나카노역 (나가노현) × 선의 세계관이 느껴지는 숙소고객 서비스 평가가 높은 호텔·료칸

While waiting for the Shuttle Service to the station after check-out, they kindly offered cold drinks and showed thoughtful care in many ways, providing truly attentive hospitality. The meals were delicious, and the tableware was stylish—both the taste and presentation were very satisfying.

This was an Onsen trip with my mother and two daughters. Overall, both my mother and I were very satisfied. The price is not cheap, so it goes without saying that the Facility, amenities, and meals were excellent, but above all, the staff’s attentive service and thoughtful hospitality were outstanding. The bath in our Room was wonderful, and we also enjoyed the large public bath that switches between men and women in the morning and at night. The Onsen is sulfur-rich and warmed us up thoroughly. If we have the chance, this is an Accommodation we would definitely like to visit again.

We were able to stay at Kashiwaya again this year as a family, and we had a truly wonderful time. With only a few Rooms, we hardly ran into other guests even in the baths, so we could quietly enjoy the excellent waters of Bessho Onsen. The meals are gently seasoned and make the most of local ingredients, and no matter when we visit, it’s a mysterious Accommodation where we always sleep soundly at night. We look forward to visiting again.