야시오이케 온천 앞 역 × 고객 서비스 평가가 높은 호텔·료칸 - 2페이지

My son treated me to a one-night trip at KUKUNA to celebrate my 60th birthday. I was already happy just traveling with the two of us, but when we entered the room, we were thrilled to see Mt. Fuji—hidden until then—right in front of us! The meals were excellent, and on top of that, we received a cake as a gift. They also took many photos for us with great care. I’m truly grateful to all the staff—thank you so much. The room and bath were spotless and beautiful. My son said he wants to come again, so I told him, “Bring me back again!” (laughs) It’s been a long time since I found a hotel that satisfied me this much.

Looking to relax, I searched for a place offering in-room dining and a private open-air bath, and found Bessho Sasa. After leaving my car with them, I was promptly shown to my room, checked in there, and after only the essential guidance, I was able to unwind in the spacious room. Unfortunately, the weather wasn’t great and I couldn’t see Mt. Fuji at all, but the service was excellent. The grounds were also expansive, and if the weather had been better I would have liked to explore more. Check-out could be completed at a dedicated Sasa counter as well—an exceptionally smooth service that didn’t inconvenience guests at all. I’d love to return again in a different season.

This was my first stay at Fufu Kawaguchiko, and my fifth Fufu property overall. The meals were exceptionally delicious. The large public bath and sauna were also wonderfully relaxing. Since there is a garden, I thought it would be even better if there were an open-air bath. At other Fufu properties there was complimentary lounge drinks, so I was disappointed that this was not available here.

We stayed in the new wing. It has been renovated, including the plumbing, and was very clean. The amenities were also well stocked, with separate toiletries for men and women, non-silicone shampoo, disposable slippers, and more. Since it wasn’t during a long holiday period, the guests were calm and it was nice and quiet. The food was good—breakfast and dinner were both tasty, and the bread was delicious as well. However, the baguette wasn’t great. The service was good overall. The only thing I would like them to stop is bringing plates while wearing rubber gloves in colors like light blue or black—it ruins my appetite. If gloves must be worn, white cloth gloves are the only acceptable option. This was my first time being served food with rubber gloves outside of a ramen shop recently, so I was very surprised. If this is for infection control measures, I would prefer staff to wash their hands thoroughly instead. Without serving food while wearing rubber gloves, this would be 5 stars.

Our first glamping experience. We went as a family of four. We stayed in a villa. We arrived late due to traffic, but the staff kindly helped us with chopping firewood. The BBQ was completely hassle-free, and the staff even explained the starry sky to us—it was an incredibly well-cared-for 2-day, 1-night stay! We’d love to come again.

Thank you very much for everything. The space was wonderful, and the meals were so delicious that I was truly moved. Since we originally planned to visit Ghibli Park on the second day, we stayed with dinner included and no breakfast. The entire place felt as if it connected to Ghibli Park—the garden, ornaments, furnishings, and even Baron!? in the dining room all resonated deeply with me. I will definitely come again to enjoy breakfast. Thank you very much.

Because a Room was available, they upgraded me from the Room I had reserved to a newly renovated, more spacious Room. It was so spotless that I was genuinely surprised. The large public bath had three types of baths and a sauna, and since it was a weekday during the rainy season, I could enjoy it almost privately and relax at my own pace. The ReFa hair dryer, KEYUCA cups, and cute cushions made the Room feel especially appealing for women. I only met two staff members at check-in and check-out, but both were extremely courteous and helpful. I wasn’t traveling for sightseeing this time—I simply wanted an affordable Hotel where I could stay one night alone with access to an Onsen—but it was so comfortable that I’d love to stay again next year with my family.

Dining and shopping are available at nearby facilities. It was great to have free access to the bath during our stay. The view of Mt. Fuji from the Room was beautiful. Waiting for the clouds to clear was a relaxing moment. The female front desk staff were kind and courteous, and their smiles were wonderful. Breakfast wasn’t crowded, and we enjoyed it very much. Thank you.

I stayed at Lumiere the night before a concert at Kawaguchiko Stellar Theater during Silver Week, as it’s just a short walk from the venue. Tucked away quietly in the woods, it truly feels like a hidden retreat. The owner couple are still young and very attentive, kindly taking care of all sorts of things in advance so I wouldn’t have any trouble. Even though I was traveling solo as an almost-60 woman, their warm hospitality helped me relax and unwind. Next time, I’d love to try the meals as well. In the desk drawer in the room, there’s a guest notebook where past visitors have left comments. It’s quite fun to read. I highly recommend visiting at least once.

