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It was truly amazing. - The staff’s service - The Room (layout, view from the Room, hospitality) - The meals - The large public bath Everything was excellent! We had a wonderful time from start to finish! This is an Accommodation we definitely want to return to. We’ll recommend i

I felt that this accommodation was very well-balanced. The meals, room, onsen, and staff were all managed at a high level. Although I run a different business, I learned a lot from my stay. Personally, I found the terrace hammock and relaxing chairs incredibly comfortable. I spe

There was even a massage chair, making our stay truly luxurious. The staff's warm smiles and exceptional hospitality added to our wonderful experience. The semi-open-air large bath was incredible; soaking in the spacious tub while enjoying breathtaking views outside was unforget

I stayed here with my mother in her 80s. From reception and guidance to the dining staff, everyone treated us with heartfelt, dignified attentiveness, and we had a very comfortable stay from arrival to departure. The Room and baths were impeccably clean—there wasn’t a single cobw

The temperature of the onsen was perfect every time, and I enjoyed soaking in it multiple times. It is truly a wonderful onsen. The staff's attentiveness was also excellent. I was able to relax completely. Both during check-in and check-out, the staff's service was impeccable. I

We were also offered towels upon arrival, which was very thoughtful. We are truly grateful. The food was delicious, and both the room's private open-air bath and indoor space were clean and comfortable. The young trainee staff member was very polite, hardworking, and had a refr

There were various fragrant herbs lined up in jars, and I enjoyed trying out different scents. I chose apple cinnamon, chamomile, and coconut, packed them into a tea bag, and enjoyed them in my room with hot water. In the large public bath's changing area, there was a refrigera

There’s also a photo booth where you can create personalized postcards with paw print stamps—such a nice touch. The staff were kind and even interacted with our dog. The welcome drinks and cookies (self-serve) were delicious, as were the treats for dogs. Our dog enjoyed both di

Thanks to our dedicated room attendant and all staff members' hospitality, we truly had a relaxing time during our stay. It was a first-time trip for three women—my mother-in-law, sister-in-law, and myself—and thanks to Hanaougi's excellent service, it became an unforgettable jo

I informed the Hotel about the walker in advance, and on the day of our stay, the Hotel staff kindly assisted my mother in various ways, which we deeply appreciated. The Room, the view from the Room, the meals, the Onsen, and the thoughtful care of the Hotel staff all became wo

The breakfast at the main dining room offered a wide variety of choices; my mother and I tried different menus, each so delicious that we wanted to try them all. The turndown service in our Room was handled with care, making our stay truly wonderful. Thank you very much! We will

The complimentary beer, alcohol, coffee, and sweets in the lobby are also wonderful. The Japanese-style dinner was very delicious, and the private bath was extremely comfortable. It was truly amazing overall, but there was just one major disappointment—the Western-style breakfa

I apologize for listing these minor details; overall, this accommodation offers a peaceful atmosphere with friendly staff at reception and in-room guidance as well as restaurant service—all of which were excellent! Both dinner and breakfast were delightful too! I'll definitely st

Even if you don't play golf, this Hotel will make you happy. Early in the morning, a deer and its fawn were playing on the green. The bath facilities, including water quality, sauna, showerhead, and amenities, are all highly satisfying. The powder room is always clean—thank

While there were many foreign guests staying here, they adhered to proper manners—perhaps thanks to thorough information provided by the hotel staff. All staff members were kind and welcoming, which made my stay relaxing. The facility is so vast that one could easily get lost; h

From the initial contact, the staff took great care to accommodate preferences such as disliked ingredients, which made us look forward to our stay. The entire facility was impeccably clean, and the room was well-maintained, allowing us to enjoy a comfortable stay. The meals we

Everyone provided very pleasant assistance, allowing for a relaxed and comfortable stay. The sweets were a bit hard to grab, but the buffet-style meals were delicious. Considering the rising accommodation costs everywhere, it was satisfactory in terms of cost performance as w

The flavors were exactly to our liking, and everything was delicious. Our room had an open-air bath, which was absolutely amazing! Being able to soak as many times as we wanted without worrying about time and enjoying Onsen-quality water just like the main bath was incredibly