카와지 온천역 × 꽃을 즐길 수 있는 숙소시설・설비의 평가가 높은 호텔·료칸

This is our second stay. We felt so comfortable last time, the meals were delicious, and we slept well, so my husband and I came back. The seasonal dishes are amazing too! Once again, we were able to relax and unwind. We also really enjoyed the simmered potatoes made by your grandfather—they were delicious. We’d love to visit again during the colder season!

I stayed here on a solo trip. It is a small Accommodation, but every detail is thoughtfully cared for, and I had a very comfortable stay. Ikebana arrangements were displayed throughout wherever my eyes fell, and I could really feel the Accommodation’s hospitality. The meals—especially the vegetables—were delicious, and since they were served in my Room, I was able to enjoy them at a relaxed pace. I left the Accommodation sincerely thinking, “I want to stay here again!” Thank you very much.

We stayed as a two-generation family of four. Since my mother has difficulty walking and a barrier-free Room happened to be available, we chose this Room. It was very convenient, on the same floor as the lobby lounge. The Room was furnished as shown in the photos, but some pieces felt a bit in the way for moving around. The toilet door was heavy, and for an in-room toilet it felt oddly like a hospital-style door. There was also a large mirror directly in front of it; the placement wasn’t great because it was on the wall by the toilet and could be seen from the sofa while resting, which I didn’t like. The Room itself is very spacious, which is great. You can step out onto the balcony through the bay window and enjoy fresh forest air, which felt wonderful. The view wasn’t great since we were on the 3rd floor, but in return, the view from the 6th-floor bath area was unbelievably beautiful—something I’d never seen before—and I highly recommend using the baths. The food offered many dishes, and because the lobby area is spacious, getting around during meals was smooth—it really felt like being at a resort. Drink servers were set up so you could get beverages in various areas, and overall service was excellent. We could feel thoughtful service at every moment and truly enjoyed all-inclusive stay. For activities, there seem to be table tennis, karaoke, tennis, etc. Overall, it felt like most guests were Japanese.

We stayed at Kinugawa Onsen “Kizuna” from July 31 to August 2, 2026 (2 nights/3 days). We checked in with two adults, one child, and two Chihuahuas. I thought I had made a Reservation for a Room without an open-air bath, but due to what seemed to be a communication issue, we were instead shown to a Room with an open-air bath (a lucky surprise). Having an open-air bath in the Room meant we could enjoy the Onsen anytime, day or night, and our whole family had a truly happy time. For every meal (breakfast and dinner), we were able to dine in a private room (rather than the usual shared dining area). The menu changed each time, so we looked forward to every meal and headed there excitedly. Each dish was refined and absolutely delicious. With drinks as well, we felt completely satisfied after every meal. By chance, the Nikko Fireworks Festival was held on Saturday, August 8, and we were able to enjoy spectacular fireworks from our Room as well (another lucky moment). Above all else, what made our stay so comfortable was the attentive service from the manager and staff members—and their genuine hospitality in accommodating guests’ requests. That level of professionalism seemed to fill the entire Ryokan, allowing guests to relax completely and enjoy an exceptional experience. For three days, we fully enjoyed an extraordinary getaway both physically and mentally. It may sound childish, but it was such a wonderful Ryokan that I didn’t want to leave—I wanted to stay forever. Everyone in our family kept saying “Let’s come again,” so we will definitely return. My heartfelt thanks go out to everyone who took care of us at “Kizuna.” Thank you very much for everything.

The building isn’t very new. Some parts of the floor feel a bit soft, so please watch your step. I ended up checking in late, but when I called to let them know and shared my expected arrival time, they waited in front of the Ryokan and welcomed me. The dining staff were also courteous, and the food was delicious. The Onsen operates on a rotating schedule, but it’s open 24 hours, so you can enjoy it multiple times. The hallways are quite winding, so it’s easy to lose your sense of direction. The rates are reasonable as well, so I’d like to stay again—next time without being late and with more time to relax.

Since we started traveling as a family, we often visit Kinugawa and Nasu, and we always stay at Hotel New Shiobara. This time was also Hotel New Shiobara. Since becoming premium, it has become even more comfortable. Above all, our children really love this hotel. The buffet meals, the baths, and the overall atmosphere inside the Hotel are all excellent. The newly opened lounge is also great. We plan to stay here again whenever we visit Nasu. Thank you as always.

