고료역 × 웰컴 라운지에서 쉴 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸

As many guests have said, this is an outstanding Hotel. From the moment you step inside, you immediately understand why it is the Imperial Hotel—thanks to the serene atmosphere and the refined hospitality of the staff. Our Room was a tatami-style Room in the North Wing, at eye level with Gion’s traditional Kyoto townhouses, and enjoying Kawakami’s breakfast there was such an elegant experience that we almost forgot we were in a Hotel. I have never written a Review before, but this Hotel was so wonderful that I simply had to.

Using aromatic vegetables, fish, and meat from the Kyoto area, each ingredient is prepared and served with the utmost care to preserve its natural fragrance, flavor, and texture in the best possible way. The chef’s evolving craft was truly impressive. I was also moved by the sommelier’s sincere dedication to wine. The cuisine feels perfectly suited to this one-of-a-kind Meiji-era mansion dining experience in Japan.

I originally made a Reservation at “Nene no Michi Bettei,” but due to a change in Room allocation, I ended up staying at Hotel VMG Kyoto Kamogawa. From check-in to check-out, I was deeply impressed by the staff’s impeccable attention to detail and thoughtful hospitality. Sleeping in the bedroom while gazing up at the coffered ceiling felt like an “exceptional escape from everyday life.” At the paid lounge, alcohol and other drinks are available free-flow, with snacks as well—it truly feels like a private lounge. Because the property preserves the character of a historic building, soundproofing is not perfect; however, it more than makes up for it with an elegant, nostalgic atmosphere. The Japanese-style room next to the bedroom overlooks a small courtyard garden and offers a wonderfully atmospheric view that made time feel as if it passed more slowly. That said, perhaps because the air conditioning does not reach this room easily, I found the heat noticeable. Although it would involve additional cost, lending spot coolers or simple heaters to guests upon request during limited seasons (summer/winter) could help make better use of this room and may also become a new experiential highlight—especially for international travelers. I’m truly grateful to all of the staff for giving me such an extraordinary stay. This is a Hotel I wholeheartedly recommend to anyone seeking an “indescribably exceptional escape from everyday life.”

I stayed here for one night on a trip to Kyoto. I often stay in Kyoto and Nara, and this place has the unique comfort of a compact hotel. It feels very cozy, the Facilities are well equipped, and overall satisfaction is high. Although the hours are limited, it’s wonderful that there are complimentary drinks. Having local Kyoto sake is a service that makes travelers very happy. I was delighted to find the same sake I had at Kyoto Station on my way back. It might be nice if it were available for purchase as well. The front desk staff were kind—I enjoyed talking about sake with them—and they replenished breakfast at just the right times, so I had a very comfortable stay. Kyoto summers are hot, so I’d like to visit again after peak season. Thank you very much.

I stayed here as a birthday gift for my sister. We were amazed the moment we entered the Room—not only did you prepare a Room with a view of the five-story pagoda, but you also gifted us sparkling wine to celebrate. My sister was absolutely thrilled. In the lounge, we enjoyed a wide variety of drinks and alcohol, along with visually stunning sweets and carefully crafted dishes. At night, we dined at the rooftop bar while taking in Kyoto’s night views. For breakfast, I chose a conger eel hot pot—something rare for a Hotel breakfast—and truly savored Kyoto’s summer flavors. We were also able to visit Kiyomizu-dera early in the morning when it was quiet and uncrowded, which made us very happy. It seems it became a wonderful memory for my sister as well. Thank you very much for taking so many photos for us.

This Accommodation is highly recommended. The Room was clean and comfortable, and with the fresh greenery of the season, the semi-open-air Onsen was absolutely wonderful. The front desk staff were also very helpful, and we had a pleasant stay. The location and surroundings are excellent. It’s an Accommodation I’d love to visit again. Next time, I plan to choose the largest Room with an open-air bath.

I stayed here with my husband while I was pregnant. One morning, we woke up unusually early and took a walk together to Kiyomizu-dera Temple. The location is excellent, and I think it’s ideal for sightseeing. The lounge was also very comfortable. I recommend staying in a Room with a large bath!

