하츠토미역 × 고객 서비스 평가가 높은 호텔·료칸

I stay here about once a month. The staff and everyone I meet at the Hotel are very kind, and I always enjoy a comfortable stay in the Room.

Upon entering the lobby, we were welcomed by a large aquarium and a spacious lobby, which felt wonderful. I stayed in a universal room with my mother, who has difficulty walking, and she was happy that she could relax and bathe comfortably. The staff were also courteous and attentive, making our stay very pleasant.

I couldn't have breakfast due to my early departure, but I appreciated the nutritional drink and nougat provided.

My wife had long wanted to stay at this Hotel, so we were glad we could make a Reservation this time. The Room was beautifully maintained, and we had a very comfortable stay. We also appreciate your kind guidance about the breakfast option, which we hadn’t planned on— the portion size was just right. It’s close to Ichikawa Station, and it has become one of the Hotels we would definitely like to use again.

It was a clean and relaxing Business Hotel single room, with both a spacious bed and a large desk. The staff were kind and helpful, making my stay very comfortable. The sauna and large public bath also helped me unwind. The Accommodation Fee was reasonable, offering excellent value for money.

We stayed here for a Disney trip with our grandchildren—8 people in 4 rooms. What we liked - The beds were very comfortable. - The Room was clean and we were satisfied. - Breakfast, just as rumored, was excellent. Coffee could also be taken back to the Room. - The late-night snack time (22:00–23:00) was nice. There weren’t many soba noodles and they ran out, and no staff were present. What concerned us - The parking lot was hard to find. - Some aging of the Facility is unavoidable. - The male front desk staff member seemed lacking in energy. Overall, we were satisfied. We would like to stay again. Thank you very much.

Free unlimited drinks. The amenities are well stocked. The Hotel is quiet, so it’s great for a solo stay! Men are on the 8th floor and women are on the 9th floor. Both floors require a wrist key to enter, so it’s safe even for women traveling alone. There is also a smoking area on the 7th floor where the front desk is located. The capsule area is quiet and dark, so I slept well. I’d like to stay here again.

This was my first time staying here. It was truly impressive! It felt more like a luxury hotel than a Business Hotel. The location, parking, and Room were undoubtedly top-class. Thank you very much!

I stayed in a twin Room with my daughter. The toilet in the Room had weak water flow and wouldn’t flush in one go, so we had to be careful when using it. The front desk staff were polite, and it was nice to have a large public bath, so this was disappointing.

Although it was booked at short notice, the semi-double bed was spacious and comfortable for relaxing. Due to the Room layout, the TV is very close to the desk, so it is not ideal for watching TV while working at the desk. I would like to stay here again if I have the opportunity.

My husband stayed here with a last-minute same-day Reservation just before midnight. The price was surprisingly good, so we wondered what it would be like, but it was very clean and comfortable. It also had a washlet (often not available at this price range), which he really appreciated. We would love to stay again if we have the chance.

Close to the station, and both the building and the Room were clean, spacious, and comfortable. There was a toothbrush, but no toothpaste, so I had to run out to buy some. The towels developed an odor after use, which was a bit disappointing. But I’d like to stay here again!

These days, I was really glad to find a smoking Room. No matter which Hotel you stay at, you usually have to change clothes and go all the way to the smoking area. I’ve stayed in smoking Rooms before, but in many Hotels the smell is so trapped in the walls that even smokers think “ugh” the moment they open the door—this Room was clean. Non-smokers might not feel it that way; you may still notice an odor. This Hotel is truly smoker-friendly. I’ll definitely use it again—unless I quit smoking, haha.

I had made a Reservation as a remnant of an event I didn’t win the lottery for. It’s normally very convenient with a direct line to Makuhari, and the Accommodation itself was so comfortable that I almost extended my stay. If I had to mention any drawbacks, it would be that I wished there were a mop to clean the shower room (I ended up looking around for one after using it), and that there are only a few basic shops nearby. If you need anything beyond the amenities, it may be best to prepare in advance before you arrive. In any case, I’m grateful to have started the day feeling refreshed. I’ll consider this Hotel for my next stay!

Although we arrived late at night for check-in, we were grateful that you welcomed us warmly. The Room and washroom were very clean and well maintained. We would like to stay again if we have the opportunity.

This is my usual Accommodation, and it feels very comfortable. Both the bed and the Room are great. I even did some laundry. I’ll stay here again in the future.

Recently, I had some business in Tokyo and stayed here several times in a row. All the staff were very courteous, and I had a comfortable stay. Breakfast was also very delicious and gave me energy for the day. The Room was kept very clean, and everything was comfortable. The Hotel is close to the station, with easy access to Tokyo, which is truly convenient and appreciated. When returning from Tokyo, it felt relaxing in a way, and I was able to appreciate the charm of Matsudo City as well. I look forward to staying again.

The foreign staff at the front desk were friendlier and more pleasant than the Japanese staff. The Room and amenities were neither particularly good nor bad. I didn’t use the pajamas because I don’t like changing into them, but the coffee machine is available except late at night. The shower head kept rotating, making it hard to keep it facing forward; I hope this will be improved. Hot water came out quickly. The Wi-Fi worked properly.

Unable to make a reservation at a Business Hotel near Funabashi, I tried a private lodging. It was kept very clean and I was satisfied. The breakfast was also delicious.

I chose this property for its excellent location close to my destination. The staff were friendly and attentive, which made my stay very enjoyable. I also appreciate that they kindly accommodated my rather bold requests. Breakfast was great too—I was happy to have a satisfying Japanese-style meal. I would love to stay again if I have the chance.