코키마에역 × 고객 서비스 평가가 높은 호텔·료칸

We stayed one night at Hawaiians, then stayed here on the second night and visited Oarai Aquarium. It was a big help that there were no accommodation or breakfast charges for our child. There were three of us in total—my husband and I and our four-year-old—and we were more than satisfied for the price. I especially liked how clean the Room was, and my husband particularly enjoyed the breakfast waffles (with dried sweet potato?). All of the staff were very pleasant, spoke kindly to our daughter as well, and she was very happy. If we have another opportunity, we would definitely like to stay again—this is my first time leaving a comment. Thank you very much.

Just down the escalator from the South Exit of Mito Station and before crossing the Sakura River—an excellent location with easy access. It was convenient to leave my luggage and pick it up later, and there’s also a lounge where you can relax freely until 24:00, which was great for taking it easy until my train Reservation time. The staff were kind as well. The free breakfast included a local dish called Nuppe-jiru, which was rich and delicious. The Room was spacious for one person and very comfortable. It was bright and clean. If I had to mention anything, a slightly longer shoehorn would have been easier to use, and the disposable slippers were thin, so I wish I had brought my own. Overall, I was very satisfied.

The staff’s hospitality was outstanding, and both my mother and I were truly moved. We stayed here to finally see the nemophila flowers we had long dreamed of. Since we had a lot of luggage, they kindly stored our suitcases even before check-in. They also called a taxi company to ask about the fare as we debated whether to take a taxi or bus to Hitachinaka Seaside Park, and they prepared the bus timetable for the next day—thank you so much for your thoughtful help. At breakfast, the staff also suggested ways to enjoy the Danish pastry with different flavors, and it was delicious. This trip really reminded me how much a journey can be enriched by the warmth and care of the people who welcome you. Thank you very much.

I arrived feeling a bit uneasy because it was relatively inexpensive and a smoking Room. I checked in around 9:00 pm and was greeted with a smile. They clearly explained the bath, changing clothes, and breakfast. The entrance area felt spacious and luxurious. Other than a toothbrush and towels, you pick up whatever amenities you need at the amenity bar near the front desk, and you also borrow loungewear from shelves nearby. It looked like you could choose between yukata and jinbei. If you have a lot of luggage, this might be a bit of a hassle. It seemed they offered late-night soba from 9:00 to 9:30 pm, but I wasn’t very hungry so I didn’t use it. The elevator area and hallways are on the darker side, but it gives a calm atmosphere. Some Reviews mentioned odors, but I didn’t notice anything in particular. When I got to the Room, it was cleaner than I expected, and there was no noticeable smell. It felt like: two beds in a large Japanese-style room, futons in a smaller Japanese-style room, and one bed in a smaller Western-style room. The air conditioning worked well and kept us cool. Internet is available via both Wi‑Fi and wired LAN. Wi‑Fi tends to slow down when it’s crowded, but if you connect your own small wireless router to the wired LAN, it’s comfortable. The bathroom and toilet were separate, and both were kept clean. The toilet has an electronic bidet seat. Breakfast is buffet-style: Western options like bread rolls with sausages, nuggets, and egg dishes, and classic Japanese items like white rice with grilled fish, natto, and miso soup. You can drink Saza Coffee at the complimentary drink bar (no extra charge), and even take it back to your Room. Very nice! It’s close to Hitachi Seaside Park, so demand is high depending on the season, but if possible I’d like to stay here again next year.

It’s a bit of a walk after leaving the station, and the approach to the Hotel isn’t very attractive. However, the Hotel itself was excellent. The building is old, but the Room felt thoroughly clean in every corner, and the air conditioning was comfortable without being overly cold. The unit bath was fairly spacious, and with the bath salts provided I could stretch out and relax, which helped relieve my fatigue. I was also personally happy that the skincare amenities were from Kalahari. All of the staff were friendly and welcoming with warm smiles. It was my first time in Mito, and I’m glad I chose this Hotel. When I visit Mito again, I’d like to stay here again. Thank you for your hospitality.

It was my first trip to Mito in 20 years, but unfortunately it rained. Still, thanks to staying at this Hotel, I didn’t feel any inconvenience when it came to shopping or dining. At the front desk, there were 2–3 staff members who were quite unfriendly, and three who were very pleasant (a foreign staff member, a male staff member, and a young female staff member). So even if you happen to be helped by someone unfriendly, if another person assists you instead you can still feel well taken care of—so it’s fine. I stayed for two nights. On the first night I had a Room near the elevators on a day with many group guests. Since I’m a light sleeper, even small noises woke me up. When I spoke with the young female receptionist about it, she kindly reassigned me to another Room without any hassle. I really appreciated that. The Room was very spacious and had new facilities. Because it was raining, I spent a lot of time in the Room and found it very comfortable. Complimentary bottled water and tea bags were provided, but there was no coffee—since I like having coffee in my pajamas right after waking up, next time I’ll bring instant coffee myself. Also, there was only one sturdy pair of slippers suitable for going to the large public bath area inside the Hotel; next time I plan to bring disposable slippers as well. There was also an Accommodation guest–exclusive aperitivo at the restaurant. The selection, price, and service were all excellent—I was completely satisfied. Overall I was extremely satisfied and will stay here again next time!