I traveled with my partner. The Hotel felt a bit old, but all the staff we passed greeted us warmly and cheerfully, which was very pleasant. They promptly assisted with the reservation call for river rafting and handled it efficiently. The meals in the morning and evening had a wide variety of dishes, were visually colorful, and used local ingredients, which I appreciated. The chicken in the hot pot was delicious, as was the rice. I would love to visit again if I have the chance. Next time, I’d like to try river rafting too!

I always stay at Itoen Hotel when I travel. The Room was spacious, a blend of Japanese and Western style, and very clean. Since the Hotel isn’t very large, it was easy to get around with short walks to the dining area and the large public bath. The all-you-can-drink buffet at this price was very satisfying—there were two types of sake and three types of shochu, which was perfect for alcohol lovers. The large public bath was spacious and relaxing. As always, it was an Accommodation with excellent value that never disappoints. Thank you very much.

What we liked - Many of the dining areas are semi-private, which gave our family a nice sense of privacy. - The meal selection wasn’t huge, but it was more than satisfying, and everything we tried was delicious. We appreciated the focus on quality over flashy presentation. - Although all the staff were foreign nationals, everyone was smiling, sincere, and hardworking. It made us want to cheer them on. - Each floor had a completely different hallway interior design and furnishings, which was fun to see. - There was some flexibility at check-in and during meals, so we didn’t have to rush or wait in long lines. We really appreciated being able to move around calmly. A few minor disappointments - The air conditioning in the lobby, hallways, and elevator wasn’t very effective, so it felt hot. The lobby is large with an open atrium so that’s understandable, but the elevator was especially warm. - There were cobwebs on the ceiling near the window in our Room. We stayed as three generations of our family (parents and child), and everyone was very satisfied—we had a wonderful time together. Thank you very much.

Just a short walk from the station with excellent access, and both breakfast and dinner were delicious. We were able to relax and enjoy our meals in a private Room. For dinner, each of us was served freshly cooked white rice from a small individual kamado pot, which made us very happy! At breakfast as well, the fish and yudofu were each heated at the table, so we could enjoy a warm meal. The large public bath was not overly crowded and felt spacious, allowing us to relax and enjoy the hot water. The Room was also spacious, making for a very comfortable stay. The only thing that bothered me was a slightly musty smell in the elevator, but the Facility was new and clean overall. It’s also close to central Tokyo, and I would love to stay again.

There were chain restaurants nearby, and a theme park was also close by, which made it convenient! The bathroom was clean and spacious, which was great. The Room was also spacious, which was great!

The exterior looked like an ordinary Ryokan, but inside, the Rooms, baths, and dining area were all very clean. The meals were delicious Nikko-style dishes, carefully presented in thoughtfully chosen tableware and handmade. It was also very close to Nikko Edo Wonderland—about a 2–3 minute drive—so it’s a recommended Ryokan for those who are not particular about Onsen. To the proprietress: the washlet in Room 205 is broken. I think it would be best to have it repaired as soon as possible.

Thank you very much for your wonderful hospitality. From the warm welcome upon our arrival until we left the Accommodation, our stay exceeded our expectations in every way. The tasteful selection of tea and sweets served on arrival only heightened our anticipation for the meals. Both dinner and breakfast were thoughtfully prepared, with each dish carefully crafted, and my wife and I enjoyed them with genuine admiration. The salt served alongside was perfectly balanced and paired wonderfully with both sashimi and rice. As I had mentioned ingredients I do not care for, you kindly adjusted the menu accordingly, allowing me to enjoy everything deliciously. We are truly grateful to the head chef and the attendant for their considerate care. For bathing, we enjoyed the open-air bath attached to our Room as well as the large public bath and two open-air baths (rotating by time). All were at a comfortable temperature with excellent water quality, and we bathed four times during our stay. For us as a couple who travel to enjoy baths and great food, it was pure bliss. One small regret is that while we loved the Onsen manju in our Room, we only learned afterward that if we had ordered in advance the day before, we could have purchased freshly made ones the next day. This is an Accommodation we would love to visit again.