I stayed one night in Kyoto, a city I love, to go hydrangea viewing. I arrived before check-in, but I was able to relax in the lounge overlooking the beautiful garden with a cola and cake. Soon after, I was shown to my room, which I truly appreciated. As I don’t have much stamina, I chose this Hotel so I could rest well while still enjoying the feeling of being on a trip in Kyoto. I made a Reservation for a room with views of Kōmyō-ji Temple’s main gate and the Hotel garden from the window. Including the magic hour at dusk and dawn as well as the nighttime illumination, the scenery was even more wonderful than expected, and it was truly relaxing. It was also adorable to see snails and umbrellas drawn in the Hotel’s stone garden outside the window—so perfect for Japan’s rainy season. In my room there were Gion Tsujiri kabusecha green tea, black tea, and coffee; plus complimentary juice and beer in the refrigerator. Enjoying a slow Hotel stay while watching the beautiful view and changing sky was simply amazing. In particular, there was a chocolate-scented coffee capsule called “Chocolatino” for the espresso machine—I woke up before dawn and felt so happy having my morning coffee while watching sunrise magic hour. The beer also had stylish yuzu and fruity aromas, and drinking it in a bathrobe after bathing tasted exceptionally good. From 15:00 to 18:00, welcome drinks were available in the lounge. There were champagne and white wine—both favorites of mine—and I enjoyed them at leisure. As I’m a light eater traveling solo (and had just eaten cake), pairing drinks with some potatoes was more than enough for me; however, it also felt like you could enjoy a proper dinner there as well—meat dishes, desserts, and more—which seemed great because you can adjust freely depending on your mood. I love baths as well, so I was happy that there were stylish, high-quality bath salts and amenities provided in generous amounts. Twice—at night and again the next morning—I soaked properly in a bathtub where I could fully stretch out and relax. Breakfast overlooking the garden was wonderful too; they kindly arranged seating where I could feel comfortable on my own. After breakfast each day, between attending morning services and taking walks around the garden grounds (and more), it felt incredibly fulfilling. The gardens within this Hotel also had seasonal flowers such as hydrangeas and bellflowers (kikyo). Including nighttime illumination visits too—I took three walks total: evening, night, then morning—and being able to enjoy Kyoto’s seasonal atmosphere without even leaving made me extremely satisfied. It was an amazing trip to Kyoto!

They kindly and courteously assisted us from check-in, including guidance to the parking area, and we were able to enjoy a wonderful stay. The interior atmosphere also suited the quiet streetscape of Gion Yasaka-dori, which was great. Just one thing... I was only concerned that water overflowing from the bathtub quickly flowed out into the vanity area outside the bathroom. I would definitely like to stay again.

The Facility was a bit old, but the staff were kind and welcoming, and I had a very pleasant stay. I also really enjoyed the happy hour and the morning obanzai—they were delicious. If I come to Kyoto again, I will stay here.

Stayed for 3 nights during the autumn foliage season. It is not large, but a very beautiful hotel. There is also a rooftop terrace with a view of the pagoda at Kiyomizu Temple. It was a hotel that made me want to stay again if I have the chance.

Pros: - It’s a reasonably priced Hotel, but perhaps because it’s part of the Banyan Tree chain, the service felt comparable to a high-end Hotel. Even though I stayed only one night, the front desk staff remembered my name, and every staff member was brisk and professional—very pleasant. When I asked after checkout whether they could keep some food refrigerated while storing my luggage, they kindly agreed. - A shower-only setup may be a matter of preference, but since it was midsummer it was perfectly comfortable. If anything, it made the Room feel more spacious. - The small raised tatami area is also relaxing. I would have preferred floor cushions (zabuton) over regular cushions, but that may be intended for international guests. Cons: (all minor “if I had to say” points—not deal-breakers) - The nearest station is Sanjo Keihan, so I wouldn’t say access to all of Kyoto is ideal. That said, the exit is right nearby, so it’s a good location if you plan to visit the surrounding area. - The in-Room TV remote has buttons for Netflix and similar services, but the TV isn’t connected to the internet so you can’t use them—disappointing. - This is common in Ryokan-style properties, but the ceramic washbasin has a rough texture; when washing your face, if your fingers brush against it, it can sting a little. - I used the spa; since it seems to be regular guest Rooms converted into treatment spaces and you step out into a guest-room corridor from reception first, it may feel slightly less “special.” The treatment itself was very good.