Thank you for the past three days. We had a very comfortable stay, and we sincerely appreciate the kind and attentive support from all of your staff.

You can reach Mito Station via the pedestrian deck, and you can park conveniently in the adjacent commercial Facility’s multi-story parking garage with 24-hour in-and-out access. The room was also well cleaned, and we had a comfortable stay. The amenities were well stocked. There is no large public bath, but we were able to relax with the carbonated bath salts provided as an amenity.

The next day was the Mito Melon Marathon, and every Hotel in Mito was fully booked, with Accommodation Fees soaring to more than double the usual rate. I couldn’t give up on staying overnight, so I checked Yahoo! Travel and found that a Room had opened up at President Hotel—probably due to a cancellation. I quickly looked at the Reviews, and they seemed great. The price was around 11,000 yen, much cheaper than other options. I made a Reservation right away and was able to stay without any issues. In the end, it really was a wonderful Hotel just as the Reviews said, and I was very satisfied. The front desk staff were friendly and welcoming, and both the building and my Room were clean. The single Room was spacious and comfortable, and the bathtub was large enough to relax in. There are many affiliated parking lots available, which was very helpful: even before check-in, I could park for 600 yen (an additional 100 yen) until check-out. It’s about a 10-minute walk from Mito Station, but there’s a convenience store right in front so it’s very convenient. Check-out is also available until 11:00. It seems you can usually stay here in the 6,000-yen range on regular days, so I’d definitely like to stay again.

The price is very reasonable, yet all the staff appeared to be Japanese, and the front desk service in the lobby was professional. (At another chain Hotel I used recently, the staff were foreign and there were issues such as unclear explanations on how to use the Hotel facilities and mistakes in billing.) Even at checkout, the housekeeping staff greeted me and seemed to be working hard, so I felt this is a Hotel you can stay at with peace of mind.

The staff were very friendly and welcoming. The Facilities and complimentary drink service were excellent, allowing us to relax and unwind. Thank you very much.

I’ve stayed at other 9yard locations, and this one was also very pleasant. The elderly gentleman working the front desk at night was extremely kind and courteous. I was also really happy they had ice cream, which the other locations didn’t have!

The bathtub was spacious and felt very open, which was great. Breakfast was also plentiful, and the soups in particular were outstanding.

This was my first stay. It is within walking distance of Mito Station, and parking is available (both paid and free). The Room is a Business Hotel type, so it is not very spacious, but it is sufficient and easy to use. Personally, I found the breakfast very tasty and satisfying. I would like to stay again.

This was my first time staying at a container Hotel, and it was so comfortable that I might not be able to stay at other Hotels anymore. First of all, no stress with elevators, parking is nearby, and if the timing is right, you can park right in front. There’s enough distance between Rooms, so you don’t hear noise from neighboring Rooms—this is very important. I had a stress-free stay. The refrigerator and freezer are well-equipped; even ice cream stays perfectly frozen (laughs). In other Hotels, freezers are just an extra feature, so ice cream often melts into liquid form. This one is spacious and fits anything you need. There’s also a microwave in the Room that you can use anytime—it’s fantastic!

Breakfast was excellent. Everything was delicious.

I always stay here whenever I come to Mito. While the building is clearly showing its age in places, the service more than makes up for it, and I can stay comfortably. Until 8:00 PM, the restaurant on the second floor was open as a free space with complimentary drinks. I arrived late this time so I didn’t use it, but a large supermarket has opened nearby, so I think it would be a good option to buy a bento and have dinner there. Draft beer at the front desk is also very reasonably priced! Breakfast was delicious as always, with all-you-can-top seafood.

I often come to Mito for both business and leisure, but this was my first time staying at this Hotel. Although I could feel that the Facility is a bit dated, I was able to spend my time comfortably in the room. The bathroom had a large bathtub, which suited my bigger build well, but at times the water overflowed onto the floor while I was using it. Also, the faucet’s water flow was weak, which was a bit troublesome. Still, the bed was comfortable and I felt it offered good value for money. I also enjoyed the breakfast—it was delicious. The female staff member in the dining area provided great service, making for a pleasant morning. I would like to stay here again.

Overall, the facilities felt a bit old at first, but the spa and sauna were very clean, and I think they alone make it worth staying here. The price is affordable, access from the station is convenient, and if you’re only using the Room to sleep, this is an excellent Accommodation. I will definitely stay here again next time.

The property is a prominent building located just a short walk to the left from the station's front, making it easy to reach. Although it's in the opposite direction of the downtown area, it’s still very accessible (I actually went there). However, I was disappointed with the refrigerator as it didn’t cool well; drinks were not chilled enough, and freezing ice packs was impossible even on the top shelf. Additionally, there was no bedside light, which made it difficult for me to read before bed as I usually do—the room lighting alone felt too dim. The breakfast curry and udon were delicious!