카와고에 토미우시하라 역 × 전관 금연 숙소식사의 평가가 높은 호텔·료칸

It was a very clean Business Hotel where we stayed as a parent and child. My child was happy and said they would like to stay again. Thank you very much.

This was my second stay. Just like last time, the parking staff were efficient, check-in was stress-free, and we enjoyed the welcome mineral water and jelly. This time I used the Onsen and the shower. The Onsen was very clean! And it was my first time seeing a shower room like the one in the Room—there was a place to sit, which made it very comfortable. The after-bath ice cream and the breakfast buffet were great, and all the food was absolutely delicious. I also requested an extra pillow and slippers, and they kindly brought them to my Room. It truly became a wonderful trip. The staff provided excellent service, and their kindness really came through. We’re planning another trip to Universal at the end of the year, so I’d like to stay one night on our way back. Thank you very much.

Everything was excellent.

We were traveling with our 18-month-old, and because a bed felt unsafe due to the risk of falling, we looked for a Hotel with a Japanese-style Room but couldn’t find one. We chose this place because it offers a flat, tatami-style Room where you sleep on futons laid out on the floor. The Room was spacious, so we felt comfortable even when our child was excited and running around. For breakfast, we made an advance Reservation and enjoyed delicious waffles at the café. There was no bathtub—only a shower room—but prioritizing our child’s safety, it wasn’t an issue. The next day we visited the Anpanman Museum, which was about 15 minutes away by car. We would love to stay here again.

This was my third stay. This time, there was a Shuttle Service for the first time, and instead of walking back and forth from Nagashima Spa Land carrying heavy luggage as I had before, I was able to use the Shuttle Service, which made things much easier. When there are many guests, the walls are thin, so I sometimes couldn’t sleep because I could hear conversations and doors opening and closing. However, on the day I stayed this time there were fewer guests, so it was quiet and comfortable. Since I don’t have a car, I can’t go to the main building, but they always provide complimentary breakfast bread and canned coffee each time, which I’m happy with.

Despite my oversight in not checking the email, I truly appreciate your prompt response on the day of contact! Your flexibility and kindness in handling shuttle service and even accepting luggage in advance were incredibly helpful, and I am deeply grateful. This was an accommodation I would confidently recommend to friends and family! Thank you so much!

It is understandable to have a security camera outside the entrance, but having one inside the entrance feels unnecessary, especially since the washroom is adjacent to the entrance and guests might walk around in pajamas. The accommodation is next to a residential house, so it doesn't provide a resort-like atmosphere. It feels more like returning to your family home. It takes over 5 minutes to get to Nagashima Resort, but this is within an acceptable range. I appreciated that towels were set in the toilet and each person was provided with two face towels. It would be even better if there were pre-set towels in the kitchen as well.