하마나우스 하마 초사하마 공원 앞 역 × 당일치기 원천수 가케나가시 온천 숙소객실 및 어메니티 평가가 높은 호텔·료칸

I was looking for a private-feeling Onsen Accommodation that I could visit on a day trip during Golden Week, and it exceeded my expectations with its luxurious atmosphere—I had a wonderful time. Since I was there, I also stayed for dinner, and it was surprisingly outstanding. I’d love to visit again.

I sincerely appreciate the Hotel’s warm hospitality. From the moment I was greeted, I felt a heartfelt welcome. The attentive care at check-in, the attention to detail in every meal, and even the complimentary green tea at check-out all reflected the Hotel’s genuine commitment to guest service. Wonderful! If I have the chance to visit Hakone again, I would definitely like to stay at this Hotel again.

Thank you to all the staff for your attentive hospitality. We look forward to staying with you again.

This was my second stay, and it felt like both the cuisine and hospitality had been upgraded even further. This time I arrived on foot, and a staff member came out to greet me from around the bridge; on departure as well, they saw me off until I was out of sight, which made me very happy. The sparklers were available last time too, and they have become one of the highlights for me. There is a pool directly below the Room terrace; at first it was quite noisy and I worried it might continue, but it gradually settled down so I was relieved. If I had to mention one thing, the Room lighting was a bit dim, and I would appreciate something like a lighted makeup mirror or a small lamp for applying makeup. Overall, it was a wonderful stay—thank you very much. I would love to visit again.

We were very satisfied with everything—the staff’s service, the atmosphere of the Accommodation, and the meals. We had an unexpected issue on our side, but they responded kindly and supportively, and we are truly grateful.