쇼난 후카자와 역 × 고객 서비스 평가가 높은 호텔·료칸

We stayed in the West Wing with my parents, siblings, nieces and nephews, and our family—6 adults, 3 children, and 2 dogs. Everyone was thrilled, and it became a wonderful travel memory. As we were celebrating a special occasion, we asked for balloon decorations and to purchase fireworks. For meals, we hired a private chef. Inamuragasaki holds many memories for us. With the ocean right in front of us—and no power lines visible from inside—it was truly a special location. Since the kids are still small, they were overjoyed to use the rooftop jacuzzi like a pool instead of going into the sea. The adults could watch them safely and relax while enjoying the ocean view in complete comfort. The food was also excellent—hiring a private chef was absolutely the right choice. We also got to try out karaoke that you’re considering introducing as a service. Our child who loves singing was delighted and held onto the microphone nonstop. At night we enjoyed fireworks and made so many great memories with the kids. Everything was prepared in such a comfortable setting—easy for adults and fun for children. Our surfer family members even went into the ocean twice. It truly was an amazing place. We highly recommend it for family trips. We will definitely be back again. Thank you very much.

Right in front of Kugenuma Beach, it was quiet and away from the bustle of Enoshima. It’s a wonderful small Hotel where you can enjoy a special getaway while truly relaxing. The in-Room meals were delicious, and we also appreciated that the Hotel partners with great nearby restaurants and provides Shuttle Service. The staff were all kind as well. We felt it would be an excellent place to stay as a vacation home alternative.

I often visit Kamakura. This Hotel is in a great location, and this time I chose a tatami Room, which was very nice. The soba restaurant on the first floor was refined, spacious inside, and the food was delicious. The staff were also very pleasant and helpful. I would like to stay here again.

I stayed here with my child. The building blends beautifully into a quiet, peaceful town, and its wonderful atmosphere instantly soothed both body and mind after a long day of walking. Both dinner and breakfast were cooked right in front of us, making for an enjoyable, delicious, and truly memorable time. I’m really glad we chose to stay here. Thank you very much.

I was able to step away from my busy daily routine and enjoy a calm, high-quality 3-day, 2-night stay. The front desk staff’s polished service was truly pleasant, and I felt reassured from the moment I arrived. The Room was kept beautifully clean and well arranged, and I could sense thoughtful attention to detail throughout. I believe this is an appealing Accommodation, perfect for adults who want to relax quietly in Kamakura. Also, the email replies to my inquiries (before my stay) were very prompt, which was extremely helpful.

I booked this Hotel to attend a funeral. It was clean and conveniently located near the station. The twin beds were large and very comfortable. It was convenient to pick up what I needed from the lobby myself. However, the water pressure felt weak. Maybe due to a water shortage? Thank you for your hospitality.

This was my first time staying here. The Room was a comfortable size even for three people, and we could see the sea diagonally across from the window. There is a smoking area on each floor. It was a bit hot outside during the day, but while having a smoke and looking at the mountains, we saw a Taiwanese squirrel dart by, black swallowtails fluttering around, and kites flying in the blue summer sky. Since it’s a retro-style Hotel, it gave us a pleasantly nostalgic feeling. My companion tried the set menu of an enzyme bath and foot reflexology massage and said it felt amazing! The enzyme bath was spacious, and the staff were very polite and kind—it seemed to warm up and relax both body and mind. The atmosphere in the Room is calm as well. Amenities like toothbrushes and toilet paper were properly provided. At night, the corridor outside the guest rooms had an Italian-style vibe—I couldn’t help murmuring, “How lovely!” The whole Hotel isn’t flashy, but it’s clean, quiet, spacious, and relaxing. After checkout we all agreed—“That was really nice.” It became a wonderful memory for us. I’d like to stop by again. Thank you for taking care of us.

It would be perfect if you could provide amenities such as facial toner. I was so tired that I went to sleep as I was, expecting my skin to get dry.

It was a lovely Hotel just a 5-minute walk from Kamakura Station. The large public bath wasn’t huge, but it was more than sufficient, and the breakfast restaurant was excellent. A short walk from the Hotel, you’ll also find plenty of great restaurants. I felt the Onarimachi side had more good shops than Komachi Street, and the area was very comfortable to spend time in.\nThe Room wasn’t large, but it felt well cared for in every detail.

