게이한 야마시나역 × 일품요리를 즐길 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸

As many guests have said, this is an outstanding Hotel. From the moment you step inside, you immediately understand why it is the Imperial Hotel—thanks to the serene atmosphere and the refined hospitality of the staff. Our Room was a tatami-style Room in the North Wing, at eye level with Gion’s traditional Kyoto townhouses, and enjoying Kawakami’s breakfast there was such an elegant experience that we almost forgot we were in a Hotel. I have never written a Review before, but this Hotel was so wonderful that I simply had to.

This was my first stay, and I was very satisfied with this friendly Hotel. It is a wonderful Hotel where I would definitely like to stay again next time. I was happy with everything—service, the Room, the view, the atmosphere, and access—but above all, the breakfast was delicious across the board and left me completely full from the morning. They also helped arrange a surprise for my partner’s birthday, which truly moved us. We look forward to staying again next time.

We had a comfortable stay. There were fewer tourists than expected, so it was quiet and relaxing. The parking area was spacious and easy to use. Thank you very much.

I have stayed here several times. The atmosphere throughout the Hotel is wonderful, and it feels truly comfortable, with thoughtful attention to even the smallest details. I also love the little extras during my stay, such as drinks in the refrigerator and light snacks and beverages in the lounge. It’s not overly flashy, so I can relax, and every time I stay I’m reminded how great this Hotel is. I would definitely like to stay here again when I visit Kyoto.

All staff members checked in with us thoughtfully and attentively, which made our family’s stay very comfortable. Thank you for your warm hospitality. We will make a Reservation at the Four Seasons Hotel Kyoto again for our next stay in Kyoto.

The Facility was a bit old, but the staff were kind and welcoming, and I had a very pleasant stay. I also really enjoyed the happy hour and the morning obanzai—they were delicious. If I come to Kyoto again, I will stay here.

Convenient access to tourist attractions such as Kiyomizu-dera, and I had a comfortable stay for two days. The accommodation had a large public bath, but perhaps due to the high number of foreign guests, it was not crowded. I used it in the morning and evening and always enjoyed it in peace.

It was a snowy morning, and the view from the window was stunning—breakfast was a truly relaxing moment. The salmon Eggs Benedict and the mushroom risotto were exceptional. The only disappointment was that when I left my luggage before check-in, I was directed to use a sofa to take items out of my suitcase, but it was quite full; I would have appreciated being shown a baggage rack or similar option instead.

I came to relax during my summer vacation and enjoy a delicious breakfast. From check-in, the staff were attentive and guided me to my Room with kind, gentle communication. I chose a Room with a king-size bed. With its bright wood-toned design, it was spacious and comfortable for two people. I enjoyed watching a maiko dance, taking photos together, and having welcome drinks. The location is ideal for cultural sightseeing, with attractions such as Sanjusangendo Temple and the Kyoto National Museum nearby. The breakfast I had been looking forward to was unique: the main dish is cooked to order, while side dishes are served buffet-style. I ordered salmon Eggs Benedict, French toast, and an omelet as main dishes—all were truly delicious. It made for a wonderful breakfast time. Sanjusangendo Temple is right next door, so I visited immediately after breakfast. I also made use of the benefits of my IKYU Diamond membership, which helped make it a great summer vacation. I heard the property will be closing soon due to rebuilding plans—such a shame. If I have the chance, I would love to stay again.

I’m a man. This was my first time staying at a capsule Hotel, and overall I’m glad I did, especially considering the price. I can’t speak for the women’s area, but in the men’s area the toilets, sinks, and showers are all in one Room, with only three of each, so it gets quite crowded in the morning. Still, given the price, it wasn’t a big issue for me. Also, bringing earplugs in advance really helped with snoring noise.

1. The first impression: All the staff provide excellent service, both international and Japanese staff equally. 2. The second: The cuisine—crafted with incredible dedication by the head chef. 3. The third: The Room—so impressive that words can't do it justice. I was deeply moved by these experiences. Looking forward to visiting again next month! It would be great if you could arrange a partnered parking lot as well.

From check-in to check-out, the hospitality was exceptional throughout our stay. Every in-room amenity featured a top-tier brand, and the attention to detail was evident in every aspect. From the Frette bedding and linens to the Bertrami pajamas, everything felt wonderfully soft and comfortable. After 5:00 p.m., we were also able to enjoy a maiko performance in the living room with a glass of champagne in hand—an unforgettable way to experience Kyoto culture.

Stayed at the accommodation after a long time. The quality of the room, the garden view from the window—everything was truly wonderful. The location is also excellent. Additionally, it felt like the service has improved significantly compared to before. I was able to relax and enjoy my stay. I was delighted to receive a stollen for Christmas as well. Thank you very much!

On the morning of the 24th, I searched for and booked a Hotel with a large public bath nearby so I could watch the Gion Festival yamahoko “tsujimawashi” at Kawaramachi Oike. It was absolutely the right choice! From the subtly Kyoto-style entrance, everything felt welcoming—especially the front desk staff, whose excellent service instantly eased my fatigue from traveling in extreme heat. I was satisfied as soon as I entered the Room. It’s a take-off-your-shoes style, and the clean Room along with its layout and furnishings made it feel like coming home. Having all water facilities grouped together right by the entrance is very convenient. Since there is a large public bath, the shower booth in the Room was more than enough. While many Hotels these days don’t provide sofas or tables, I really appreciated having a long sofa you can lie down on, an armchair-style single sofa, and a table that’s plenty for two people. There are many great restaurants nearby, so it was nice to have a setup that makes takeout easy to enjoy in the Room. The lighting controls were easy to understand, with thoughtful touches like an individual bedside light and options for indirect lighting throughout the Room. The bed was very comfortable—even with sensitive skin and being sensitive to smells, I slept soundly. The linens—especially the pajamas—were high quality and perfectly laundered; cleaning standards were excellent overall, including towels for the large public bath. Water came in stylish Ito En bottle-type containers that were replenished again on the second day and convenient to carry around. Tea, coffee, and black tea were also restocked, and I was happy they even provided wine glasses. At the entrance to/fromthe large public bath area there were two types of vinegar drinks that helped me stay balanced during summer heat. As for views: you can see mountains inthe distance,but right next door is an apartment balcony,and below is temple cemetery grounds,s oI keptthe blinds downand used indirect lighting.(I usedto livein Teramachi,s o cemeteries don’t bother me.)Since windows are frosted glassin springand autumn too,I think it won’t be an issue unless you wantto open them fully.The hospitality at this Hotel more than made upfor it.I didn’t add breakfast,but usedthe attached grillfor lunchand cocktail time,and enjoyed both.I’d love to stay at this Accommodation again.

The courteous service left the most lasting impression. In addition to the excellent location, the facility was well-maintained, clean, and comfortable. The amenity bar offered a wide variety of items, including cooling foot sheets and face packs, which were much appreciated. Complimentary coffee was available on the front desk floor. With traditional Japanese elements like tatami mats and shoji screens as part of the interior design, many guests were foreigners (mainly Westerners). During my stay, I heard more English than Japanese, which added a travel-like atmosphere even though I stayed for practical purposes. It was a hotel I would love to use again. Thank you very much!