I came to relax during my summer vacation and enjoy a delicious breakfast. From check-in, the staff were attentive and guided me to my Room with kind, gentle communication. I chose a Room with a king-size bed. With its bright wood-toned design, it was spacious and comfortable for two people. I enjoyed watching a maiko dance, taking photos together, and having welcome drinks. The location is ideal for cultural sightseeing, with attractions such as Sanjusangendo Temple and the Kyoto National Museum nearby. The breakfast I had been looking forward to was unique: the main dish is cooked to order, while side dishes are served buffet-style. I ordered salmon Eggs Benedict, French toast, and an omelet as main dishes—all were truly delicious. It made for a wonderful breakfast time. Sanjusangendo Temple is right next door, so I visited immediately after breakfast. I also made use of the benefits of my IKYU Diamond membership, which helped make it a great summer vacation. I heard the property will be closing soon due to rebuilding plans—such a shame. If I have the chance, I would love to stay again.

I stayed with my sister at this accommodation. The hotel is a special space where you can feel attention to detail throughout the premises, allowing us to enjoy an extraordinary time away from the noise of the city despite being in the heart of it. My sister and I often travel together, but we felt our time together was especially meaningful here, which we believe is due to the charm of this hotel. After check-in, we spent happy hour at the bar, discussed our plans for the next day on the rooftop after dinner, and used the open-air bath before breakfast. Although there was no TV in our room, it encouraged more conversation and made us cherish our time together even more than usual. Breakfast featured a healthy menu centered around salads. What left a particularly strong impression during our stay was the smiles of all staff members. We also appreciated their friendly conversations when leaving or returning to the accommodation.

This Hotel opened last month, and everything is spotless. I was impressed to be able to use the latest appliances (TV, humidifier, hair dryer, etc.). All the staff were kind and welcoming. The lounge was kept clean no matter what time I went, and the financiers, prosciutto, and juices were delicious. There was also a great selection of alcoholic drinks. I’m not much of a drinker, but the yuzu and plum juices with sparkling water were perfect. In the morning, there were tasty bread and yogurt available as well—just right for a light breakfast. As you’d expect from a small luxury Hotel, the lounge offerings were high quality too. I had a wonderful time here. I’ve found a new favorite Hotel in Kyoto.

They kindly stored my luggage before check-in, which was a huge help. The front desk staff were very courteous, and both the Room and the unit bath were clean, so I had a very comfortable stay. When I visit Kyoto again, I’d love to stay here again. Thank you!

This was my first time staying here. A week has passed since my stay, yet I’m still savoring the afterglow and fondly recalling those happy moments. It was a very quiet and relaxing Accommodation. There was a gentleman—probably the manager—who was extremely kind, offering thoughtful explanations and checking in on me in various ways, for which I am truly grateful as it made my stay so fulfilling. I travel to many Hotels and Ryokan across the whole country, including Kyoto, but Akekure Kyoto Shirakawa was exceptional: the Room was lovely, it was peaceful, and everyone was warm and welcoming. While luxury Hotels have their own merits, this is the place I would recommend. To all the staff, thank you very much for your wonderful care. I look forward to visiting again someday.

The cozy size of the Accommodation felt very comfortable, and the staff were wonderful—it was a place where we could truly relax. Kurumi had no other guest Rooms on the same floor, and the library next door felt like an extension of our own Room, which made it feel like a great bonus (lol). The location was also convenient for visiting Kiyomizu-dera before breakfast and coming back easily. Breakfast was delicious as well. Thank you very much for a lovely stay.

The Hotel faces a main street and was very lovely. There were many events and activities; although I didn’t get a chance to try the food, they offered late-night udon and other thoughtful touches to enjoy. For parking, I used a paid coin-operated parking lot behind the Hotel.

I stayed to visit ROHM Theatre Kyoto. It is very convenient, being just a short walk from Higashiyama Station and about 10 minutes on foot to the venue. There is no bath, but the shower is comfortable, which was actually preferable. There is also a living space, and the toilet and other facilities are spacious. On the first floor, there is a drink bar available 24 hours, allowing for a pleasant stay.