Our family of three (two adults and one older elementary school child) stayed here. The Facility was exceptionally well maintained throughout—spotlessly clean and beautiful everywhere. It was a wonderful place I can confidently recommend to others! Here are the highlights that impressed us, along with a couple of small points we noticed. ◯ Highlights Beautifully balanced meals: The ingredients prepared in the refrigerator were the perfect amount—not too much, not too little. The colors and presentation were lovely, everything felt very clean, and we were excited even before eating. The selection of complimentary drinks included in the Accommodation Fee was also excellent! User-friendly kitchen: The dining kitchen was spacious and easy to move around in, and the grill was simple to use, making cooking fun. A fully equipped authentic spa: Not only a bath, but also a sauna and cold plunge pool—an incredibly relaxing experience. ◯ With hopes for future improvements (why we rated 4 stars) The boundary between indoors and outdoors on the way to the open-air bath was very slippery, so we placed towels down ourselves as a precaution. Guests with small children or elderly family members may want to be especially careful. Moving between the Room, toilet, bath, and dining area requires outdoor footwear throughout, but we found the provided shoes a bit difficult to wear. More slip-on options would make it even more comfortable. That said, our overall satisfaction was extremely high—so much so that these minor points hardly mattered—and it became a great memory for us. We would love to stay again!

We were thrilled with the food—it exceeded our expectations. The pasta, fish, and meat were all delicious, and we were especially impressed by the meat sauce pasta. With a typhoon approaching, we weren’t expecting to see Mt. Fuji, but when we woke up in the morning, it was there! We drove a few minutes to Panorama-dai to enjoy the view. The hot sandwiches and soba at breakfast were also comforting and tasty. We did notice some noise, and it seemed like there was only a toilet in the room, but even so it was a very satisfying one-night stay. We’d love to come back many times in different seasons. Thank you very much—we look forward to staying again.

It was a comfortable twin Room, and we could even see Lake Kawaguchi from the Room window. The amenities included everything we needed. Dinner was a half-buffet, which made it easy to choose just the right amount. The breakfast buffet let you make your own seafood rice bowl, which made it even more satisfying. I’m only disappointed that I missed the ochazuke time from 9:00 PM (I fell asleep). When visiting Lake Kawaguchi again, I’d like to stay at Breeze Bay again.

I stayed here because it’s close to the golf courses in Fujikawaguchiko Town and Narusawa Village. For an overnight stay before golf and a multi-night stay, the location is great: a convenience store, a large supermarket, and a well-known houtou restaurant are all within walking distance. In terms of facilities, I could use the large public bath from early morning, which helped me wake up properly, and there’s also a coin laundry, so I didn’t need to pack much. I usually have breakfast at the golf course, but next time I’m interested in trying the hotel’s breakfast buffet as well. Best of all was being able to see Mt. Fuji right in front of me from my room window.

We stayed at Hotel Mt. Fuji for one night. To our pleasant surprise, our room was upgraded, and we were able to relax in a spacious suite. Unfortunately, due to bad weather, we couldn’t enjoy the Mt. Fuji view we had been looking forward to. On a clear day, I’m sure you can take in the magnificent mountain from the west-facing terrace. Given the hotel’s wonderful location, the only regret this time was not being blessed with good weather. We would love to visit again on a sunny day. What left the strongest impression was the French dinner. Not only was everything delicious, but we were also thoroughly satisfied with the beautiful presentation and generous portions. We were able to savor an excellent meal at a relaxed pace.

The website highlighted the dining, and indeed both dinner and breakfast were as beautiful and delicious as expected. The service was attentive, making our stay very comfortable. The view from the terrace is well worth seeing, so don’t miss it.

This time we stayed in Cottage No. 17! It was a renovated Room where pets are not allowed, and it was very comfortable with none of the usual musty smell. Thank you very much. The parking lot was far from the cottage, so it worked out because we happened to have a rolling suitcase, but it would have been even better if we had been informed in advance.

My child wanted to see Mt. Fuji, so we chose this place because you can enjoy a spectacular view of Mt. Fuji even from the Room. Unfortunately, it was cloudy and we could only see Mt. Fuji on the morning of the second day, but we were happy to catch even a glimpse—it made the trip from Osaka worthwhile, and the kids were delighted. Just like the Reviews said, it was a very clean and lovely Room, with stylish amenity sets, complimentary drinks and chiffon cake, and all of the staff were friendly and kind—our whole family loved it so much that we’d like to come back every year. We ate on the terrace while looking at Mt. Fuji, and enjoyed fireworks at night—our children made wonderful summer vacation memories.

We made a same-day Reservation during the busiest season on 8/15, and the staff were outstanding and treated us with great care. Our Room was on the Mt. Fuji view side, and both the room and windows were clean, so we had a very comfortable stay. When we saw Mt. Fuji in the clear morning sky, my spouse and I were truly moved! We were also satisfied with the dinner and breakfast buffet. Above all, the staff were exceptional, and we would definitely like to visit again.

The weather was great, and we had a clear view of Mt. Fuji. The meals were delicious, and we were very satisfied. It was disappointing that Fujiyama Onsen was closed.

We stayed here for an overnight trip and a family gathering. From the warm welcome upon arrival, commemorative photos with Mt. Fuji in the background, attentive service during our meal, the hot springs and open-air bath, to breakfast—everything was truly wonderful. (All of the dishes were delicious and highly recommended.) Although the building is older, areas such as the layout and in-room toilets have been renovated, making it very comfortable. We would love to stay again. Thank you very much.