parking lot was spacious and convenient. The Room was clean and functional! The only slight dissatisfaction was the lack of a nearby convenience store, but while exploring, I found a yakiniku restaurant and enjoyed a delicious dinner. I appreciated the staff's thoughtful gestures, such as the handmade map.

Although it was the peak of summer and very hot, it was wonderfully cool here—perfect for a summer getaway. Above all, the food was absolutely delicious. The local dishes and beer were fantastic!

The breakfast was surprisingly luxurious. I would like to stay here again.

Okushiga is the most remote area within Shiga Kogen. In return, the snow quality was excellent, there were fewer people, and our stay was very comfortable. The Hotel itself felt quite old, but functionally there were no particular issues. However, the ski lockers were small and limited in space, so it was a bit difficult to fit skis and boots inside, and the area for putting on shoes was also cramped. The bath was not an Onsen, but it was spacious and relaxing to use. For dinner we used the French restaurant. Although Reviews were not very positive, the à la carte menu was very delicious. Breakfast had a decent variety and was satisfactory. Bathrobes were provided in the Room. I only realized at checkout that yukata could be provided upon request; I would have liked to have known earlier. The front desk staff responded politely and helpfully throughout our stay.

Thank you for taking care of us during the Obon holiday period. The Accommodation is old, but it was kept very clean inside. The private bath was also very spacious and nice. What was disappointing was the way the meals were laid out and how cramped the space was. There was no space to set down a tray, so we couldn’t even use seasonings, and it was inconvenient to place small plates; I’d like to see some improvement. There wasn’t much soy sauce available either, and it seemed we had to wait in a long line just to get soy sauce on our plates. The display layout also made items hard to pick up—for example, udon next to ice cream—so everything felt scattered. It’s a shame because everything else was good.

Stayed overnight after skiing at Shiga Kogen After check-in, straight to the open-air bath! Then draft beer at the all-you-can-drink corner. There were snacks too—the mixed nuts were delicious. Dinner buffet featured teppanyaki beef, with red wine, and lots of other options. Breakfast was tasty as well. If I didn’t have to drive, I’d have enjoyed the all-you-can-drink from the morning too (lol). The building is old, but they’ve clearly worked hard on renovations. The woman at reception also made a great impression. It’s a shame the dead grass along the road makes it look a bit abandoned from outside. I’ll be back.

They kindly accommodated our unreasonable requests, and we were very satisfied.

Dinner was at an izakaya using the Hotel voucher. We had a grilled fish set meal and local sake within the voucher amount. It was delicious. In the morning, we had bread and coffee; I would have liked a salad. The bath was very hot, but the water was great. The only drawback was that the parking lot was hard to find. Thank you for your hospitality.

I come to ski in Shiga Kogen at least once a year, and I stay at Lake Hotel about once every two years. It’s great that solo stays are welcome, the location is convenient, and the price is reasonable—so it’s extremely useful for me. Above all, I’m very satisfied because there’s none of the common ski-Accommodation stress like a cold bath area, weak showers, or water that’s too hot. Last time there were only a few groups staying and it felt a bit quiet, but this time there were many international guests and younger visitors as well, which made it lively and enjoyable. It was my first time having both breakfast and dinner as buffet-style meals here, and I ended up eating too much… In particular, my favorite item was a sweet simmered side dish (or maybe dessert?) served at breakfast—something like candied sweet potato and apple. I also recommend the apple juice sold at the shop with the mascot dog on the package. One thing I’d like to mention is the smoking area. I saw cigarettes in the ashtray that didn’t seem fully extinguished, so it might be better to place some water for putting them out (for example in a plastic bottle).

I stayed on the Shinshu Beef Plan. The meat was more generous than expected and absolutely delicious. There were also plenty of fresh vegetables, and the simple preparation let me fully enjoy their natural flavors. The Facility is old, but it has many furnishings that convey its history, and the overall atmosphere lets you immerse yourself in a Showa-era vibe. Perhaps due to energy-saving measures, some corridors and the post-bath lounge felt a bit dark at night and were slightly unsettling, but I can imagine how challenging it must be to maintain such large-scale facilities. The Onsen is one I want to visit again and again—please keep up the great work!

I’m not good with the cold, so I was a bit worried about how warm the Room would be, but there was a heater and a kotatsu, and they even provided a hot water bottle for sleeping, so I stayed very comfortably. Also, I didn’t know that access to nine different hot springs was included, but they were all fun and I was completely satisfied. Breakfast was delicious as well, and I truly had a wonderful time. Highly recommended Accommodation. Thank you very much.

I stayed at this Accommodation during the summer season.\nThe entire building had undergone major renovations, and it was very clean, making for a comfortable stay.\nThe food was delicious, and the chef-made omelets at the breakfast buffet were outstanding.\nIn addition to the large public bath, there was also a private family bath, and I could use the free massage chairs. After bathing, it was wonderful to cool off in the evening on the balcony on the third floor while enjoying a beer.\nIn winter, staying in the Ichinose area offers better access to the ski resort, so I would love to stay here again if I have another chance during summer.