긴테쓰 야토미 역 × 고객 서비스 평가가 높은 호텔·료칸

I’ve recently become a fan of Route Inn and often stay there on road trips. The Room was brand-new and functional, which was great. A short drive away, there were some delicious seafood restaurants, making it an enjoyable stay.

Although the parking lot is a bit far, considering the accommodation rate, this is a very reasonably priced and pleasant Accommodation.

I’ve stayed at all the Hotels in Kuwana. With many places no longer offering a breakfast buffet since COVID, I really appreciate Station Hotel Kuwana for continuing to do so. The food was very delicious (though the dinner rolls were a bit dry). The Room was also thoroughly cleaned, and I had a very comfortable stay. However, the Room temperature wouldn’t go down, and the air purifier instructions were hard to understand. I was very happy that they provided one regular coffee pack and one bottle of mineral water. The staff also greeted me every time I came and went with “Have a nice day” and “Welcome back,” which left a great impression. For this price so close to the station, I’ve decided this will be my only choice from now on.

We visited LEGOLAND for the first time on a birthday trip for my son, who just turned 7. Before heading to LEGOLAND, the Hotel stored our luggage (you can also check in, but you can’t enter the Room until after 4:00 PM). We played from the 10:00 AM opening all the way until closing at 6:00 PM (we went on a total of 24 rides—so much fun!), then headed back to the Hotel. As soon as you exit the park gate, the LEGOLAND Hotel is right in front of you. It’s colorful and adorable, and the dragon statue by the entrance is impressive. It also looks beautiful when lit up at night! In the lobby there’s a large LEGO pool (a play area filled with LEGO bricks) and a gift shop. On the second floor there are immersive play areas themed like a Western castle, pirate ship, and ninja castle—kids will be thrilled. The buffet-style restaurant has LEGO-built chefs and waiters everywhere, which makes it so exciting. There were so many spots in this Hotel that made me want to take photos. The breakfast buffet (included for all guests) has an unbelievable variety—you can’t possibly choose everything! They even have ready-to-eat baby food. In addition to standard Western breakfast items, there are also Japanese dishes like kishimen noodles and obanzai-style sides—and it’s all delicious. There are plenty of drinks and desserts too. The elevator won’t operate unless you tap your Room key. Inside, a mirror ball spins while it’s moving and fun music plays. In the hallway there are vending machines and a free ice machine (super convenient). The vending machines are pricey—one bottle of Coke is 300 yen—but there aren’t any convenience stores nearby, so if you want something you’ll need to buy it here. In the Room they provide four small bottles of I LOHAS water plus drink options like cocoa powder, coffee, black tea, and green tea. You can make hot cocoa with boiled water and quickly chill it with ice from down the hall. Both the hallway and Rooms are packed with LEGO details—it’s amazing! From the adults’ bedroom you can see illuminated LEGOLAND right in front of you. The kids sleep in a separate space across from them with the bathroom in between: bunk beds plus a puzzle treasure box. My child kept playing with LEGO while watching NINJAGO on TV. The bathroom was a unit bath style but spacious enough, and it dried quickly after use so it didn’t feel damp. The Hotel staff were mostly young people, but everyone was very kind—especially to children—and worked energetically with big smiles. It was truly a wonderful Hotel. I’d love to stay again!

The overhead Room light had a daylight-white tone, making the Room very bright and clean. Bright sunlight also came in through the window, which felt wonderful. I chose this affordable Hotel with breakfast mainly for its convenient location near the station, but I was very satisfied and would like to stay here again next time. They also provided deodorant wipes and a welcome drink service, which made for a very comfortable Hotel stay.

I stayed here after an event at Kaki-yasu Hall. The Room was clean and very comfortable. I had a pleasant stay.

We stayed during Golden Week. All the front desk staff were kind and courteous. It was great that we could borrow Ichikami and LUX shampoo and conditioner. It was difficult to adjust the shower temperature. We chose the Japanese breakfast, but the pickled ginger flavor had soaked into the teriyaki chicken, so my son, who doesn’t handle spicy food well, couldn’t eat it. Everything else was delicious. I thought it would be nice if there were a stirrer or spoon in the Room. One thing that concerned me: while waiting for the elevator at checkout, a housekeeping staff member was chatting with another housekeeping staff member right next to us, saying things like “I’m on XX today—huh? XX is missing.” I think it would be better to refrain from that in front of guests. It made me feel like I had seen behind-the-scenes operations. Overall, we were very satisfied. Thank you very much.