We stayed here as a family. It was conveniently located near the station, making it easy to access Enoshima and Kamakura. Check-in was smooth, and the staff were very friendly and helpful. We were able to relax in the Onsen, and the breakfast was delicious. We would love to stay here again.

The staff were very kind. The Room was clean overall and very comfortable to stay in. When I asked for a soft drink, they prepared a different variety than expected, which surprised me—in a great way! I was really happy. There was a small kitchen, so it was convenient for light cooking. Also, there was an excellent selection of face wash and skincare items like toner, which was great. The bed was fluffy and the pillows were soft, making it very comfortable to sleep. I also appreciated having a Nintendo Switch available—it was really fun! There were so many services, and everything was fantastic. I’d definitely like to stay again!

We stayed the night before a memorial service in Kamakura. The Hotel is conveniently located near the station, and we also enjoyed exploring around Ofuna Station. The Hotel was clean, the staff greeted us warmly, and they kindly assisted us with the check-in and check-out machines. The amenity bar offered a wide variety of bath salts, which was fun to choose from, and there were many thoughtful touches throughout. Breakfast was delicious as well. We were just talking as a family about staying at Mets again the next time we come for a memorial service.

Conveniently located near the station, with friendly and enthusiastic staff, a bright and clean unit bath, and beer served in plastic cups that you can take back to your Room.

I stayed here for my birthday and wanted to treat myself a little. The Room was well kept, and above all, the meals were delicious (a bit generous in portion size, though). The best part was being able to enjoy freshly baked bread at breakfast. The view from the balcony also gave me time to forget everyday life. And most of all, the Hotel staff provided polished, kind, and courteous service that made me want to come back whenever I feel like treating myself again. Perfect in every way!!! It was a truly satisfying stay. Thank you very much.

There were other guests staying in the neighboring rooms, and it sounded lively when walking down the hallway, but at night it was completely quiet and I slept well. I was also satisfied that I could use the beautiful artificial Onsen at night. I usually go to the Onsen the next morning, but I slept so soundly that I missed it. I’ll save it for next time.

To everyone at IKYU, Thank you for always helping create wonderful memories over the years. We truly enjoyed the warm hospitality and delicious cuisine at Kamakura Prince. We returned home hoping to visit again when we have the chance. Thank you very much.

I stayed here for the first time to celebrate my birthday, and I’m glad I did—I had a very satisfying stay. At check-in, the gentleman who assisted me was extremely courteous, which made for a pleasant start to my trip. The Room was spotless, and I was especially happy with the well-stocked amenities. The shower in the Room was excellent. I had assumed it would be small, but there was plenty of space and strong water pressure—very satisfying. I also used the Onsen and the pool. The pool had a great view; it was a shame it was cloudy that day, but there were warmer areas in the water temperature-wise, which felt really nice. If I had to mention one thing, it would be perfect if they were directly connected to the Hotel with no need to go outside. I wanted to use the Onsen before checkout, but even though it isn’t far, you still have to walk outdoors—and I didn’t feel comfortable doing that right after waking up without makeup—so I gave up on that idea. Still, I had a fulfilling and worthwhile time overall, and I’m glad I chose to stay here.

The station near Yuigahama is close behind the Hotel, and it’s within walking distance to the sea in the morning, so we were able to enjoy a quiet Yuigahama. The Hotel breakfast was delicious, and the staff were very kind. Hasedera Temple and the Great Buddha are also within walking distance, so I think it’s a great location. Next time I’ll come with friends. Thank you for your hospitality.

The Room and Hotel are very clean, more spacious than expected, and easy to use. Even for someone quite particular about cleanliness, there were no concerns at all! The unit bath is convenient, and the bedding is comfortable. The reception staff are friendly, and amenities like lotion, emulsion, cleansing products, toothbrushes, and face wash can be picked up at the front desk. However, as others have mentioned regarding pajamas that touch the skin—they are placed in bulk near the elevator on each floor for guests to pick up themselves. It would be appreciated by those who are particular if they were already placed in the room. I did not use the dining area so I cannot evaluate it. For solo female travelers or business trips: it’s conveniently located near a station with a convenience store on the first floor (accessible from within the Hotel), a family restaurant (Gusto/Shabu-yo) on the second floor, as well as nearby restaurants and even Don Quijote!

The location, hotel reception, Room, and breakfast were all excellent. When I stay in Ofuna again, I would definitely like to stay here. Thank you very much.