이셩역 × 고객 서비스 평가가 높은 호텔·료칸

I’ve recently become a fan of Route Inn and often stay there on road trips. The Room was brand-new and functional, which was great. A short drive away, there were some delicious seafood restaurants, making it an enjoyable stay.

The Room was clean and nice. The large public bath was spacious and relaxing. Breakfast was delicious, but I would have liked sausages.

I stayed here after an event at Kaki-yasu Hall. The Room was clean and very comfortable. I had a pleasant stay.

The breakfast offered such a wide variety of dishes that it was hard to decide what to eat. This time I didn’t make it to the wild vegetable rice, so I’d definitely like to try it next time. The staff were also very pleasant, and I’d love to stay again. One request: I would appreciate it if you could check on the parking lot periodically. I arrived around 19:30, and there were people having a party in one corner of the parking lot, which made me feel a bit uneasy. Also, although the parking lot isn’t very large, there was a large SUV parked with its front end sticking out (stopped leaving nearly 1 meter before the wheel stop), right in the middle of the lot, making it difficult to drive through to reach the spaces beyond. I understand this may be difficult since it comes down to individual manners... Other than that, I was very satisfied. Thank you very much.

We stayed during Golden Week. All the front desk staff were kind and courteous. It was great that we could borrow Ichikami and LUX shampoo and conditioner. It was difficult to adjust the shower temperature. We chose the Japanese breakfast, but the pickled ginger flavor had soaked into the teriyaki chicken, so my son, who doesn’t handle spicy food well, couldn’t eat it. Everything else was delicious. I thought it would be nice if there were a stirrer or spoon in the Room. One thing that concerned me: while waiting for the elevator at checkout, a housekeeping staff member was chatting with another housekeeping staff member right next to us, saying things like “I’m on XX today—huh? XX is missing.” I think it would be better to refrain from that in front of guests. It made me feel like I had seen behind-the-scenes operations. Overall, we were very satisfied. Thank you very much.

Everything was excellent.

I used this place after a long time. It is sufficient for business use. Mobile charging cables are provided, including Lightning for iPhone, Type-C for Sharp smartphones, and Micro USB for power banks. It's not a big issue, but the USB port on the bedside was damaged, so I couldn't charge my phone while using it in bed.

Despite my oversight in not checking the email, I truly appreciate your prompt response on the day of contact! Your flexibility and kindness in handling shuttle service and even accepting luggage in advance were incredibly helpful, and I am deeply grateful. This was an accommodation I would confidently recommend to friends and family! Thank you so much!

They kindly helped us by telling us the best spots to view the Nagashima fireworks festival and even provided services that weren’t originally listed here. We were very satisfied—not only with our time in Nagashima, but also with the hospitality!

There were a hammock and beanbag cushions, and even our 3-month-old baby had a great time. It was a hot summer day, but the air conditioning worked well, which was a relief. Also, since there was no TV, it was easy to do a digital detox. There were several board games such as The Game of Life. We weren’t sure if we were allowed to use them, so we didn’t touch them, but they could be fun for families. The breakfast pancakes made with mochi wheat were delicious. However, since it’s an attic space, the stairs were steep. It was tough going up while holding our 3-month-old baby.

We were traveling with our 18-month-old, and because a bed felt unsafe due to the risk of falling, we looked for a Hotel with a Japanese-style Room but couldn’t find one. We chose this place because it offers a flat, tatami-style Room where you sleep on futons laid out on the floor. The Room was spacious, so we felt comfortable even when our child was excited and running around. For breakfast, we made an advance Reservation and enjoyed delicious waffles at the café. There was no bathtub—only a shower room—but prioritizing our child’s safety, it wasn’t an issue. The next day we visited the Anpanman Museum, which was about 15 minutes away by car. We would love to stay here again.

Conveniently located near the station, and just the right walking distance to the ruins of Kuwana Castle. With an izakaya right next door, you won’t have to worry about finding a place to eat when you don’t feel like searching.

I decided to make a reservation here because Ichiran Ramen is nearby. Although the place felt slightly old, it was well-cleaned and I had a pleasant stay.

The women’s large public bath is very small—more like a small bath. When we went around 9:00 p.m., all 12 lockers were already taken, even for our parent-and-child group. When we entered the bathing area, all three shower stations were occupied and three people were waiting; when we joined the line, it became six. It was my first time having to wait in a naked line in the bath area. By the time we finished, there was a line for lockers stretching out into the hallway. It was so hectic that we couldn’t even think about enjoying the view. If capacity is limited, I wish there had been some kind of limit on the number of users or clearer notice that it gets very crowded—we would have reconsidered using it. Everything from the front desk to our Room had a great atmosphere and was comfortable, but the bath alone was shocking.

The room, facilities, bath, and meals were all extremely satisfying. The meal menu was diverse, and above all, the drinks were incredibly affordable. The morning plate was warm and delicious. Thank you for the wonderful experience. Although there are some reviews mentioning "hair," we found no such issues at all; the cleanliness was impeccable. The bath was very spacious with a large-screen bath TV to enjoy, and there were plenty of amenities available. We stayed as an elderly couple and found it more than satisfactory—truly exceptional! Our future travel plans will likely revolve around Fine hotels in various locations. We're already considering when to stay at this hotel again next time! Despite calling multiple times, we deeply appreciate the staff's prompt responses and their heartfelt service.

Two of us were working in Kuwana City over the weekend, but the weather was bad on Saturday and we ended up running late, so we changed plans at the last minute and stayed here. Since we needed parking for a work vehicle, we were thinking about checking in only after confirming we could park, but luckily there was an open space and we were able to park the vehicle. We had no complaints at all about the Hotel’s Facility or service. Regarding the parking fee for our work vehicle, when we asked other contractors on site about parking fees at another Hotel, they said they were charged more than double what this Hotel charges. We will be staying overnight for work in Kuwana City twice a year going forward, and based on the great service and reasonable pricing, we plan to continue using this Hotel. Because we had an early start in the morning, we did not have breakfast, so please refer to other guests’ Reviews for that.

It is understandable to have a security camera outside the entrance, but having one inside the entrance feels unnecessary, especially since the washroom is adjacent to the entrance and guests might walk around in pajamas. The accommodation is next to a residential house, so it doesn't provide a resort-like atmosphere. It feels more like returning to your family home. It takes over 5 minutes to get to Nagashima Resort, but this is within an acceptable range. I appreciated that towels were set in the toilet and each person was provided with two face towels. It would be even better if there were pre-set towels in the kitchen as well.