I stayed with my parents and one other person (three of us in total). It’s about 800 meters from the station—fine for me, but since my parents are elderly, we took a taxi. There aren’t many convenience stores or shops nearby, but you can find everything around the station area. The front desk staff were foreign and handled things in a businesslike manner. The Room was very spacious, and the TV area and bathroom were also large and comfortable. Check-out was at 10:00, so I wished we could have stayed a bit longer.

Recently, my family of three stayed at the accommodation. The open-air bath located so close to Nagoya Station was exceptional. Both dinner and breakfast were very delicious, making us forget we were near the station. Each person could sleep on their own futon, which makes it highly recommended for families with children. We would love to stay here again.

We stayed as a family of five. Feeling uncertain about the location, we arrived in Nagoya early and went to check it out. By chance, we met a cleaning staff member who kindly spoke to us. After explaining that we came for a preview, they informed the team and later contacted us saying, "The room is ready, so you can come anytime." Thank you very much for your kind response. The Room was very clean and spacious enough for five people to relax comfortably.

Despite my oversight in not checking the email, I truly appreciate your prompt response on the day of contact! Your flexibility and kindness in handling shuttle service and even accepting luggage in advance were incredibly helpful, and I am deeply grateful. This was an accommodation I would confidently recommend to friends and family! Thank you so much!

We stayed here with five women for an offline meetup. This Accommodation truly offers thoughtful, attentive hospitality. The kitchen and refrigerator are spacious, the Facility is well equipped, and everything feels very clean. We enjoyed easily cooking the ingredients we brought and choosing our own “personal” mug from the cute set with 12 monthly designs. We had a wonderful time. The bathroom and changing area are also large and easy to use, and even the hair dryer and shower head are beauty-focused items. With plenty of mirrors and sinks, it was especially convenient for a group of women. When one of our group started feeling unwell, they kindly brought a thermometer and cooling gel sheets right away despite it being early in the morning. (She recovered quickly!) If we have another gathering in Nagoya, we would definitely like to stay here again.

It was a very clean Room! It was my first time seeing an air conditioner even in the restroom. The bed was large, and there is a smoking area right outside, so smokers can feel at ease. It was a first-floor Room, and I noticed a slight odor when I first entered, but otherwise I was satisfied.

Everything was excellent.

We stayed as a family of five for two nights. Since it was a whole house rental, we were able to relax without any worries. The place was not only clean but also well-equipped with kitchen utensils, plenty of tea and coffee, a Dyson hairdryer, floor heating, and bicycles—all of which were excellent. The washing machine, gas dryer, and bathroom drying function were especially appreciated; we used them multiple times. Thanks to these amenities, there was no hassle with laundry after returning home—we remained comfortable even after our stay!

Unlike typical apartment-style accommodations without a front desk or staff available at all times, this place offers rare 24-hour support, which was very helpful. (We also appreciated the assistance when our Reservation was not completed due to our mistake.) The Room was spacious and very functional. The separate toilet and bath were convenient, and the bathroom itself was large. It would have been even better if two bath salts were provided, if possible. Additionally, having a luggage stand might make it easier for elderly guests to handle their belongings. Thank you very much!

I used this place after a long time. It is sufficient for business use. Mobile charging cables are provided, including Lightning for iPhone, Type-C for Sharp smartphones, and Micro USB for power banks. It's not a big issue, but the USB port on the bedside was damaged, so I couldn't charge my phone while using it in bed.

The Facility isn’t particularly new, but it has two large public baths and was very comfortable. The Room our family stayed in was quite spacious, and the kids were thrilled. There is no toilet in the Room, but it was just outside and very close. Since it’s not an in-room toilet, we can’t bring a towel every time, so it would be helpful if disposable paper towels for drying hands were available in the restroom. One strange thing: the TV turned on several times even though we hadn’t touched the remote. When it suddenly turned on in the middle of the night while we were sleeping, it woke us up.

This was my third stay. This time, there was a Shuttle Service for the first time, and instead of walking back and forth from Nagashima Spa Land carrying heavy luggage as I had before, I was able to use the Shuttle Service, which made things much easier. When there are many guests, the walls are thin, so I sometimes couldn’t sleep because I could hear conversations and doors opening and closing. However, on the day I stayed this time there were fewer guests, so it was quiet and comfortable. Since I don’t have a car, I can’t go to the main building, but they always provide complimentary breakfast bread and canned coffee each time, which I’m happy with.

Conveniently located near the station, and just the right walking distance to the ruins of Kuwana Castle. With an izakaya right next door, you won’t have to worry about finding a place to eat when you don’t feel like searching.